I often use this place. Because I stay late and there are many things. But if there is a late checkout, I think there is only one checkout line. I think it is too long. I hope there are two of us who are late for the late checkout. Above all, parking lot is bigger. read more

Prices are higher than any other market around. There's always minimal registers open. Always long slow lines. I don't recommend this place one bit. There's a reason it only has 3 stars and it will continue to go down read more

Vons - All this crap accepted in the "express line" - Grocery Near Me - Los Angeles, California

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Please do not use the delivery vons app! It is a joke. I submitted an order yesterday and it gave me a window of delivery between 6-8pm and the order never showed up. No call no email nothing. So I tried to message customer service and that is another joke. The app takes forever and then when someone gets on to chat it cuts off. I was on there for over an hour just trying to find out where my order was. Finally I just sent an email for a refund and they gave me one but buyer beware!! Use Instacart or something else do not use their vons app!! read more

Their rating should be higher. I go here all the time and they're super helpful and it's clean and they usually have what I need.

No matter what time of day, expect lines. Never seen more than four lanes open at once. And worst of all, no self check out. It's almost 2018 get with the times bruhhhh!! Only reason for two stars instead of one is because parking is pretty easy. Otherwise, go across the street to the Ralph's for better deals, faster checkouts, and friendlier service. read more

2 lanes open, 5-7 minutes per person buying groceries, 15 ppl waiting in line. The management should fired immediately. Do they even realize how much money they lose in daily revenue by not being properly staffed. Ralphs across the street destroys this place. On top of that it's more expensive. Run away read more

I tried to use their Drive and Shop service to order on the app and pick up at the store. You're supposed to drive up to a designated area and then park and call the number that's posted. I did that and no one answered. I did that another six or seven times and no one answered. Finally I saw a security guard and asked him to go in and find out why no one's picking up the phone because I'm using this service because I have a broken foot. The security guard went in and said the manager said you're supposed to come in, but because you have a broken foot she's going to send someone out. She sent someone out who was then unable to find my order. She tried again and again looking for my order and said that the person that works in that department had already gone home. Even though my the app told me to pick up my order at anytime between 7 and 8 PM, the person in the department had already left, and I got there at 5 minutes after 7. The manager then sent someone else out who was also unable to help me. They said that I was only charged one dollar, and not the full amount for the order, so for some reason there was a glitch and they didn't put the order through. I asked them to put the order through then but they refused. I called the customer service and they said they were unable to help me because only the people in the department can put the order together. The cashiers, the other clerks, the manager are not allowed to put the order together because that's their policy. So even though I went way out of my way to drive there with a broken foot no one would accommodate or help me. The manager never even came out to apologize or see me or speak to me at all. This was a total waste of over two hours between the time ordering, driving and waiting FOR NOTHING. The manager should be called out specially for not once coming out. Thanks, Vons, way to go. read more

Clean grocery store with super customer service! Prices are comparable to other grocery stores while being a lot cleaner with super friendly workers. read more

The worst line to pay! Just one line for everybody and super slow. Unfriendly people working there too.

I've been hopping at this location for 2yr+ now. Avoid the seafood dept. The employee expressed a negative attitude. Maybe because he was closing by himself, I don't know what his reseason was, but for sure, now I'll be doing all my groceries elsewhere. Peace Vons read more

I used to like the cakes they have. I bought I cheesecake but when I got home it turned home it turned out it was a pie. The boxers and organizers are ire responsible. I'm never buying anything here again read more

Visit Vons on Sunday night to shop with my friend we always shop there my friend was wearing a black Jody over his head I was with hm I am a senior secretary guard pass by and used a remark I wonder what that guy he's up I turn to the security guard I said he's not doing not wrong the security guard was very rude loud wanted was to fight innocent people he said leave he can order us it was a very horrible night i he was so loud nasty do not go back there. To shop this ha read more

Worst Super Market in the history of super markets. Well, that's my opinion anyway. Lines are often in the 10-20 minute range. Is Von's really committed to its Koreatown customers? The short amount of cashiers is indicative of their lack of commitment towards providing the same customer experience you'll find in other neighborhoods/communities. On the upside, I bought a young Pinot for a low price and left with a vintage... LOL read more

The lines at this place are so slow, I just made a new year's resolution for 2020 in February: I will never, ever, ever come to this Vons again. Life is too short. read more

I don't know if they don't train their employees or they just flat out don't care and like to take their sweet time, but if you are in a rush or just grabbing one or a couple items don't come here because they take way too long to bag and do not have self check out you are better of going to Ralphs across the street. I give one star just because they have good products in the store. read more

Hello it's a bad Vons in every were! They charged me 2 $ for breakfast burrito , in other Vons the price is 3,99 $ only this Vons charge extra 5,99$ !!! I hate him read more

Vons - Grocery Near Me - Los Angeles, California

Vons gets the 2 stars because they have a good selection. Prices are very high. My issue with them is their abyssmal customer service. Customers are promised rebates for selected items when we sign up online with Vons. My rebates stopped coming in several months ago and after NUMEROUS contacts with Vons customer service, there has been no follow up, no resolution and I am still getting zero rebates. read more

Vons wonderful store. I go with friends here early in the morning, when there are very few people. Here I buy the most favorite buns with almonds. They are only in Vons. Vons always opens to me in a new best light. read more

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This is by far the absolutely worst run and managed grocery store I have ever set foot in. At first I was growing increasingly angry and about to explode in a fit of rage but then it just became laughable. I mean my god I'm writing a yelp review for a grocery store! Who does that?!?! THATS HOW BAD THIS PLACE IS read more

My brother and I, upon opening the freezer for the third round of a late-afternoon BurritoFest, came to the unfortunate and disheartening realization that we were burritoless. And so we strapped on our parkas and galoshes and sashayed our way down to the local Vons , placing our bets as to how much currency we would have to forgo per burrito. Eighty-nine cents, said he. One dollar and nine cents, said I. "Where is the burrito aisle?" we pondered. Hot-dog rolls. Pickles. Cat food. Popcorn. Deodorant. "Where the fuck is the burrito aisle?" we pondered, a little bit louder this time. Then, across from the sour cream and chocolate milk, we saw them, glistening in the sun. We tittered gleefully and sprinted up to the freezer. They were four for a motherfucking dollar. We fell to our knees and began to paw the ice chest. It felt unfitting to not pay for the full dollar's worth of burritos myself. We floated home and could barely contain ourselves as forks punctured the vaguely leathery surface of steamy, misleadingly named red-hot beefy burritos. If I had to put a price tag on steaming-hot mediocrity, it would be four for a motherfucking dollar. Try them here, Never seen them sell elsewhere. read more

It's 1:50am and you're out for that last minute beer run before the clock strikes 2. You're on Vermont and you see two 24 hour stores. Ralphs and Vons. Which do you choose? Which do you choose? In this case, it's all about choosing the Vons. The Ralph's across the street is.. like the ghetto compared to this Vons. You're more likely to get stabbed there. So yeah, this Vons looks miles ahead better than that Ralphs. As for the selection, I have to admit, it seems no one buys ice cream here as every container seems to have a nice day after tomorrow layer of frost on it. Though their cheese selection is pretty out of sight. And their beer selection is always plenty frosted. Downside, the prices. It seems that Vons always runs a little more than the average albertsons or ralphs. lines here, especially for that late night shopping, are generally very small. It's a good thing if you want to get in and out quickly. So really, jonesing for some late nigh market shopping here is pretty decent in terms of experience. read more

This Vons is ghetto as shhhiiiiiiit. Maybe because it's after 9, maybe it's all the weird characters in here, or maybe it's the fact that the ice cream is so covered with frost you can't even see the barcode or prices - but Vons was not elegant at all. Little packages of fruit were torn open and left on the ledges. And I was scared lest I be shanked in the parking lot. And I live in K-town, god dammit. No, no, no. Just pass. read more

This is a fairly big Von's, and within walking distance of a Ralph's and a Seafood City. Let's get the worst out of the way first: the cash registers are poorly staffed MOST of the time, and a trip to get a bottle of wine or a baguette that could be a quick in-and-out turns into a 20 minute ordeal, while you wait in the "express" lane behind 8 people. The best: their Pharmacy rarely has more than one customer waiting (usually none), making the CVS/Walgreen's/RiteAid torture disappear. I think they still do a lot of business, but it's the only other drug store where they knew me by name since the one in my home town, a town of 500. This big store has a bakery, butcher, and deli. I'm embarrassed to be enthusiastic about their baked goods, but they're more than just okay, and when I bring a cake or pastry to a potluck, people are always surprised that the delicious item was from Von's. This place is a one long block walk from my apartment, so I wish it were a little better, but the extra 5 minutes or so that it would take to choose Ralph's instead has me suffering through the long lines. If you're in a car, go to Ralph's (especially since Ralph's just opened a twin to the Starbucks in the Von's). Oh -- one last gripe: I HATE customer loyalty programs, and Von's' is abusive (you pay a lot more, and you don't get any of the sales); it also adds another minute, at least, to each transaction as people fumble for their cards or type in the wrong phone number. ...and another (please help me) thing that confuses me is how they can have so many customers who appear never to have used their credit cards before and who also add minutes to each transaction while removing their card to swipe only after they get their total, fumbling with swiping or inserting their cards... etc etc omg (Glad I got that off my chest) read more

I'm the gentleman that Nicole V. mentions in her review. I have been shopping at this specific Vons for nearly two years now. Until recently, I have not had an issue outside of the long lines, the fake friendliness of the employees and the incessant request for a donation at the check-out. All of which are manageable. However, recently having Achilles tendon surgery, I have been forced to utilize crutches for mobility. With this forced lack of independence, I now see the true colors of this Vons store. Not only was I denied help by a Vons employee, four additional employees walked past me as I struggled to carry my shopping basket and crutch through the store. Eventually, a fellow shopper assisted me in carrying my basket to the checkout line for me. LA is known for its selfishness and lack of altruism. This Vons store epitomized these toxic vices and I experienced their true lack of care firsthand. I will now be shopping at the Ralph's directly across the street. Vons, you lost a customer for life because your employees failed to treat me with dignity and respect. Shame. read more

My car was towed from the parking lot of this Vons. I arrived at the store on a Saturday a few minutes before 11pm. When I left the store around 11:30pm, my car had been towed. After following up with the store and the towing company, I found that: 1. At 11pm, Vons suspected my car was not a customer's car, and they claim they made an announcement ONCE over the intercom (which I did not hear) 2. At 11:05pm, Vons called the towing company 3. At 11:10pm, the towing company towed my car. This is a very flawed protocol for towing customers' cars. The intercoms at supermarkets are not always very clear, and not all customers will be tuned into every intercom, whether or not it's audible. I had to pay ~$350 to retrieve my car since it was considered afterhours by the towing company. I contacted the store and they refused to do anything about it. I called corporate (Safeway Inc.) as well, in which they said they will not do anything about it. VERY CLEARLY Safeway Inc. does not value their customers. I will be avoiding all Vons, Safeways, and Pavilions in the future. read more

The lines are almost always long at this Von's, especially after work (5:30-6:00ish). But the cashiers are all very friendly. The store is clean and the bakery section has lots of great food to bring home if you don't have time to cook. read more

I tried their delivery service, and one of the items was delivered damaged, which is understandable. MY PROBLEM IS THEIR UNRESPONSIVENESS. By not, I wrote two emails, made three calls to both the CS center and the store, even tried their chat service, which makes me wait for just hours without any responses. All I need is a replacement or refund, but they just make the problem worse and worse by ignoring the request. I will never use Vons again read more

terrible terrible terrible Vons quite frankly the worst Vons I have ever been to all the produce is horrendous, even the organic which looks decent ends up going bad after a few days nothing is kept fresh or clean shelves are stocked with old, damaged items check stands are a mess, crushed half my groceries because the belt didnt stop not a good area either read more

It's 4:27am. I just escaped the Von's on 3rd st. The aisles were littered with boxes. One employee was screaming jibberish at the top of his lungs at intervals of three to four minutes. No one else in the store reacted to this. Therefore, neither did I. I overheard the following conversation between two male employees. "Which aisle is the candy?" "Candy's right here" "Oh, werd?," "Word. You want some candy little boy?" "mmmm" "See how many licks it takes to get to the center" "Cream filling" "You know it..." Their playfulness was undeterred by the fact that I was standing RIGHT BETWEEN THEM! I picked out my soy nut butter and continued my shopping. In the parking lot, an insanely hot woman in her mid-twenties piled a shopping cart full of groceries into her Camry. At 4AM. She wore super-sharp stilettos and a skirt so short, that when she bent over, I could see her...ahem...cookie jar . She got into her car and sped across the parking lot, crashing into a shopping cart on the way out. My conclusions: 1)This is the clearly greatest Vons in the known universe. and 2) Los Angeles at 4am on Sunday morning is simply the greatest city on the planet. read more

I had already finished putting all the items in my cart when I realized I had forgotten my wallet at home before checking out. I approached one of the Vons's friendly associates, James for help. I asked if he could hold my cart for me while I drive back home to retrieve my wallet. He said it was no problem and to just look for him when I return. I came back to the store with wallet in hand and looked for James. Just as he promised, he had placed my cart in the back near the refrigerated section where all the milk is stored to keep all of my items fresh. Now that's what I call great customer service when your associates go above and beyond to help their customers! Thank you James! I appreciate all your help and awesome personality! You're the real MVP! read more

Couldn't find my Vons card at check out and asked the cashier "Yamileth" (her name was on my receipt) if the beer that I got was $13 without card? She looked at her monitor and said yes. After I paid I looked at the receipt, it was 16.49. Yamileth who worked at the store has just lied right to my face! Most of the cashier would just scan their card or borrow someone else when I forget mine. But Yamileth choose to lie!!! read more

This Market is awesome. One of the things I hate about Markets is the long dreaded wait in the check out line. But not here, the most I have ever seen in front of me in the check out line is only 2 people. They even announce it over the speakers that there is no waiting on check out #. Everyone that works there is very friendly. This Vons is open 24 hours except for holidays of course. There is a starbucks in the Vons, but I am a coffee bean person so I don't touch it. But so glad I live close to Vons, cause I go there all the time for my Cereal and Milk. read more

Forget the Redbox and Starbucks, what they need at this Vons are security guards (like the Ralph's across the street has) and security cameras!!! My vehicle's back spare tire and its encasement was stolen off the back of my SUV today RIGHT IN FRONT OF THE STORE in BROAD DAY LIGHT today! With no security cameras or security staff, this store is sorely lacking the essentials of being a large chain grocery store in LA. The manager of the store, a pretty young lady, Brenda Arce told me today that she feels unsafe at the end of the night returning to her car after working. I filed a police report on the incident today and the officer said that Vons is known for being cheap in that way. In my opinion, Vons is a negligent chain and I will no longer shop with them. read more

I've only been once since I just recently moved, but I was pleasantly surprised. This Vons is bigger than the previous one I went to, I didn't have time to fully explore, but I will definitely be back (not just because it's close, haha) Also they have a Redbox which is nice, though all the popular movies seemed to be sold out. I'll have to go either earlier or at a better day. Sales are good, you just have to keep an eye out for when they change. They have lists online for the best deals and if you're into it what coupons are out there. Definitely get the Club Card for better savings and sign up for Just 4 you to get specialized coupon codes -- sometimes even free stuff! read more

B ready to wait . there r only 2 ppl making the sandwiches. This will definitely eat up ur lunch break time. I felt bad for the 2 that worked as fast as they could how ever the line kept growing. read more

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BY FAR the WORST Vons Ive ever been to. So this cashier named Sylvia decided to charge me an additional $5 for some sort of donation program they are affiliated with, stating that it was for a buck. I discovered this charge on my receipt and went back to check (at this time I didnt know what the charge was for) and when I was directed to the male manager (blueshirts), he was acting like an obnoxious idiot (can't deal with the pressure of customer service, imbecile?) & this cashier Sylvia swore she told me in advance. Isnt it funny how the employees reflect the manager? Flocks together! Come to find out that if you decide to donate with a credit card, you get charged $5 instead of a buck. They use your kindness only to rob you. Isn't donation suppose to be a nice thing? By the way, Ive witnessed intense bickering and appalling interactions between cashiers themselves. If they hate working with each other, can you just imagine how they'd treat the customers? These employees and managers need to take training on customer service, something is ALWAYS up everytime I go. And the location of this place is not the greatest. Sometimes, I stop by and leave as soon as I hit the parking lot because of all the shady folks in front of the entrance. I've also witnessed someone try to steal here. NOT SAFE AT ALL. You have to ask an employee to open up the glass doors (it remains locked) that contain hair products due to theft. Highly inconvenient, but understandable. I rather drive up to Glendale Vons than to deal with this! In conclusion, if you'd like to get charged extra without your knowledge on top of a rude, volatile, maniac of a "manager" feel free to come here. This will be my last visit; visit other Vons nearby! read more

it is in the VONS, but in a busy and crazy part of town like this, sometimes it is better to grab a coffee at one of these so you can be sure there is plenty of parking and not have to worry about it. for an in store shop this SB does pretty well, always a long line, but they move pretty quick and get it right.. plus you can get cash back when you pay with your debit.. love taking care of two things at once read more

Very busy location. Well worth fighting the crowds because the service is great. The product selection is excellent. Nothing but quality goods here. Yes parking can be a hassle. But if you know how to maneuver correctly, you will be fine. Security guards can be a tad hint of annoying when close to closing. They will really stop you in your tracks when approaching the entrance. I understand. That's what the job calls for. So this Von's is a cool by me :) read more

Vons - Grocery Near Me - Los Angeles, California

This is a good Vons located in Koreatown to Los Angeles. They have both the Starbucks and a Bank inside which is nice. The bank is even open on Sundays which I thought was very interesting. They have Security on hand which at least gives the appearance of increased safety. They are always well stocked and all the employees seem to be very nice. The meat section was especially nice. I took one star off because the bathroom was deplorable, I'm hoping it was just a bad day. read more

Vons - Grocery Near Me - Los Angeles, California

they never have good arugula at this vons it's actually really bad for produce but slightly better than the ralph's across the street but they both aren't good I mean I don't know what your produce needs are so maybe your recipe will call for a mushy tomato or wilted kale or a moldy tomato so if you need any of those things then this vons will be great for you they have a very rude starbucks but they can't control that so I forgive u but could you just give them a heads up thank u also they never have more than like two checkout people working so if you like long lines this is a great place for that also they are always out of those polvorón cookies but sometimes they have them so it's kind of a tease but that isn't always bad sometimes it's like a roulette which is always fun at the grocery store read more

Vons - one of the potatoes has a bad attitude watch out for jerks like this - Grocery Near Me - Los Angeles, California