Do NOT rent from this agency. I wish I had looked at Yelp reviews before I ever rented from this…read moreplace, their Google reviews are flooded with decent reviews, likely due to the fact they hound you when signing the lease to write a review while in their presence, at least in my experience. Shady. This is the worst rental agency I have ever rented from. I was unfortunate to not be able to afford a deposit to move elsewhere, and was stuck in a dingy, disgusting, falling apart home that was ill taken care of prior to my move in. Everyone I ever spoke to in the office was BEYOND rude, unhelpful, and acted like my presence was a nuisance. Here is the worst part: they are withholding $300 from my security deposit for paint. The picture they showed me to justify this was a picture of a PIECE OF TAPE that was left on the wall. Absolute disgusting behavior. DO NOT RENT FROM THEM!

My experience with this property management team has been extremely disappointing. When I moved in,…read morethe dishwasher was already broken -- something I noted during my self-inspection. After requesting a repair, I was charged for the water supply line being off, even though it was clearly like that when I arrived. That charge should not fall on me. Once the water line was turned on, it caused a flood in my kitchen, which could've been avoided if proper maintenance had been done in the first place. Only after that did they agree to replace the dishwasher -- but even then, I was told a day, not a specific time, making it impossible to properly arrange time off to be present. On top of that, my door lock was damaged from the beginning. It's completely broken now and I can't even turn the lock -- a major safety concern. I've reported this issue multiple times and it's been over a month with no resolution. This level of neglect is unacceptable. As a tenant, I expect safe living conditions and timely repairs. Unfortunately, that has not been my experience here. -Cora D.

I have tried to sell a house to them a couple of weeks ago. The correspondence from them is…read moreterrible. They always give the excuse. I am terribly busy. In their commercial they always say I buy properties and looking to buy more. Stay far away!

Pyramid Properties came through like a champ! The best way to say it, Alan and his team delivered…read moreon all he said he would do. Handled repairs, oversaw the sell of the property, and got me all the way to closing. Thanks, and would definitely recommend their services.

Glenn and his team are amazing. Quick responses and thorough work. You can't ask for more. Best…read morething for me was his communication. I like being able to reach people when I call them - or they call me back quickly. Often things need to move quickly and they will move as quickly as you need. I've used Glenn for 2 different deals now and I'm very satisfied.

Glenn came to do my appraisal quickly and provided written documentation of the home.read more

Hassle Free Homes is an easy company to work with. The leasing application was complete and…read morethorough. I have had very few problems with the house but when I did, they were quick to return emails and/or phone calls. I really like that I can pay my rent online...very convenient.

Hassle Free Homes has been great so far. They were very communicative during the qualification and…read moreinitial leasing phase, and they were very easy to work with. Our house is great, and fortunately, we've not had any issues. The web tools are easy to use and convenient, and any time I've posted a question, it's been answered right away.

I have been living at my property for the past 5 or 6 years. i have been very satisfied with how…read morequickly the maintaince team works to get whatever i have a problem with. might not answer the phone but online they will get to you as soon as they get the request. they are always nice when i go into the office. just need a better selection of rentals so i can move from where I'm currently located. neighborhood getting ratchet. other than that i love my renters!!!

Their properties look so horrible you might mistake them as abandoned. They are very much so…read moreslumlords and seem to have no shame. They increase rent but refuse to fix or upgrade anything. Pest control is a joke so prepare to have a home that is overrun with roaches. Old appliances that barely work are included in the rent, surprisingly enough. They have the AUDACITY to want to give you a hard time when you call for help but want the rent on time. IF they send maintenance out, he prepared to pay additional, exuberant fees which is probably violating Tennessee renter laws. This company doesn't care how run down their properties are nor do they care about their tenants. Save yourself the suffering of dealing with them and find another company to deal with.

MidSouth is INCREDIBLE! This company went above and beyond to take care of cleaning up the mess of…read moreanother PM company in Memphis that was dishonest and snaky. They are very communicative, kind, and go out of their way to help. I was still wrapping up a huge pending dispute with my former PM company, and the management team at mid south offered to drive out on a weekend and take photos themselves of the property. That is unheard of! How much did I pay for this? Nada. In addition- I would say I am very familiar with what determines a good PM company. I work in real estate for a living and my company also manages properties both in CA and out of state markets. Additionally, my husband and I have multiple properties and have been working with PM companies for the past 8 years. I know what I'm talking about when I say I've seen the good, the bad and the ugly. I almost sold my beautiful investment home in Cordova out of fear I couldn't recover from my previous TERRIBLE property management company, and I'm so thankful that MidSouth came in and saved the day. Chris Peak and his entire team are wonderful. I HIGHLY recommend this honest, fantastic company.

How about this for the quality of tenant they get you. Watch the link below of how bad my property…read morelooks after 1 year of the first and only tenant they put in the property after a full rehab. If the link does not work anymore that means they deleted it because they did not want you to see how bad it was. https://www.dropbox.com/s/8y0eqr9i3d6uxpn/GOPR2587.MP4?dl=0 Don't listen to the positive reviews from their friends. They are not a good company and do not do a good job managing the properties or finding good tenants.

If I could leave a negative star review I would. Wogan Group is without a doubt the most, the most…read moreunprofessional, lazy, lying group of office "customer service & real estate professionals" I have ever had the displeasure of encountering. It has taken over a month of correspondence (all initiated by me) to try and get my security deposit. You can try calling the office, however absolutely no one answers the phone during listed business hours. I have moved out of state and have no other option, but the telephone or email to communicate. They lied about a refer a friend program in which I was a part of, and have no inkling of respect for people's money and/or time. I had a friend mail me some letters from Memphis, the same day they said my deposit should be received shortly(August 20th). My letters have come, yet I am left with no refund. I responded to their original email for an updated address to where it should be sent on August 5th. That's 2 weeks of complete and total incompetence. With every fiber of my being I would not recommend setting foot in a unit "managed" by these lackadaisical, sloth employees. They simply do not care, and will likely continue to not with whoever has the misfortune of residing in one of their managed properties.

I have been requestion service to fix whatever is leaking on the bedroom rug every time it rains…read more I sent letter to the CEO, VP of Marketing and more. I am not getting results as I stand on a soaked bedroom run!!!! They do not fix the apartments, they need power washing, painted, reapiairs to the fence and the leak in my bedroom. I am not getting what I'm paying for, its really terrible. I am a disabled 63 year old with conditions ; Heart Disease, COPD to name a few. This is very very stressful to me and I have explained that to them. But yet here I am standing on a soaked bedroom rug. I would not reccomend any one moving here whiled it is managed by the Wogan Group.

If you want winning help with your next home purchase, Kelly Erb and Sheldon Rosengarten of…read moreMarx-Bergsdorf Realtors are the real estate agents that you need, whether you are moving from somewhere else, or are already a local in the Memphis area. With tremendous experience, knowledge of the markets, and plenty of local contacts, Kelly and Sheldon pay attention to all the details and help you make sure your transaction goes through on time and on budget. Kelly and Sheldon have practical tips and constructive suggestions that will help you negotiate the best price and make sure that you don't overlook any key items that will impact the value of your purchase. From the initial property inspection to the post-closing follow-up items, Kelly and Sheldon will do a great job for you. We highly recommend that you speak to Kelly and Sheldon if you want the best representation possible when you are looking for your next home.

Kelly is an outstanding agent who shepherded me through the process of purchasing my first home,…read morefrom over 3,000 miles away. She took great care in helping me find the right home, and she connected me with all the right people to make the buying process as seamless as possible. The house I bought needed some work, and Kelly made sure everything was taken care of appropriately which put my mind at ease, especially being so far away physically. She is very prompt in replying to texts, emails, and voice messages. She's warm, friendly, and welcoming, but she knows the business side of things as well, so she gets things done. I highly recommend her.