They take forever, to come to my house and do the installation. They irritated me a tad bit, a lot…read more actually, but the service is really good. All that out weighs the installation process.

From the owner: CenturyLink offers a complete suite of broadband communication and entertainment services for…read morebusiness and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill. For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS). CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. We operate in 33 states, with more than seven million access lines and more than two million broadband customers. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.

This metro pcs location has always been very wonderful to me and my family. The employees are very…read morerespectful and helpful. I especially love Tammy~ every time I go in she is bright and happy which always makes a great time even when spending money. Thank you again! keep it up! :]

Horrible customer service and over-priced accessories…read more Bought a new charger for my mother. The store manager, an African-American gentleman I believe named Chris(this was the name on the receipt but knowing this store it is probably incorrect) gave me a receipt from the credit card machine. I realized later that I had overpaid for the charger, so I went to the store the following day to return the goods. When I arrived Chris told me that there were no returns. There is nothing posted in the store that says no returns on accessories. Chris said that it was on the receipt, but when I showed him the receipt he gave me there was no mention of their refund policy. He stated that maybe he forgot to give me the other receipt and offered to print another copy for me. I explained that he didn't do his job correctly the previous day, and if I would have known there were no returns on accessories I would not have purchased the charger in the first place. How is anyone supposed to be aware of the policy if it is not posted and the store manager is too lazy or incompetent to print out the correct receipt for a customer? He then explained that he wasn't supposed to, but in my case he would do me a favor and allow me to exchange the charger for something else in the store. I browsed around and everything else in the store is extremely overpriced. It is much better to walk over to the Wal Mart to purchase any accessories you may need. I was pretty frustrated at this point because the guy had no interest in taking responsibility for not correctly informing me of the store policy before I purchased the charger. I asked him to print out the receipt I was supposed to receive the day before. At the bottom of the receipt it clearly states that any accessory can be exchanged within 7 days of the original purchase as long as you have your receipt. So the "favor" he was offering to do for me was a complete lie. If the guy was just honest and said he screwed up the day before by not giving me the correct receipt and apologized for the screw up, I would probably have still been mad, but at least I would have respected him for being honest. Instead of this he hid behind company policy and the statement "I don't remember if I gave you the correct receipt or not." I put all my receipts in my wallet and then transfer the balances of all purchases to a spreadsheet. I know for sure that he did not provide the correct receipt. When he printed it out the second day there is even a part of the receipt that needs to be initialed by the customer agreeing to the non - refundable terms. So I am doubley sure he didn't even print, go over, or have me sign the correct receipt. Maybe the employees get a piece of the accessory sales and he really needed the money, but in all it left me with a bad taste in my mouth. I really still can't believe in these days that consumers still receive this level of poor customer service. I get that in a lot of cases the customer is trying to get something for nothing and they sometimes get over on businesses. But to get blown off, lied to, and over charged when the customer is correct and the employee does not do his work correctly is really a shame. There are a couple other wireless stores in and around Deltona. I would try your luck with someone that has a bit more integrity. If you do make the mistake to shop at Hanini Wireless/Metro Pcs on Howland Blvd near the Wal-Mart, DO NOT PURCHASE ANY ACCESSORIES FROM THEM. The prices are not listed on the items, but every single thing is overpriced. Don't believe them when they say that the quality of the chargers are better than what you can get at Wal Mart or even at a gas station. The memory, chargers, cell-phone cases, speakers, and headphones are about 5x the price you can pay for the identical or similar goods elsewhere.

They're always shortstaffed. You always have to wait a super long time to be helped. The lady that…read morehelped us was not super friendly, but she was a little aggressive while handling the situation. I suggest this find another location if you go in and there's only one person and there's a line cause you'll be waiting for two hours. They don't greet people when they come in or acknowledge you're there and when it's your turn, you get a little bit of attitude. We enjoyed the T-Mobile service. It is more affordable than the other services that we've had the customer service on site isn't always that great. I always try to handle everything self service but sometimes you just have to have a person to help out.

We were charged $439 for a Bluetooth speaker in which Zues (the name he called himself) assured us…read moreit was a free promotion. They also charged us for 4 liquid glass screen protectors for $200. This was not discussed with us at all. I later looked at that product and saw there was a warranty with them and would have replaced $250 for a lost or broken phone. Our phones were not even on the list. I have called corporate, talked to the manager and nothing, no help, just looked at us like we were old dumb people. After losing a phone we had to go back to them due to a 2 year contract. Luckily this time we were aware of the type of people they are and after negotiating got what we came for. All in all we were ripped off for approximately $650. BEWARE!

Passion is rude and should not be working in retail n refused a return on a phone and charger that…read morewas 1 day old and called the PO police after cutting me off and starting a conversation with another customer. Extreamly unprofessional and should not work at Metro as she doesn't even follow her own policies demanded by Metro. Horrible avoid this place

Wow! My husband lost his phone. In a case of classic miscommunication, I told him I would go to the…read moreWalmart, he would go to liquor store, call me if he found it. He only heard call me if find it. I went there, found it, he did not and went and bought a new one! We went back to return the unopened still in bag phone purchased literally, exactly 15 minutes ago. No return policy. Spoke to store manager. No return policy. That just seems nuts.

Beware, they're very rude and pushy here. T-mobile sent me to this location to exchange a device…read more They even called and set up the appointment. The kid working here without any explanation, attempted to cancel my plan and sign me up for new line(s) of service! When I realized what he was doing, he became rude and pushy, loud about it. Demeaning. So to avoid an altercation, and I mean it, I left. Terrible customer service at its worst. Very unprofessional.

I an 82-year-old black woman went into T-Mobile on Doyle and Providence in Deltona Florida there…read morewere two customers being served as I walked in ,no other people accept myself, two couples and two Representatives six people all together. When I walked in no representative said anything to me no greeting. I waited by myself there for 20 minutes while the representatives were helping the two couples. When the new manager saw a senior white male come in the door 20 minutes later, they greeted him with welcome to T-Mobile. Which they never greeted me a elderly black woman. When they manager at the time I didn't know he was the manager was finished with his customer, he proceeded past me and went to the white male customer and said can I help you. I said excuse me I'm next. Outright racism. To top that off he lied and said Oh I thought you two were together. I said of course you didn't think we were together I've been here 20 minutes before that gentleman. The white gentleman said she's next I just came in the door a few minutes ago. The manager proceeded to justify his actions lying over top of Lies. He went into the back , and I went to the door I said it's distasteful, when you treat me as though you're white, and Overlook me to go and serve a white person. He ran up in my face and told me to get out this is my place you have to do what I say. The white customer said she was here first it's her turn. This Indian from India is yelling and screaming in my face to get out this was his place threatening me. I left shaking and extremely upset I could hardly drive home. I called my daughter and told her of the incident. She called the store and talked to that racist hateful intimidating threatening store manager. He lied to my daughter saying he thought that the white man and I were together and he's was apologetic. At that point my daughter was sick of his lies. We were with T-Mobile at least 15 to 20 years. Putting up with bad reception and after 5G was installed we were not receiving phone calls drop calls underwater calls you name it it was bad Not only did we receive bad reception on my phone for 2 years and had to face racism blatant racism and that a young man runs up into my face threatening me and yelling for me to get out because he gave poor service and he didn't want to ruin his name he told my daughter. We are severing our relationship with T-Mobile and their races incompetent staff