On a freezing winter day we found ourselves with a furnace that was blowing air, but not hot. Our…read morehouse was rapidly lowering in temperature, and we jumped online hoping to find someone to service it. We messaged Ridge on Yelp and they came out within 24 hours and had our problem resolved quickly and painlessly! Furnace overheated, needed a reset and new filter. Great tech (Joe) and great service, at a very reasonable price. We'll absolutely use them again in the future, highly recommend!

Our furnace went out on a Thursday night and when we called Ridge, they said they were slammed, but…read moresaid they would work us in the next afternoon. At 9 am the workman was there to get us up and warm while he incorporated going across town for the needed part during the day. They had it all fixed by the end of the day. SOOOO refreshing to have a vendor who is truly interested in your well being ("let's get you up and running" "We'll let it work through weekend to insure it is all good before we bill you"). No big box "upsell". no flim flam....just solid work, done efficiently at a fair price. Want more evidence? Look at the testimonials on their website. Can't say enough good about this company.

AC went out last night and it was not good timing! Asked for some suggestions and settled on Kroll…read moredue to customer reviews and them being local to me. I was nervous about how much I would have to spend. Called Kroll at 7:30am, Dan was here by 9:30, and gone before 10:15! Air back on! You saved the day Dan. We had some really good conversation. Dan is very friendly, knowledgeable, professional, and genuine. He gave me advice on how to save money and not get caught up paying for unnecessary and expensive things for my HVAC. I will be signing up for their seasonal preventative maintenance contract for only $200 a year! Dan is an absolute gem! Don't let him go Kroll, and you have a customer for life!

Recently has a furnace, AC, and water heater replaced. Kroll did a great job both from a price…read moreperspective and quality of install. Very happy with their work.

We had a major water leak in our basement that was coming from our water heater. Vredevoogd…read moreplumbers came right out and were able to indentify the problem came from too much pressure from the main water line. They added a pressure relief tank and turn the heat down on the tank. They even cleaned up the mess they didn't make! These guys were so fast and professional. I can't say enough about their level of service, and speed to take care of our issue. The price was fair I blieve given the situation. It was around $850 to fix an issue that probably would have cost us thousands had they not fixed it.

I am unsure how Vredevoogd could rectify or improve the situation with a phone call and chat. Your…read moreemployee was unwilling to even show up to verify if he could help me or not. A woman from your business called to cancel my appointment 15 minutes before it was supposed to take place. I explained in detail the I had an electric central AC and heating system and that the compressor is located on the roof of the building. I repeated explained that I do not have neighbors above or below me. My electric central AC and heating system is located in a utility room on the 2nd floor of my three story unit. The USPS insists on putting Apt 107 instead of unit 107. My address was provided to you on Monday, but nobody was concerned about my apartment like home until 15 minutes before my appointment. I do not live in an apartment like condo. My condo building is three stories high and I live in a townhouse styled condo that is three stories and an end unit. My AC compressor that is located on the roof is easily accessible to tenants and service technicians. The lack of knowledge by the woman that called to cancel, her supervisor and the technician is an internal problem and not something a conversation with me will solve. If I ran Vredevoogd I would be looking for three new qualified employees. Your employee seem to lack knowledge on very basic information about electric central AC and heating systems and AC compressor located on the roof instead of being ground level. I was without AC for three days. Thank God another company fit me in that same afternoon. They diagnosed and fixed the problem in 45 minutes. Three days without AC in 90 plus temperatures and it could have been many more because Vredevoogd canceled 15 minutes before my appointment.

Lots of A/C places to choose from! I had a few come out and quote, then got Redmon's name from a…read moreneighbot. They came out quickly and gave a fair quote, and within a week or so installed my new unit. It works great and they even set me up with financing. Lots of nice touches like follow-up texts and reminders, etc. I am super happy with the whole experience! They are a family owned business that has what they do downtown a science.

Furnace broke, got 5 quotes from different providers. 4 of those providers stated that they have an…read moreupfront quote fee, Redmon did not. When I scheduled the appt for quote, the scheduler never stated there would be a fee. The service tech whop came and gave the quote never stated anything about a quote fee. A month later I got a "quote bill" for $75. I would have gladly and expected to pay for a quote but not a back handed quote. A quote that I was never given when I scheduled the appt, a quote price never given by tech who came. A bill just showed up a month later. I AM NOT PAYING IT. Bad business practices. Not my fault your scheduler and tech never quoted me. Teach your employees better.

Great customer service. I just moved to the area and had an A/C issue with in the first week. The…read moreprior owner had the sticker for Total Comfort on the furnace so figured I would call, I was not disappointed!! Andrew is a cut above the rest was extremely professional, I would recommend them to anyone looking for any service to there furnace or A/C!! I will not use anyone else!

Very satisfied with their work. Came in under price of two other companies.Clean up was spot on…read more Inspector from township was impressed with the appearance of the New Hot water heater and the high end furnace.

We were motivated to get a Mitsubishi Mini-Split installed in our recently purchased house in…read moreLakeview, MI. Out in the rural area where we live, propane is VERY expensive. We had a mini-split in our previous house, and were very impressed with it's efficiency. The electric bills were not excessive, and it kept our house really warm. After getting several bids, we selected Lamphear Service Company (from the Grand Rapids area) to install it. Their price was amazing! We had to wait a few months until they had it in stock again (the unit is now made by Mitsubishi/ Trane) since it was so popular. Lamphere consistently exceeded our expectations. EVERY employee from there was incredibly nice, and a pleasure to deal with. The company was honest, thorough, and experienced at installing these mini-splits. Now that our unit is up and running, we are SO happy with it, and glad that we used Lamphere to buy it from. Knowing that they were a Better Business Bureau member gave us additional peace of mind. We highly recommend them!