This airport is built for efficiency. There is a…read morethree-tiered deck outside. The higher deck is for drop-offs, the second deck is for pick-ups, and the bottom deck is for something else, maybe Ubers or shuttles...not sure. There is plenty of space in the airport for when it gets crowded, and the whole place is very clean. Families walking by with worried fathers, little girls with monkey backpacks and one shoe untied, middle school kids trying to do their part to help out. The loudspeaker system is very clear, and all announcements are heard, whether they pertain to you or not. Apparently, they have a policy of no check-in until 2 hours before your departure. This gives you about 90 minutes to get through TSA, and find your gate, get something to eat, go to the restroom, etc. It punishes those who come early. I don't see the logic in this. Also, the attendant who told me was less than polite about it. Overall, the airport staff is friendly, and answered any questions I had. The TSA line went quickly, and I got to get a bite to eat with plenty of time to get to my flight.

I finally made my way to PIT to catch an early morning flight to DFW recently. I'm not a fan of the…read morenew parking lot system at all. The shuttle drivers I interacted with both times were friendly. The names of the stops just did not make sense. Do the names Champions, Bridges, Robotics, etc. identify lots A, B, C, D, and the numbered sections? Quite a few passengers are walking all over the lot trying to figure out where they get off the shuttle, and the location of their vehicles. Not good. TSA for early morning flights is still long, and not as smooth as it was before the remodel. The gate areas are still pretty much untouched. And of course, the tram is gone along with the airplane that hung over the TSA area in the old airport, along with T-Rex. I did spot Franco upon my return through PIT which was a highlight. Exiting the shuttle parking lot with pre-booked reservations there is no information stating that the QR code wasn't needed, and that the gate would just open to let you exit. I spoke with the attendant over the intercom who told me to just go. Is the system that advanced a ticket or code isn't needed to leave? Minor things like this were annoying, and don't make the experience better than the old system, IMO.

Outstanding 90-minute tour experience. Well worth the time to learn about Pittsburgh from many…read moreaspects as a first time visitor. Brian, our guide, was outstanding. Dan, our driver, was great. Well worth the fee! Comfortable and informative ride.

We hired Molly's Trolleys for our daughter's wedding. Almost everyone attending the wedding…read moretraveled to Pittsburgh, including our daughter, and we were all spread out between 3 different hotels throughout Pittsburgh. I gave Molly's Trolleys a timeline of who needed to go where and when, and they gave me a schedule. It was so easy. I was so worried that it was TOO easy, but everything ran so smoothly. Our drivers, John and Rick, were amazing and kept in touch with me every step of the way, which I really appreciated. I highly recommend Molly's Trolleys. They were the highlight of the wedding.

Would like to look go to their website, but it is not secure. Because their website is not secure,…read moremy computer will not let me get on to look at their tours. They need to upgrade to a secure website.

I was disappointed with our tour of Amish Country. It seemed that we were led into one big tourist…read moretrap! While the lunch was good, the rest of the tour was organized to get one to spend their money on frivolous things. I will be going with another tour company in the future.

I had a fantastic time on Cruisin Tikis! I had booked this…read moreonline as a birthday present to myself. It was super easy and they provided a very detailed description of where and when to meet. We chose the station square location. We arrived 15 min early and were able to board. The weather was absolutely perfect. You could either sit or move about the tiki boat. There was actually more space than I thought there would be. Its also BYOB and food. We had packed a cooler of drinks and snacks. Our 2 hours on the boat was fantastic and I would love to do this again! Highly recommend!

Great time on the tiki boat cruise for my sisters birthday!…read moreThis was such a relaxing evening. You can bring your own drinks and food/snacks. The city in the background was great to look at. I recommend doing a tiki cruise if you get the fhan

My wife and I went out with Capt. Bob last year on July 4th (2023) and we liked him and everything…read moreabout his service so we came back this year with our adult children... and we'll be back to see Pittsburgh from the three rivers with Capt. Bob again and again. If you're considering a day on Pittsburgh's rivers, there's no one better. (He's been boating on the rivers since he was 11!) I'm serious... book him. You'll love it!

Captain Bob made our day VERY special. Jacob (my fiancé) proposed to me on the boat tour in front…read moreof the Acrisure stadium and it was just perfect!!! I highly recommend you do this boat tour if you're on the fence. Captain Bob keeps his boats very clean and is very knowledgeable of the city so you'll learn a lot from him.

Enjoyable evening aboard the Pittsburgh Party Boat. Beautiful city ending with surprise fireworks.read more

Such a great time! Spent the day celebrating my graduation from grad school and we enjoyed every…read moreminute of it. Highly recommend. I'll definitely be back.

They sent vans with leather peeling off the seats. Very…read moreembarrassing for a wedding transport.

Driver, take me away!…read more Long story short....limo great, driver and service awful. The limo was clean and neat. It was stocked with alcohol and water. The limo driver did now know where he was going and couldn't tell us how to use the radio. The bride had to give him directions while we were driving. We couldn't even enjoy the limo ride. The driver was nice and courteous but didn't provide much other service. The photographer said to him we are going to the park near the gazebo, driver says ok! We assumed that he knew where we were going, WRONG! It was an ok limo but I probably wouldn't use them again!

Rick and his team are fantastic! We have used them on numerous trips, including our honeymoon…read more Recently they provide stellar service on a three week trip that included the Philippines and Japan. We are grateful of their expert knowledge of both areas as they guided us to hotels in the perfect location. Tremendous and highly recommended!

Second time chaperoning a multi-night high school trip organized by Classic, this time to…read moreNashville. Rick planned a great trip with incredible activities - line dancing, songwriting seminar, Country Music Hall of Fame, Lyle Lovett w/the NSO, waterpark, the Grand Ole Opry, and still time for shopping (so many hats)/people watching on Broadway. Highly recommend.