The sales representatives and customer service support via phone are beyond helpful and will make…read moresure you nail whatever look it is your striving towards

While the sales staff in store were friendly the follow up was not. They entered all my…read moreinformation but when called back 5 days later to check on shipment they couldn't find me. Your website to track orders does not work! You are supposed to be a high quality store?

Very friendly staff who were kind and helpful while we browsed and I asked about a beautiful velvet…read morebag that was on sale during their "Friends and Family" event over the weekend. Lots of gorgeous bags to view of all shapes and sizes and this isn't a huge store but was well-stocked and had all sorts of styles for all occasions as well as a nice selection of jewelry and accessories.

My latest visit here was disappointing. Perhaps it is the designer this season, but I just could…read morenot find anything compelling. The clothing struck me as boxy and the accessories were certainly not drool-worthy as they were in seasons past. On previous visits, I was able to find something to love, whether a sale item or a splurge. I still have the blue Miller sandals and a blue quilted chain strap bag that I purchased from here more than two years ago. This time, the wares were mainly a-ok, if that. The store itself seemed in need of a refresh--mainly little things like sofa cushions, carpet, lighting--but that all add up to a big difference, especially at this level of shopping. If I come back, it will be with my expectations in check, and a judicious eye to the merchandise.

Sorry to hear that this location in Plaza Frontenac is closing after more than 50 years! However,…read morethe last time I was in the store about a year ago, I was dismayed. The stock in the men's department was disappointing, now I know why - they weren't paying suppliers and many vendors had stopped sending them clothes. The designers that were featured were only for hip-hop and athletic styles. Gone were the elegant clothes I was expecting. The same was true when I was recently in Las Vegas and New Orleans, those stores are also on the closure list. Sad times in retail and for luxury brands. Au revoir SAKS.

On today I visited the store arriving about 1pm and had unfortunately received deplorable customer…read moreservice from an associate, Tracy. I was working with my associate, Lori; however, I was inquiring about a product that was more in the scope of Tracy. Lori attempted to engage Tracy's knowledge and not only did Tracy disrespect Lori, she disregarded me as a customer of Saks. I wanted a particular Kilian fragrance and Tracy did confirm that the one I wanted had been discontinued to Lori. I then addressed Tracy inquiring if there was one similar to my original inquiry. Tracy said yes and proceeded to walk in the direction of the Kilian counter. She then abruptly turned around and said "you all can go over there and find it." To be clear, she was not working with anyone at that time, so we were not keeping her from another customer and after saying her last comment, she went right back to looking on her phone. She was totally dismissive to me and had it not been for Lori standing there, I would have let Tracy know in that moment how ridiculous behavior was. As a long time customer of Saks, I know that your associates are not trained to behave in such a manner. Makes me wonder if I was Caucasian if she would have reacted differently. There are far too many options of where I can spend my money that sell the same items, if this behavior is acceptable then maybe I need to go elsewhere. This interaction reduced my rating; however, please know my associate Lori is a 5 star and beyond.

Staff is always nice and helpful. Store always looks clean and well stocked. Last time I came they…read morehad a good $10 clearance rack and I got a nice coat and a dress. I was very pleased.

I came in to find shoes for my 21st birthday. They have a bunch of shoes and are cheap. I asked…read morethem if they had the three shoes I possibly wanted to buy and they got them out for me pretty quick. I asked for advice on which shoes to get and they were great help especially since I rarely dress up. Tiffany and Faith are super awesome and sweet workers and I reccomend this Windsor!!

Love! Fabletics is…read morea beautiful new sports/leisure apparel store located on the upper level of the mall. It's directly across from Sephora and Microsoft in the old Caché spot. Now on to logistics; customer service is on point. I was greeted with a warm smile and asked if there was anything I needed help finding immediately. I wanted to give the entire store a once over before I committed so I held off on the guided tour and did some thorough research of the place. I was not hassled at any time through your the process. Once I did decide I wanted a fitting room help was on-hand and I didn't have to go hunting an associate down to get a room. The fitting room was nice & roomy, well lit and equipped with a large bench, full-length mirror & hooks. The fabrics vary depending on the item; sweaters, cotton tees, draped back blouses, running leggings, cropped training pants, yoga tights, hoodies, bra, jumpsuits, sport tops with built-in bra. I tried it all... They all felt good. The fabric is from the same factory as Lulu actually. Not comparing the two stores but just so you have an idea. I enjoyed the vivid colors available. Price points were totally respectable and not extravagant by any means. I concluded my first visit with a 4 item purchase and left a happy new customer. Can't wait to put my new gear to work in the gym and report back on how the attire holds up under the stress of my weight training and cardio sessions. Do work, ~Christy aka xtyFit on Facebook (Like me)

They charged me for something I didn't order (?). I…read moreoriginally ordered something in December and took a week to deliver. The material does not wash well. They subsequently charged my PAY PAL account - when I never ordered a thing! If plastic bags are your thing - then this is IT! My clients notice. They will notice when they find out that charges are being made and an order not being placed!

I love the colors on this top and bottom, especially that it's mostly pink! I am absolutely…read moreobsessed with this swimsuit, it is so super cute. I love the top's sewn in style in the front and also the shape of the strap in the front. I love how it gradually gets smaller towards the back. (The best part of this swimsuit is that you don't need to remove the padding and it doesn't get all messed up. It is sown in and it stays perfect!) I love the underwire push up, it gives it a nice push up look. I also really love the back of the strap, the style, and how it looks like a bra strap- it looks super cute! My favorite part is the back and how it ties and what it looks like! It's not complicated and is very simple. I also love the shape and style of the tie on the back. It is sown perfect, make it super comfortable and easy. I love everything about this top, it is sown perfect well constructed. Great quality and the stitching is well done, could be a little better. Thank you Altar'd State! Excited to see what you have next, looking forward to more pieces from you! I love the colors of the bottom and how it's mostly pink, especially in photos. My favorite about these bottoms are the sides and how it is held together. How it is sown and the style. I also love the back bottom, and how it covers your butt. I love the low rise and not covering the stomach area because I love to get tan. I don't love how some swimsuits are too high rise. - You can't seem to find any low rise ones anywhere these days. Also love the front coverage and how much it covers. The back emblem is cute "As Revival." The sewing is satisfactory and could be a bit better. Overall great quality and super comfortable. Easy to put on and take off. Absolutely love these bottoms and think they go perfectly with the top! Thank you Altar'd State! Can't wait to see what you have next!

I love Altar'd State! The staff is super friendly and the store is so aesthetic. (Just look how…read moregorgeous the dressing rooms are!!! Definitely the fanciest!) Staff members write your name in chalk on the door of the fitting room when you go on to try clothes and will grab different sizes for you if you need! That being said, clothes here are definitely on the pricier end (shorts for $36, tops $50s, dresses from $70-120s) but the dresses are really good quality. There is a section towards the back that is clearance/sale where you can find stuff significantly marked down (from $78 down to like $30). However these are often XS or XL sizes.

very good quality of clothes and helpful staff. I shop Chico's for most of my clothes. They are…read morealways willing to help you find items in your size at other stores I also appreciate that they point out jewelry to go with your purchases.

Melzie at Chico's in the Galleria was very friendly and helpful today. She made my shopping…read moreexperience very pleasant. It's nice to see people who are actually enjoying their work and going the extra mile with customers.

I shopped at this Eddie Bauer a few times. It was... fine. I'm not dissing it. I just didn't quite…read morefind Eddie Bauer to be the right store for me. The variety of clothing cuts was good and so was the color variety. I don't have any memories of staff interactions, let's take that as a positive with no complaints from me. The store was generally in good order. Not messy. My most recent business was as the store was having closing sales, and that was a couple of months ago, so it's likely closed by now. I think this brand, like so many... most... almost all? has suffered from a decline in quality these past 10-15 years.

The female with blond hair and glasses was incredibly sweet I believe she was the manager only…read morebecause she had two younger gentleman that she was training and having them stock items in the store. She was super quick to greet me and help me find the perfect Christmas gift. She did advise me about a large sale and gave me a coupon to return. She really went above and beyond to be incredibly helpful. The store has a lot of room so I feel like if you are mom it is easy to navigate with a stroller and I always try to mention this because I am a mom of three. These details are a lifesaver!