I really enjoy going to Vons. I think pretty much all the people are friendly. Sometimes it takes forever at the deli counter if they only have one person working, but otherwise I can't complain. I have been going to this Vons every few days for the last 15 years and will continue to do so. Thanks Vons on National. You have a fan! read more

I'm pretty sure the corporation has abandoned this store. The locals call it "janky Vons" -and rightfully so. It just seems old, unstocked and unmaintained. The staff is fine, but I'll only go there if it's to late to drive anywhere else. read more

the manager( javier Leon, in this supermarket has no control, I bought cold cuts, and the guy who works at the sausage counter was really unprofessional, he did not respect any of the rules of the health department, he took the cured meats with his hands, and the fact touch The dacciaio scale full of bacteria, and then he used only one glove, and with the other hand full of germs notched my amazing food, then the second bad experience I had when I went to pay the cashier automatically accepts the coins I heard the voice of the signara working at the cash machines that told me hurry up, it didn't seem true to me, i.e. I live in Beverly Hills, how do you allow yourself to come and be rude to customers (hurry up you tell your friend no to A customer, I do not understand how vons supermarket can tolerate these things. read more

Vons - The receipt of payment when I had this bad experience in this supermarket. - Grocery Near Me - Los Angeles, California

I came in with my baby and i had a lot of help. Liz Torres checked out our bags and was so fast and friendly . She asked if i needed help taking my bags to my truck. I plan to keep going to this Vons because it's close to my house and i get great customer service here. read more

I hate that this is the closest market to my house!! The service is the sloooooowest (and unhappy employees) and they need a new buyer to stock the place, and they better put some money into a renovation soon if they want to keep up with this growing neighborhood! Otherwise I might drive 5 more mins just to get to Ralph's!! read more

I've been a shopper of the pavilions for decades and sometimes venture into the vons or depending where I am (Phoenix) will go to the Safeway, I am a loyal customer since a baby! And then I venture into here and everything goes ok I guess until I meet the thug woman who was on the checkout I believe her name is Amanda and boy did she have an attitude her whole body language was just giving off the vibes of hatred and hostility to everyone around her and that included me and then it was the first time ever in all my puff where I ended up bagging my own bags, until the guy came over and gave me that nod to where we knew that the checkout girl was really hostile. Anyway so I get to the car and say let me call the manger this can't be tolerated and I finally get through to him laughing and agreeing with me but ending the conversation on she's the manager though bro lol.... What a store will never be back and spoke to a few ppl about it and they know that place has turned to trash read more

Yo. Every time I come here, every-single-time it's always a problem to check out. There are never enough lanes open, and lines will be 5-8 people deep, and sometimes late night it's been 15 deep, and I wish I was exaggerating. 3 times now I have walked up front and then just left bc the lines are ridiculously long. I do like the store, and they have good prices on meats, but it is super inconvenient to have to wait so long to check out. I do hope they get some more lanes opened up! Second start is for the benefit of the doubt, because this is really an issue. read more

Wow I didn't even make it into the store and they had some ass standing outside waiting for me to enter the store. He's supposedly on the phone and when I walk up to entrance, he ends his call quickly and waits. Then he follows me in. I get asked by a staff person if I need help, I decline. Then I watch the guy that just followed me in stop when I stop, so I just look at him. He has a lanyard on, maybe an employee as well. Then he just congregates with other employees all watching me watching them. What bunch of asses. When I'm waiting for a check out station, he shows up again hanging out at the front of the store with another employee. I usually get in the store before they treat me like a thief. This time they spotted me in the parking lot. Apparently I'm going to hide stuff in my tight jeans. How stupid are these people?? read more

So this vons grocery place is very overpriced for basic items and still lack a lot of variety when it comes to grocery. I swear we made a vons account but next time we tried to use the phone number it errored out. So the last cashier didn't even register our account. Use in emergency only. read more

It's a pretty, clean, and well-stocked store.... full service bakery, deli, meat and seafood counters. Great parking too. My main issue with this store is that no matter what time of day, they are always HORRIBLY understaffed. It's a consistently busy store, but I've never seen any more than 3 checkouts open, all of them labeled "express." All hard liquor is locked up in front of the store, so you have to ask for a cashier to get it for you... making your wait even longer. Almost impossible to dash in and out. The staff, with the exception of one (I wish I knew her name!) just seem lazy and apathetic through every experience I've had with them. They never really want to go out of their way for anything.... for example, I got cash back and asked for quarters to do my laundry. The cashier handed me four singles, two quarters, and some dimes and nickels. "Do you have any more..... quarters?" I asked politely. "You can ask another cashier if you want," she said. She yelled over to another one, who didn't hear her, and then wordlessly started ringing up the next customer, I suppose just expecting me to give up and walk away. The service counters are almost never staffed past 7PM either. I guess, besides the parking, I should say something positive, huh? I try to be a nice person. The house-made soups have never let me down. Tuscan tomato basil bisque, clam chowder, they have a wide variety of good stuff. Tonight I wasn't feeling well and it was cold, so I got myself some Santa Fe Style Chicken Enchilada soup, picked up a bag of shredded cheese, and dumped a handful of cheese over that sucker when I got home. My fatass, cheese-loving self was very happy. Vons, please staff more checkout lanes, or at least open some self-checkouts, or at least offer some customer service training, or at LEAST tell your staff to take a trip to Trader Joe's, and then to act more like the people they see there. read more

Super long lines at 9:30 PM on a Monday. Two cashiers open with about 10 customers in each line. Other than that, your typical Vons.

There was a very lovely tall African-American man with a hearing aid who made our Christmas!!! Not only did he help us get everything we needed, but had a great sense of humor a positive attitude and kindness to me and my unorganized friends. I hope he gets all the recognition he deserves!!! HAPPY HOLIDAYS!!! read more

The staff is helpful, kind and I don't see a high turnover, however, they are continually short-staffed on the registers and it frustrates everyone. MANAGEMENT: pay attention to all the reviews. I, along with my neighbors and coworkers, all go elsewhere 99.9% of the time and every time we do make the wrong choice to come back, we are perpetually disappointed. You currently use having the upper hand and being the only large chain in the local area now, but your neighborhood and the visitors all hope it's not for long. Your staff needs you, we need more of them and you need your neighborhood. read more

Terrible customer service the store manager knows employees steal from the store. Contacted LP and HR they dnt seem to be doing there job because they ask me for times and date as if I'm watching the camera. read more

Awful place. It smells awful for one thing.. Food is always out of date, so you inevitably find out after you get back home. Correct me if I'm wrong but isn't it the grocery store's job not to sell you food that's expired? If it happened once, twice, even 3 times I would likely get over it but... Horrible selection on the items they do have. Staff is pretty friendly. Reason for even getting stars at all. read more

5 stars - they were stocked with nursery water (while Ralph's MDR shelves were empty for a week, I checked every other day). Clean store, bright well lit store, and helpful staff that asked if I needed help. read more

Vons - Nuts - Grocery Near Me - Los Angeles, California

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When is Yelp going to offer the "Zero" star option? Boss's birthday tomorrow, need to make cookies tonight. In a rush, and don't have time to go to Trader Joes. BIG MISTAKE. It's dinner rush hour, and out of the 8 lanes they have available 2 are open. The under 15 line has 14 people waiting. The other line I counted 12. Just upsetting to think our neighboorhood grocery doesn't support the every day ritual of families prepping for dinner. I waited half an hour to check out w/ my cookie dough. i couldn't imagine having a hungry family at home and postponing their meal bc Vons can't get their act together. I asked the lady who was checking us out if they had more employees and how their manager could just not give them the support they needed? She said they do have tons of employees that this is just a result of lazy management. This isn't the first time this has happened. I live 500 feet away and have done so for the past year. Only in dire times of a random ingredient do I come here, and every time I come this happens. Other cons - their meat and seafood section is unspeakable. If they do carry what you are looking for it's so discolored from old age you would recognize that drumstick anyways. Good thing I took photos of how many people were standing in line. Posting those now, and sending a well drafted letter to management. read more

Vons - 2 lanes out of 8 open. Just the everyday happenings during the dinner rush at Vons. I counted 10 people behind me in line. - Grocery Near Me - Los Angeles, California

Sad to say, but Vons has dropped dramatically in service and up keep since 2004. I recently moved to the neighborhood and strongly disappointed Im this location. I usually come here when I've forgot to purchase something at a better store. Each time I'm followed around the store by the latina security guard. The older caucasian man in bakery stares at me til I leave. I enjoy the new self checkout, but I don't believe they sanitize them after each customer because of the finger stains I always see left behind. Please don't buy any vegan products, most of the time they are spoiled. For example the " Just Egg" vegan substitute was past date and four were on the self. Please either walk to the Asian market up the street or drive down to other stores. Good luck y'all. read more

Sad to say this is the nearest grocery store to my house. I go here if I absolutely have to but I try to avoid it at all costs. It smells wretched (wet socks and cigarettes) No self check out, few lanes open Under staffed and not the friendliest or quckest Overall an unpleasant experience. read more

I love going to Vons because I am a coupon clipper. I signed up for the Just for you digital coupons and I save a bunch each week.I have a large family so the saving are great. When I enter the Vons the staff are always so friendly and will help you out. I recommend you go to this particular Vons if you are doing your weekly shopping. read more

Debate between two and three stars, but ultimately, as far as large chain-supermarkets go, there is definitely better out there. I am also disappointed with the lack of self check out, but I can sort of understand why they don't have it (space and neighborhood). It IS small; seems to have basic needs, OK looking deli/meat counter, but yeah. Sorry, Vons, this isn't one of your better stores. Probably because it's a smaller location. read more

It's a supermarket. Not really much to say other than that. Good $5 Friday deals!

Just got back from Von's. John in the produce depress so helpful. Made it easier to get in and out and not spend to much time in the store ( covid safety) Thank you John. read more

I actually prefer this Vons over the other Vons/Ralphs in the area. It's super close to my house, so maybe that's why, but they always have what i want. The lines are long and stupid, like anywhere. Sometimes that's worse here than other places. It's a smaller location, but they have also recently expanded their organic produce section, and now they have tons of stuff and the prices on it are super reasonable. Nice addition. read more

This store has the worst customer service. Eveytime I come I never leave happy. The cashier are just rude and even if I want to say names I can't because they don't have name tags. Where the hell is the manager. I've gotten accused of stealing Ice while using the self check out just because I used the same ice bag to scan twice. I had a long day at work that day as I was working as a manager as well so I know how those damn self checkout machines work. I offered to show my receipt and they refused to see. And today the cashier was completely rude. Giving attitude and just had a mad face. People change the face you're not the only one that's working other people have had long day to have this type of customer service. read more

Worst customer service I've ever seen at a supermarket. I walked in to buy a sandwich. The folks behind the deli counter couldn't figure out how to make it and they were missing half the ingredients. "3's a crowd" What's that? Lines way beyond 3 people. Awful store! read more

This place has pissed me off for the last time. I'm going to have to get used to driving the extra half mile to go to Ralph's. Like most of the other reviewers on here, this Von's is the closest grocery store to my house. It is understaffed and poorly maintained. Freezer section over-freezes everything (items will be encased in a coating of ice). Self-serve deli fridge with lunch meats, salsa, hummus etc is not checked by staff. Items are often expired, visibly spoiled, or room-temperature. Opened a box of crackers from there today, and every cracker that I touch immediately turns to dust. There was a huge display on sale, obviously something went wrong with these crackers. Meat/fish section is overly fragrant. Takes forever to get through the check stand. If you are able to make it to another store, do yourself a favor and don't make this your routine market. read more

This is a horrible store. I have lived at my place of residence for 6 years, and it has consistently been awful. Walking in on the left side of the store greets you with an unkempt odor of a poorly cleaned butcher shop which has kept me from buying meat there all 6 years. As well, makes it very unpleasant to shop on that side of the store. The freezer area has items covered in ice and frost bitten. As well, it is often a challenge to even see through the doors because of the haze. The produce area is questionable... always! There is no guarantee that their lettuce tubs with be edible. That was the last straw for me this week. I bought a tub of organic lettuce and it was wet inside and wilted. How on earth does that even happen?! The lines are absolutely ridiculous. There are often lines down the isles, and managers DO NOT see the issue and open up further registers. Shelves are consistently out of stock. It is all way too much for a store of this caliber in this day and age. All I can chop it up to is extremely poor management and poor corporate oversight. It is unreasonable for you to expect us to pay the same price for damaged food and a very unpleasant shopping experience. VONS!!! Please fix this store!!! read more

The DMV of grocery stores. This Vons is close enough that I still unfortunately end up inside sometimes trying to make a quick purchase, but there is no such thing at this mismanaged nightmare. Longest lines I've ever consistently seen at a grocery store. You'd think you were getting a new drivers license as long as it takes to buy a bag of chips at this place. Multiple times I've picked out items and by the time I'm ready to check out, the line has grown so long I just put things back and walk out. Not worth my time or yours. Go literally anywhere else for shorter food lines, including Soviet Russia. read more

A couple members of staff are nice. That is The only good thing I can say about the store. It's the closest one to my house and I try to not go there anymore. I go to Ralphs which is so much nicer, the staff overall is so much better, the deli is about 1 million times better, faster. If I have to get anything from the deli at Vons I know it's going to take a long time. Let's talk about parking. There's a school across the street that takes up all of the parking during the day so it's even hard to park at this goddamn place. Does this place even have a manager? It sucks. Honestly I wish you would close down and a Ralphs would open there. It's even dark, what a dump. read more

Vons branches are all just terrible, 10 cashier stands but 1 cashier actually working. And forget about asking to open a new one. As long as there are people with low expectations from life, life will remain at a low standard. This branch is awful in that regard. I used to go there only for the large arugula boxes they had. Now they dont even carry that, so I order from amazon fresh or costco same day delivery. The branches in Beverly Hills were even worse with longer waits. read more

This vons in UNFORTUNATELY the closest grocery store to me and it is ALWAYS a 10-20 min wait to check out. It's also FREEZING in here all the time. The "threes a crowd" marketing campaign is a complete fail...say they open up another register when there's more than 3 ppl waiting, yeah right! Took me 15 minutes to buy soy sauce. Please become a ralphs!! read more

Vons - Longer lines than Charlie Sheens coffee table - Grocery Near Me - Los Angeles, California

This place always has the longest lines! This is the Express lane. A guy just got out of line because he couldn't wait any longer... read more

Vons - Grocery Near Me - Los Angeles, California

It's a bit dark and does not smell great. But the worst thing is their covid line policy. Everyone waits in one long line and the poor cashiers have to yell "Next". It must make their already difficult in pandemic times job even worse. I only go here as a last resort. read more

I've been meaning to give a shout out to this Vons since my stellar experience on Monday November 23. Since it was Thanksgiving week, I came at 6:30 am. They were stocking shelves. I needed buttermilk and the sell by date for all of them was Nov 22. I also couldn't find whipping cream. The first guy I asked said the stocker wouldn't be there for another hour but he asked another woman for me. She was super sweet! She showed that they had changed the whipping cream packaging and it was on the shelf. She said even the boxes of buttermilk in the back had the Nov 22 sell by date. I thanked and continued. Every body was very helpful in helping me locate whatever I needed. As I was getting ready to leave the store, a young man came running up to me with buttermilk with a proper sell by date. He said 'I wanted to make sure you got this'. So sweet!! Everyone was wearing masks and social distancing. It was a great experience . read more

I live by this Vons, so I come here a lot. But I hate it pretty much every time. The lines are always huge, and those signs they put up saying they'll open another lane when there's 3 or more people in the other lines is only for show. I've never seen them open another lane. I waited in line 25 minutes once (which, I admit, is the record so far for me there). And the Monopoly game coupons are ridiculous. Most of the coupons you win don't even work. In fact, only like 50% of them actually work. For example, during the last trip, the $0.50 off Almond Breeze, Green Giant Steamers, and Goldfish didn't work. Either did the $1.00 off V8 juice or Margherita Genoa Salami from the deli. So, that's $3.50 that I could have saved on products I probably wouldn't have bought unless I had these coupons. And I studied the coupons vigorously to make sure I was getting the right products, because I've been gypped by the Monopoly coupons every time before. There's no easy way to tell if the coupons you give them are actually applied, especially if you're bagging your own stuff. You just have to wait until you get your receipt, then it's too late unless you want to be one of those people who holds up the line for everyone else for a few bucks. I used to get K-Cups here all the time too, but I can only drink decaf, and for some reason, they got rid of all of their decaf options except one a few months back. Very weird. Good thing there's Amazon Prime. As for friendliness, there are some super friendly workers here, but there are definitely some that are not happy to be there. Generally, I wish this was a Ralph's or Trader Joe's or any other grocery store. It gets two stars for the Vons app (which used to be better), being able to earn gas points, and the few super friendly individuals. read more

Convenient location and parking is great . Most cashiers are nice there's this one super fast guy . otherwise.... this vons is okay... if you're looking for soy sauce? look in the asian sauces section....NOT in the dressing aisle. lol read more

Since this the closest grocery store to me, I have tried very hard to like Von's. My conclusion is that it is decent, has the basics, but is seriously lackluster in other areas. The good - basic brands, usually stocked, and seems kinda clean. I can basically get what I need here. The bad - long lines bc there is usually only one line open, ridiculous prices on organic items, and sketchy people. Plus the quality of their items made in house is a very low standard. Conclusion - There are far superior grocery stores with better prices, and quality food. But don't go here if you expect to be in and out quickly. I've never seen an express checkout opened. Plus it doesn't help that some random guy who works there chased me in the parking lot last time I was there. He thought I stole something. Super awkward and weird. read more

Always the worst lines. They promise opening a new line every time there's "3's a crowd". Well I'm literally standing in a line of over 6 people going slow as a snail. No new lines opening up. This is not the first time. I've brought it up to the cashiers and their response has been complete apathy. They don't even acknowledge the lines! I come here because of its convenient location and huge selection, but the waiting is killing me! read more

I think we need to check some food handlers permits.. I'm a little disgusted how the raw meet was being handled. I don't think the guy who's supposed to handle the meat showed up. Because I had 3 employees trying to figure it out. Unwashed hands. One of them was holding the entire fillet in his hands while he was trying to find a clean knife and a surface to cut it on. I was really embarrassed for you guys. If the meat guy didn't show up today.. Just shut the whole meat department down cause that was really bad. read more