We live on the water, open bay. In our 3 decades of living hear, i have replaced every "Peachtree"…read morewindow (Out of business) with Andersons or Castle. The Anderson is a great window but there is no one who can service them. Casement windows crank stripped out in side of 2 years. I then tried the Castle Casement 10 casements, they worked perfectly for the past 9 years! They have come out to our hosed 3 times since for minor adjustments. Terrific Service and a Transferable Lifetime Warranty. I just had Castle install 9 more windows to replace 2 Andersons and the remaining Peachtree. Both Anderson and Castle mage great windows, but I like Castle for the Quality, Service and Value. Regards RW

Customer service is terrible. Our warranty window needed to be replaced and it is like pulling…read moreteeth trying to get it done but the new window installation got done immediately. Now the warranty people gave us the incorrect repair date for our defective, warranty window. Find another company...

George Porter is wonderful! I had a window that needed to be…read morerepaired quickly and he obtained the parts and did the repair , no mess, no fuss, could not have been easier to work with! He is knowledgeable, professional and highly competent plus a nice guy 5 stars!!!

I was very pleased with the quality and the price from West Hartford Windows. It was a pleasure…read moreworking with George. The whole process of getting a quote, and having the work done was quick and easy. George told me when the work would be done and the professional indeed did the work as promised and on schedule. Thank you.

Neil's roofing service came highly recommended (Two of my neighbors used him), and his crew did not…read moredisappoint. Not only was he recommended , but he came in as the lowest quote amongst 3 that we got. They reroofed /shingled our house in 1.5 days. Super efficient, hard working and meticulous. When they left, I walked around the house and literally could not find a trace of evidence that they had been there. Great job, I highly recommend! Marc, Middlefield, CT

Neil and his dad are two of the nicest people I've meet in a long time. They are decent, honest and…read morefair in their practices. They have completed two large projects at our home and I would give them an A+ for timing , cost and finish product. To show honesty , when Neil came to our house because we wanted a window replaced , he actually talked us out of it because the window was in good shape etc. most house improvement companies would do it anyway. I any event, I would highly recommend them and plan on using them for another upcoming project.

Had a Screen Fixed , Then replaced a broken windows (vapor barrier ) They also made me a missing…read morescreen fast- affordable. I got another outrageous quote on the window from another highly rated place. Highly recommend Window Shop

After running around multiple places to see if I could get an old window's hinges fixed/replaced,…read moreThe Window Shop should have been my first stop. Excellent service and price. Fixed my window right then and there. Highly recommended!

Just had 16 windows installed by this company and it was a good experience all around. Low pressure…read moresales visit, ability to structure the deal with more or less options, full cost breakdown. Installer Leon was great to work with, and he really puts effort and pride into the work he does. Solid install. Every one I spoke to during the process was professional and easy to work with. Definitely put them on your quote list if you're in the market.

I had all the windows in my house replaced. After getting different quotes from other companies…read morethis one was the best pricing and had the best reviews. They were always very responsive and accommodating with anything I needed. The install went great, and we are very happy with our new windows! Thank you Greg, Lenny, and Leon for all your help!

These guys are the absolute best. Very professional , utmost quality and attention to details. When…read morethe City Building Inspector praises their work and wishes other installers match their workmanship, that says it all.

The experience we had collaborating with Jeremy and the Sensible Home Products (SHP) team was…read moreoutstanding and one beyond anything we could have imagined. In fact, we have never had a better experience with any contractor or company, of any type, than what we had with SHP. Trust, transparency, and talent are three essential elements that drive a fantastic customer experience. Jeremy demonstrated a level of trust that gave us comfort that the needed improvements made to our 90-year-old home, were appropriate and that the house would be safe, secure, and visually pleasing for future generations. This trust emerged from the initial quote that described the specific steps SHP would follow, to leaving the work area, every day, as spotless as when the team showed up, to traveling to the Boston area for a door that was not available at a store in Connecticut, to creatively and thoughtfully solving the issues and challenges the house threw at SHP, to taking every requested addition to the project with a can do attitude. In a nutshell, the SHP focus was ensuring that the improvements to our house would stand the test of time, and that the work was completed with care and dedication as if we were part of Jeremy's family. Jeremy was transparent about the daily work. He sent us pictures of the progress made and of the structural issues that were uncovered. Although we would have wished wood rot, roof leakage, water damage and termite damage did not exist, they did. Because Jeremy provided the daily updates, he was able to share why the improvements were needed and important. He always answered my questions clearly and concisely. The SHP billing approach was clear so there were never any surprises. In fact, I was pleasantly surprised at how reasonably the project ended up costing. Observing Jeremy and the SHP teamwork was amazing. I have never seen such a talented, dedicated, caring, and creating team. They worked with amazing efficiency and effectiveness. I can attest, based on other projects we have taken on, this project would have taken much longer than the five short weeks (including Christmas and below freezing temperatures) this took. The quality of their work was remarkable and the pride in their workmanship was always evident. The extra touches he included in the project and the counsel he provided gave us 100% confidence that he would do what was right and that he, and SHP, would go above and beyond. The house is beautiful, and Jeremy and SHP will always hold a place in our hearts. They are an absolute gift, and they are now considered part of our family. I did not know Jeremy before this project, but I now count him as a friend. Going forward, we will call Jeremy and SHP first and we will know that he will care for us and for our house as if it was his own.

Overall, pretty disappointed with People Products' windows. The company talked a big game during…read morethe sales process, but the follow-up service never really happened despite multiple promises. The windows themselves are mediocre at best, especially considering the price. The screens feel flimsy, and there are noticeable gaps that let bugs in. I also paid extra for the upgraded glass package and honestly can't tell the difference. To make matters worse, some of the latches are already breaking. Compared to my 20+ year old Anderson windows, these don't even come close in quality or durability. Oh, and the siding they replaced outside is falling. I had much higher expectations.

I can't speak to their product or service because the representative coming to give a quote on…read morewindows never actually made it here! They were supposed to come last Thursday night, and instead got a call 15 minutes before appointment time asking to reschedule because he was lost. Ummm... Okay, agree to reschedule for Tuesday. It was odd that there were separate follow up text messages asking how the presentation was and then how the quote was received. I'm sure they're automated, but really.... Maybe have your salesman confirm in your system they kept the appointment before sending messages about a quote that doesn't exist. Fast forward to the rescheduled appointment, and at the appointment time, the office calls to advise the representative is across the state and will be an hour late. Now Connecticut is small, but it is longer then an hour even driving above the speed limit. With that last straw, best wishes to People's but suffice it to say, their quote is no longer wanted.

Ed replaced some screens for me. Turn around time was quick and did an excellent job and very…read morereasonable. If your trying to save a buck, and do it yourself don't bother. He's been doing this for many years, a true craftsman! Ed and Nancy are great people to work with.

I purchased glass for a china cabinet I built. the glass was perfect, cut edges had been softened…read moreand the service was great. it is great to find such a wonderful local service provider!