Me and my son went in there to send in some sports cards for PSA grading. The manager was in there…read morewas very friendly and knowledgeable and had a lot of information to offer when asked.

I am really glad this store is in Oroville. I moved here 3 years ago and the staff is friendly…read more Skyler and Derrick are familiar faces and their team has always helped me acquire what I needed and have also made good recommendations! They also kept me in the loop on how I could get my ps5 and I got one at the store back in January. They keep me coming back for physical items in a digital world!

Fun and exciting! Rentals available and kid friendly so they can give it a try. Races are fun…read moreWednesdays Fridays and Saturdays. Rock climber track

If the employees or owners are going to have their dogs roaming around the store, maybe train them…read moreso they don't jump on the customers. Not everyone likes your dog.

Rude rude rude people at this location! I stopped by the store and needed info and help instead I…read moregot scoffs and dismissed. I am not tech savvy so i had many questions. I guess helping customers interupts their day stocking. I guess they dont know where there paycheck comes from!

Want something unusual? Go looking at this emporium. Lots of old and new stuff, and a fascinating…read moreway to spend a few hours (and dollars?)

I purchased a dream mat, after 5 days of no tracking I called to see if they could do anything to…read moreget fedex to pick it up already, and was instantly insulted and told I dont know what im talking about!! The guy said he hopes I dont find gold!! What kind of owner acts like this??? Noway can i be the only one who's had issues with this fool!!! He was pretty confident about erasing negative reviews, maybe that's how he has a good rating... No star seller here, definitely would not recommend!

great place to shop and very knowledgeable and helpful for beginners and seasoned gold prospectors…read moreand great equipment

Nice staff, owner was very chill. I came in from out of town, but you can tell they value their…read morecustomers and try their best. Will definitely be back in the future.

The owner/manager was extremely helpful We were looking…read morefor pokémon cards and Also dungeon and dragons stuff. He even took our number to call in case any pokémon cards did happen to come in. He spent quite a bit of time talking to us about D&D And when to check for things to arrive. I definitely rate this merchant high.

The shop itself is cramped, and the singles inventory is disorganized enough that it's difficult to…read moreknow what is or isn't actually in stock. My biggest issue was the atmosphere. I experienced what felt like gatekeeping toward experienced players and well-built Commander decks. The environment seemed geared toward keeping games at lower power levels rather than accommodating a variety of playstyles. The store also keeps very limited hours, being open only for a few hours on weekends, which makes it difficult to shop or attend events regularly. The hygiene policy also struck me as unusually strict. While I understand wanting to maintain a clean and comfortable environment, some aspects of the policy seem unnecessarily rigid and could unfairly affect people with legitimate medical or glandular conditions. Overall, I found the community to be geared primarily toward newer players and mostly unmodified Bracket 1-2 preconstructed Commander decks. If that's what you're looking for, it may be a good fit. However, players with larger collections, more optimized decks, or more experience may find the environment restrictive and less welcoming. There are other game stores in the area, like Hero's Corner, that, in my experience, offer a broader range of playstyles, more flexible communities, less gatekeeping, and a more enjoyable overall experience. I've been to a lot of different LGS's over the years and I can't say I'd recommend this one.

Visited recently from my college days after the previous owner sold to the new owners (didn't know…read moreabout that). Was greeted with a sign outside that said wear deodorant..... okay understanable but thats really brazen for an owner to do that. The young women behind the counter was insanely helpful and kind though! I expressed my previous ventures here about the old owner and we talked, lovely discussion and the only reason thisnplaces gets a two and not a 1. The owner was apparently on the bottom floor playing / organizing cards. Me and my friend started to look through the bulk area of cards and started to ask about pricing of certain cards and packs. That's when the owner chimed in with the absolute worst attitude, a complete night and day compared to the person running the ont desk. In his bulk section we made a point that these 10 cards totaled less then what he wanted for the cards in that price section and we were willing to round up but just not over pay by about $6. The sneer this person had was horrid. Idk how people like that ever are blessed with the ability to own and operate a buisness but it is really sad. This place as amazing during college for me, but the new owner has completly built an extremely toxic atmosphere.

Phil was amazing!! He's really the best, went above and beyond to assist my daughter who had a…read moretroublesome gift card lol. He was really great- a true asset to this store. Store is clean and love the ample parking. My favorite Michael's location.

Terrible customer service by NATALIE. She would rather defend sloppy, zoned-out behavior of one of…read morethe workers instead of improving on customer service attentive skills. I returned my $86 dollar purchase because NATALIE did not want to listen to how I was ignored by one of the workers. She said the worker was SHY. I am sorry but at work we do training and teach workers to take initiative to help customers and not just stand there staring out into space; that is not shy that is not paying attention and working. Instead of listening to my experience she wanted to argue and call me mean. Natalie shame on you for not training workers for taking initiative, for not listening to the customer's experience. And to top it off you told me that you did not want me back to Michael's and you were glad that Michael's did not get my money. I will be sure to let the corporate office know and I will never continue participating in craft nights or any other store activity at Michael's Natalie when a customer is upset for being ignored while other customers are being looked at and spoken to, you are supposed to try and understand why....not defend the behavior and call it shyness. A worker who intentionally ignores me is strange....I begin to wonder if it was because I was Black because she didn't seem shy talking to the person right in front of ME!!!!!! So Natalie Yes THANK YOU I WILL NEVER STEP INTO A MICHAEL'S STORE AGAIN!!!!!!!! And I will report your nasty behavior to the corporate office! P. S. Michael's selection of yarn is terrible. The variety has gone way down along with their customer service!