Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

I was a patient of summit medical group for the past 14 years I missed one appointment and they…read moredropped me I have been having sharp stabbing pains and my doctor said he would see me for emergency when I went they said the only thing that counted as emergency was covid and I'll just have to find a new doctor WASNT even seeing my doctor just a nurse their express clinics are awful too

I have been going here for many years. Thanks to Dr. Ricche and his nurse for helping in my road to…read morerecovery and catching my problem after a walk in clinic really did not help any. The were really concerned about my health and well being and were happy to see be doing so well on my recovery after being in the hospital and nursing home for almost 2 months, on my follow up visit. Thanks for the care you all have given me over all these many years.

When after a multi year patient/provider association you receive a generic termination letter you…read morehave to wonder what is meant by the operative words; "Non-Compliance." In my case this would only apply to the Nurse Practitioner, Misty Cottrell, not me. I had a multi year patient relationship where i would drive 35 miles each way up from Knoxville, keeping each appointment and dutifully adhering to every directive. THEN- one day when i recently suffered a heart attack, she was completely unimpressed. I was in the hospital for 10 days after receiving quadruple bypass open heart surgery. She could not see fit to express the minimal concern by even returning a phone call. When my care was turned over to her from the surgeon, she refused to fill prescriptions for the most nominal of painkillers and became surprisingly openly hostile, making me feel like some junkie in withdrawal just for asking for minimal relief. Watch out. You may feel you have a great relationship at first but that may all change once anything gets serious. She will be completely unreliable, assume zero responsibility for your care and have no compunction to become 'non-compliant' to her most loyal of patients and throw you out like garbage. Beware, also of an extremely incompetent office staff who she will be completely loyal to, not you.

If you have a mild, chronic condition that requires minimal management, I would not recommend this…read moreoffice - particularly Dr. Julia Abraham. During my recent annual physical, she briefly asked me about my asthma, which I reported was stable and even improving. She then renewed my existing prescription, and we moved on. I was shocked to later receive a separate charge for an office visit based solely on that brief conversation. I am a relatively new patient and was not aware this was their billing practice. My previous doctor never charged me for this, so I will be returning to them as a patient. I also called the office for clarification, but unfortunately Dr. Abraham has not returned my call. In summary, if you have a minor medical condition that requires an annual prescription renewal, do not seek care at Rocky Hill Family Physicians.

Finding a quality PCP has been a real struggle for me in the past, but I have found my forever…read moremedical team! From Mary in reception to all of the wonderful nurses, I would love to thank you all personally-- oh and not to mention my new PCP-- Dr. Thurman! She is an absolute treasure! I couldn't be more pleased with my experience. Seriously, if you're considering a new practice or are in need of a physician consider Rocky Hill Family Physicians! They actually made me feel like family. Thank you all so much!

Great place to have a physician. My doctor was not in yesterday and I saw the Nurse Practitioner,…read moreNikki. She was very thorough and professional. Highly recommend Summit!

after moving here, care was not as good as my previous place. they told me to get an appt at a…read morewalk in clinic inatead of seeing someone or doing a take health appointment. that is with myself and 2 sick kids at home :( very disappointed

Have been a patient here for several years..... I feel mixed about the long wait time and lack of…read morecomfort in the waiting area..... seems to be over booked these days.. keep in mind Dr is only one man...... good experience with the nurses and anesthesiologists..... Every one was tired...... over all Ok experience with good folks.

I wanted to share a concern about my experience during check-in for my procedure…read more When I arrived, I was informed by the front desk that I had a $45 copay. I explained that I was not told about this when my appointment was confirmed, and because I was coming in for a procedure, I did not bring cash or credit cards with me. The front desk staff member said she would speak with Dr. Edmunds. When she returned, she stated that if I could not pay the $45 copay, I would need to reschedule because the office is cracking down on collecting copays. She then asked if I could borrow the money from my driver. Thankfully, my driver was able to help me, but the situation was very frustrating and embarrassing. My concern is that I had already taken the day off work, followed the preparation instructions, fasted, arranged transportation, and showed up ready for my procedure. To be told at that point that my procedure could possibly be canceled over a $45 copay was very upsetting. I completely understand that offices have policies regarding copays and patient responsibility. However, if those policies are going to be strictly enforced, I believe patients should be informed ahead of time, especially before a scheduled procedure. A courtesy call or reminder letting the patient know the amount due at check-in would help avoid situations like this. I am not refusing to pay my copay, but I do feel the communication could have been handled better. Patients should not find out the day of a procedure, after fasting and making arrangements, that their appointment may be canceled due to a payment they were not made aware of in advance. I hope this concern can be reviewed so future patients are properly informed before their procedure day.

Everyone was excellent. I had surgery on my finger and everyone was very pleasant and made sure I…read morewas comfortable.

Receptionists were amazing and kind! Pre-op nurses were amazing as well. Dr. Rappe did a phenomenal…read morejob!

I booked an appointment with only a few hours notice since I wasn't feeling too great for at least…read more3 days. Dr. Shahid arrived in time with all of his equipment. His bedside manner was easy going. He worked patiently to explain his process and the tests he was taking with friendly candor. I was able to have a flu test and strep test done right in comfort of my own home. I wasn't sure about house calls before. My experience with Dr. Shahid changed my mind for the better. Definitely go with Carington!

Exceptional is the best way I can describe Dr. Saleh Shahid M.D. and his practice Carington Health…read more Personalized service. No stress. I didn't feel rushed. Nice, long discussion about my health and then a thorough exam. With Dr. Shahid you can make quick appointments, texting, phone calls, e-mailing and more. Basically the way it should be. You should check out his practice at www.caringtonhealth.org.

This office is amazing, you can easily get appointments through their app or website many times the…read moresame day both in person or telehealth. Diane is very knowledgeable and wants to work with you to get to the bottom of why your having an issue versus just giving you another pill. I love that she teaches the next generation of caregivers in this manner gives me some hope for the future of real Healthcare not just pill pushers.

This place does not do call backs. They recommend test and scans and then do not call back with…read morethe results to set an appointment. The lady up front is very rude and does not care about your well being at all. I called and left multiple VM's and they never called me back and when I finally got in touch she gave me the run around and told me she doesn't know if the doctor can call me back to talk. I spent a bunch of money for nothing. Stay far away from this place. It is a scam!