I used Voyager Marine for many years when Gene was the owner, I was always satisfied with the work done. I thought I would give Mr Le a relatively small job to do even though I had a co-worker that had a bad experience with Mr Le. First thing I noticed about Voyager Marine these days is the place looks more like a junkyard than a boatyard, Voyager always looked like a professional shop when Gene ran things. When I picked up my boat the repair cost was twice what we had agreed upon and I had to re-do some of the work because of the miss adjusted settings and fasteners that were missing washers that should have been in place. Live and learn, I had a terrible experience and won't be back. If you have work done here I wish you luck. read more

What amazing service! Bought my first little boat, needed a motor, and found Voyager Marine was not too far away. One quick call got Mr Le on the phone who took so much time explaining everything to me and figuring out the best motor to go with. I had checked prices online and was really surprised that Voyager had the best price anywhere! Today was the day my motor arrived. Mr Le spent a great deal of time going over every detail with me on how to use it, take care of it, and keep it in great shape for many years to come. He is clearly an expert and offers many good tips, tricks, and best practices. I did not catch her name but the lady who answers the calls was also so helpful and friendly. She always got right back to me with any questions or concerns. It is so rare in the day and age to find people who really know their stuff and take the time to share. Voyager Marine clearly wants super happy customers and I now see why there are so many other positive reviews. From the first phone call, ordering, pickup, payment, and support the team here are awesome. read more

Mr. Li is very busy, blunt, and sometimes it's hard to get a hold of him. He also does great work, and his prices are fair. He's a no-nonsense kind of person and will give it to you straight. I will not be taking my outboard motor anywhere else. I had a faulty power pack and a spun prop. Both issues were resolved extremely fast, I couldn't believe it. read more

I had the pleasure of meeting Mr Lee He is a busy man but took the time out to fix our boat. He has a lot of experience in fixing boats. He is amazing. And a nice guy to to do business with. He is no joke when it comes to boats I highly recommend him read more

It's been a hard year for me. I'm cash strapped. Gene finished some work on a motor a few months back. I didn't have the money to pay him. I just went there yesterday with $100 cash in hand. I forget the guy that works with Gene, but he said they understand how harsh the economy is, and they wouldn't be sending my bill to collections anytime soon, as long as I showed up once in a while attempting to knock it down. Voyager is cool. Not much more embellishment I need to do here. read more

The first part of this will be the issues I had with my transaction... the second section will be the "good news" and I want to say at the start that the service was friendly and in the end - everything worked out okay. I am unsure that the "challenging" aspects of my transaction were the result of any sort of "mistake" made by the part of Voyager Marine; you be the judge. I purchased a Tohatsu Outboard motor, brand new for recreational use. I purchased the motor (and other items) for a weekend trip that was coming very near. I admit, I procrastinated a bit... and made the purchase one week before the maiden voyage of my brand new 16 foot inflatable and 20 HP Tohatsu. 01 - registration: when I went to register my boat, after spending an hour and a half in line, I got to the counter only to discover that I needed the "hang tag" that came off of the engine to show it is four stroke and compliant with use in California. Since I did not want to risk delay/loss using the US postal service, I made the hour long drive (two hours both ways) to Alviso to get the "hang tag".... back to the DMV the next day and another hour and a half in line... boat (with engine) registered with success - (five hours and gas) later. Ultimately, buried in the owners manual, was copy of what I needed - in my hand the whole time. So is this Voyagers "fault"? I feel like as the dealer, they should have known what was needed to register with the DMV and at least have been able to tell me that the documents I needed were buried in the manual before suggesting I drive back to Alviso? you decide. 02 - The engine was not tested using the gas tank and line that came with it and as a result we were stuck on the lake with a malfunctioning motor. Without drawing out the story of how this messed with our vacation and inconvenienced the other family we were boating with... we spent hours trying to troubleshoot the motor at the lake. To make a very long (and emotional) story short, the brand-new hand pump in the brand-new fuel line turned out to be bad. A trip to a near-by West Marine solved the issue and we were able to recover our vacation and the motor ran great (after two days without the boat / intermittently trying to troubleshoot it). So the question becomes, should Voyager Marine have tested the actual gas tank and line that came with the motor out of the box? I don't know... but had they, they would have realized there is a problem. Again, a very gray area.... 03 - my third and final issue is really the price of the accessories I purchased which included a $116.00 three gallon fuel tank that is about double the cost of an equal tank at other retailers. The life vests were priced okay... I just fee like if I am dropping almost four grand someplace that I should get everything I need to complete my transaction (DMV documentation); and that everything I am buying has been fully tested and that I get a decent deal. None of these things occurred in my opinion. I paid absolute full price for everything and am unsure I received the same level of service I would have received at another Tohatsu dealer. The above being said I would like to repeat that none of this is the result of "direct action" on behalf of Voyager Marine... more like the result of in-action and that can sometimes be just as bad. In the end, and to finalize this on a good note... the staff was friendly, they obviously are competent and honestly, just the trip to Alviso, California is worth a trip to Voyager Marine. V.M. is not a fancy place.. work gets done there and you can tell. They had what I needed in stock, were professional, and that all counts. I really want to thank them for the transaction and would love to someday hear their point of view... If I need anything in the future, I am hesitant to make that trip again unless I have a warranty issue with my engine - which I repeat is working great with the replacement "pump" in the fuel line. read more

Mr.Lee, His family and help are good honest people Mr.Lee is a very busy and hard working individual and is very knowledgeable. read more

Definitely unprofessional. I left my motor and no one called me within 1 week. I called 3 times after that and each time they said they will return with an update but nobody bothered to call back. I will never ever come close to this place. read more

I was as skateboarding by minding my own business when there dog lucky ran out through there OPEN GATE! And started chasing and barking me almost causing me to fall, tried calling to tell the owner but the Asian lady that answered the phone was no help at all with the problem. Even if I'm not a customer your in a neighborhood filled with kids you should really consider making your dog people friendly. That wasn't cool lady really not appreciated!! read more

I was referred to Voyager Marine by Bass Pro Shop because they cannot work on Volvo engines. Mr. Lee is very knowledgeable and fixed our boat stalling problem perfectly! Whenever we accelerate to pull a skier the engine dies. The first time we came to pick up the boat the problem wasn't fully fixed, so he kept it for another couple days to get it perfect without charging any extra money. He also did a tune up and oil change to get us ready for summer. I would highly recommend this business read more

Gene is the man.....bought my Honda Generator here years ago. He has serviced it for me as well.....great service.

Just bought a motor from Gene and the guys. I just went through an ordeal with Suzuki and the service from Voyager was the complete opposite. Voyager runs the outboards before they give them to you which is nice as the Suzuki motor I had was a lemon. I left far more informed about how to take care of a motor and even more confident regarding their service than before. read more

Mr. Le replaced my old carburetor 90's to new 2019 Honda fuel injected100's and electrical was redone.Also added new gas sender.The work was done professionally and feel like I am fortunate to have someone who will give suggestions that are competent and knowledgeable.He will work with you to get the most out of your boat, as far as keeping it running smooth and safe.He knows the ins and outs of all boat related work,including trailers ,motors and electrical. read more

I have a Proline Fishing Boat with 175 hp Honda. They have done a great job of servicing my boat and always are professional and fair.

I ordered a Crestliner boat with a side console and 40 HP Honda. These people were always courteous, informal, got me what was promised when it was promised, and did everything they said they'd do. That's the way I like to do business. The business is old fashioned in an old area of Alviso and there's nothing pretty about it. On the other hand, Gene and Mark know what they're doing. They could really use an answering machine, a web site, e-mail address, etc. to enhance their business but I sort of have the impression they're content to stay in their world of 25 years ago and that it works for them. Anyway, it was a good experience. Merritt Weisinger Danville, CA read more

This place is absolutely phenomenal. Gene the owner is extremely knowledgeable and friendly is open to give an honest opinion on any questions you might have. A perfect place for a beginning to an advanced Boater! read more

Mr Le rocks. Great service, reasonable price and a can do attitude. Yard is not indicative of quality of work.

Is this place still in business? I've tried calling several times with no answer. Does anyone know?

Now owned and oper by the Legendary Mr. Le (Mr le Marine Services) ! Thx for fixing my 75 omc!

After he diagnosed my old 2-stroke as having no spark and a lot of corrosion (it came with the boat that way :-) , Mr. Le sold me a new Honda at a very good price. He set it up, showed me the details, and ran through the initial break in while I was there. His assistant is very helpful too. As we rolled it out to my car there were five guys waiting to bring their motors in, it looks like he has a lot of loyal customers from his former location. read more

I purchased a used O/B boat from Gene at Voyager Marine in June of 2013. It has now been over 6 months & he has not turned in the paperwork to the DMV. I called him & he gave me some BS about turning in the wrong paperwork to the DMV & wait 30 days. It has now been over 30 days & no action. I am upset & would not recommend him to anyone. read more

We took our Achilles boat in to have the transom repaired. We were told one price and time frame for the repair only to have it cost twice as much and take 3 times longer for the repair. Yes, they spent a lot of time and effort on it and did a fairly decent job, however when we got it back and inflated it, the inflatable keel was now leaking which it wasn't prior to taking it there. The boat was repaired on sawhorse and dirt/gravel floor. We were so discouraged with it that we just rolled it up and threw it in the garage as the leak is in an area that is difficult to repair. After spending over 2k in repairs, we never even put the boat in the water. We had also purchased a repair kit which included hypalon glue. When we tried to use the glue, the "new" tube of glue was all dried up. It must have been sitting on the shelf for some time. I finally went to West Marine and got the supplies we needed. The boat...... well we went and found a good used Avon. I'm sure Voyager is fine with most of their customers, however we will not go back. read more

Amazing, these guys actually took the time to answer all of my questions even knowing I was too far away to bring the boat to them. Mark even cared enough to tell me how to perform a few tests to help me make a wise decision before buying a used boat. Thanks again for the extra effort. Not to mention I called right before closing time and he still spent a lot of time with me! Thanks again, Greg aka "pegleg" read more

I purchased a brand new 9.9 horsepower outboard motor from voyager marine in june 2010.Gene the owner put the engine on the boat,did all the hook ups test it, and called me to pick it up. 1 month later,I put the boat in the sac river for the boat motors first trip. the boat engine started but no water came out of the engine. called gene and he told me to bring back the motor because I probably fried the engine. IONLY had the motor running for 1 minute. IT WAS A BRAND NEW MOTOR. Gene took a look at the engine, again he accuses m,e of running the engine out of water.never did he give me anybenifit of the doubt.I asked about the warranty since ive only used the motor for 1 minute.he told me to call honda and see if they will warrant the motor. I ene the owne lllllll asked him why he cant call,he stated that i can get further with honda.icalled custumer service at honda, and i tol;d them my story. honda called voyerger marine, they must of chewed him out,because he called back and told me he will fix the motor free.THIS HAS BEEN A NIGHTMARE IN CUSTUMER RELATIONS. Gene falsely accused me,would not listen to my story and wanted me to pay for damages to a NEW MOTOR.I can totally feel for truthhurts and his negative review on voyager marine,dated 08/19/2008. this is my FIRST BAD REVIEW and only review of a bussiness ever.I felt a need to warn custumers, go buy an engine any where but voyager marine. read more