Ive been in a hundred pawn shops. Many good. Plenty bad. Most "meh."…read more Oro Jewelry and Loan is one of the good ones, at least from a BUY and a SELL perspective (I can't speak as to their pawn/loan services, as I have never utilized them). First, the store layout is a plus. It doesn't feel like an insanely cluttered shop of junk like 1/3rd of pawn shops do, nor does it feel like a Goodwill-but-with-guns like some of the jumbo pawn shops in big cities. Rather, Oro Jewelry and Loan is sensibly laid out like a decent, condensed retail or consignment store with sections that make sense, and most importantly, are comfortable and easy to browse. For Oroville's city size, they have a nice firearms selection, with handguns well-labeled with easy-to-see pricing. They have a decent selection of guitars and basses, when I went in they ranged from sub-$100 to near 2k, and the prices seemed competitive per brand/condition. The jewelry was attractively displayed and organized, although I have no idea if the pricing is good/bad as I am not in that market. Taken together, you don't feel "icky" shopping in here, and that is a HUGE plus when shopping at pawn shops. I admit I haven't tried to haggle any prices, but the two Items I have bought so far were of a quality and condition that made me feel like I obtained good value on some harder-to-find items. Look, I get it.....pawn shops MUST operate under a certain economic model in order to stay open and to obtain a viable inventory. This inevitably makes certain people who are not appreciative of this model, well....unhappy. When you walk in with your crappy used item, keep in mind that you are asking THEM to take on all of the risk and to try and sell a used item, and to store it, display it, and market it until it sells - that is, if it ever sells. At the very most they can offer you somewhere near half of what it might sell for, but if it might take time to sell, they have to account for that, and if it is large and takes up space, they have to account for that, and if their inventory is flooded with certain items, they have to account for that and so on. So naturally, if your item is *SO* awesome that you just feel insulted by their offer, then SELL IT YOURSELF. Nobody is stopping you. Why would you get mad at someone's lousy offer if you can sell it for 2x or 3x more yourself via Craigslist or whatever? Just do it then. During my numerous buy and sell visits to the store (including one today), I heard the counter folks negotiating with two customers - and in both cases, a deal was made, and nobody was left cursing or shaking their fist at the sky, they were pretty happy. I myself have sold them two items that are not at all practical to sell online, and in the most recent transaction, the result was more than fair. Thats right....not just fair....more than fair. Obviously, I cant guarantee your result will feel the same way, given how many factors are involved in pawn shop appraisal (and given how many so-called "valuable" things are actually worthless on the resale market), but I do feel like - at the very least - the guys behind the counter are honestly trying to negotiate with people in a friendly way and in good faith, and with good humor and vibes, and that is uncommon in the pawn industry.

Zac the sales person was very helpful with the purchase of a wedding ring replacement for my wife…read morewho lost part of her original ring. We were slightly short on cash and with discounts and some trade in gold he worked hard to make the deal work. Val & Alicia were also helpful with getting the re-sizing done correctly which took 2 attempts but everyone honored our agreement and everything went very well. Highly recommend everyone in the store !

I went into this shop to try to sell my acoustic guitar, with the case, pics, and a tuner. The guy…read moreat the counter, went to get his friend. He "barely" looked at it, and said, it was a piece of crap, and only offered me $10 for everything. I know the guitar had a few small dings and chips on it, but it deffinately wasn't a piece of crap. I was a customer in his store, and he had no right to disrespect me like that. I got an offer for $30 in Chico. This place is awful. Don't try to pawn or sell anything here.

Where to begin? I guess I should start by saying I don't understand the negative reviews, at all…read more I have been in the store about a dozen (12) times over the last couple of years. Every time I go in we are greeted by the staff in a businesslike manner, even friendly most days. Whether I make a purchase or not, they are friendly and helpful. Heck, I have even seen them provide advice on someone bringing in a garage sale find, very cool. Their business policies are clearly posted. They even took the time to explain the pawn process to me, which is pretty cool and straightforward. I will continue to do business with them going forward.

Super clean pawn shop. Love the amount of jewelry they have. They also have a store in Oroville so…read moreif you want something they can have it be transferred to the store. B was the sales associate that helped me. I really like how knowledgeable she was with her job and made my shopping experience enjoyable. Prices are reasonable and they can work with the prices a bit, as long as it's reasonable. I will definitely be back. Btw, they don't take American Express.

I spent a significant amount of time with Chloe who showed me at least a dozen rings that I'm…read morelooking to purchase for my wife. Chloe was extremely knowledgeable about the jewelry and helped me pick out the perfect ring for my wife. Thank you! If you are looking to buy jewelry ask for Chloe!

Leslie and Kyle were great at selling some goals thank you at Chico cash exchange…read morePlease come through if you got anything to sell

Came into the shop with a variety of items. Kyle and Aron, the rockstars that they are, killed it…read more In and out having had a very pleasant and straight forward experience.

Do not go to this store because of the hassle, they make about that they want cash only which is…read morestupid, money is money i should be able to pay with my card. The guy did not know how to charge from my card and they charged me twice to my card, which is just stupid. Im just saying it shouldnt be that difficult to charge someone. If i hadnt noticed my bank i wouldve paid teo times for something that was not worth it. Oh and when appraising my jewelery the same guy was unsure that my gold was gold, like how dumb can you be.

Great service and no nonsense. If you're looking to sell your gold this is the place. They will…read moregive u the best price in the area.

a great place.....ray? is very friendly & takes time waiting on u......looks of neat stuff to look…read moreat....

I've did business with this place so many yrs workers have came an went but I totally give this a 5…read morestar the manager is very nice friendly so are the associates it's overall a good place to do business my opinion

me gusta mucho el trato que me dan más atención y excelente trato tocante a mi persona y muy buena…read moreatención y principalmente una gran gran personita y ella es su nombre es DELÍA

As a collector of coins and precious metals, I have been too many pawnshops all over the north…read morestate... I have found myself returning to only one store when I have funds for my collection and that is red Bluff gold exchange! The service is above and beyond, their store is organized and very professional and their customer service is unlike any other pawnshop I've ever been to! If you need a little extra cash, looking to add coins or precious metals to your collection are looking for something special as a gift, Red exchange is by far the best place to go! Their honesty, fair prices and care for anything they possess (whether it's theirs or yours) is the best in the north state! I highly recommend this company to anybody who could use their services! ... With any business I deal with, I prefer asking for one person in a business every time as it makes service more personable... at red bluff gold exchange , I always ask for Ja!... he is a very knowledgeable, polite and represents the business with the highest professionalism!! Thank you James A "5 star" business in my book!!!

We drove all the way from Gerber and found out you not open when you're on your website says you're…read moreopen today now I'm going to lose my f****** inverter because you guys don't can't get it straight thanks a lot. So the first is Sunday how am I supposed to pay my pawn it's due on the 1st

I have been going to this business for a very long time. They are reputable, professional. And I…read morewouldn't trust anybody like I do them for leaving your stuff in pawn. Very nice store and very reasonable prices. It very nice to have them here I don't know what I would do with out their business. They have helped me so much. Big kuddos. Sincerely Deneen Corcoran.

Very nice people. I went in to see them during my hour of need. What I left in his care was an…read moreheirloom from my mother ( absolutely priceless item )!! I was extremely greatful when it was returned. And that $ I barrowed saved my son and I from a lot of heartache.