First off, Scents of Serenity was beautiful inside and so soothing. Emili was absolutely amazing…read more This was my first time getting a facial, and I could not be happier with the experience or the results. I don't have a great skincare routine, and Emili was understanding and kind in her recommendations without making me feel like I had to purchase any products. I trusted her, and cannot wait to see her again in a month for my next one! I had researched the membership prior to booking my first appointment, and honestly it seems like it would be too good to be true, but it's just the perfect package. I am a Scents of Serenity fan for life.

Was gifted a prenatal massage at this location. I'm not typically a fan of massages but this was…read moreFANTASTIC! Audrey was so kind & calming - she explained how the prenatal massage was going to work & asked questions. I felt so comfortable and the massage went by so quickly. They give you a body pillow to curl up into on your side and it feels just like you are settling in for a relaxing nap. 10000/10 recommend.

I would love to leave a personal review, however, I purchased an Expecting Mom package as a gift…read morefor my daughter. Working with the front desk ladies was a pleasure. My daughter absolutely loved both experiences, the pre-natal massage and hydrating facial. She was so happy with services as well as the ambiance. I live out of state and she asked me "how did you find this place?!"

Wonderful massage therapy services. The reception area has a variety of products for sale and is a…read morepeaceful, clean space to unwind before your massage. The whole facility was very tastefully decorated, and warm and inviting. The restroom was very well appointed with actual little towels rather than paper towels. The massage rooms are peaceful. The tables are warm and the linens soft and clean. They have a variety of massages. The hot stones are wonderful to loosen tight muscles. I have booked with several different massage therapists over the years and have not been disappointed. The whole experience is rejuvenating. This is a great place to book your next massage.

I recently moved to Richmond & was immediately trying out places for massages. I loved my previous…read moremassage place & needed something accommodating for my chronic illnesses & with enough availability. I looooove Divine Spark!! Their prices have recently increased to $100+ for an hour session, but honestly, that's more than worth it. I have had nothing but wonderful experiences here & I'm so glad my chronic pain can be treated in my new city.

I booked a session here being TOTALLY UNAWARE they are the best rated massage in Richmond, and you…read moreknow what? I left thinking, "That's got to be the best massage I have ever had." I have severe, chronic pain. I got a massage somewhere else--that I won't name here--and my pain was so bad, I let the masseuse use a lot of pressure. I realized this was a mistake the very next day and they'd done some damage, but I could not use my arm--which is a bad situation to be in. A few days later, I got an appointment here with Tiffany. Tiffany was AWESOME. Along with a general massage and cupping, she used a method called scraping--this, my friends, did WONDERS for my arm. The beds are heated. The face-thingies are SOFT (I don't know why I can't find this everywhere). The only downsides? 1. There's no membership option!!! WHY. WHY WON'T YOU LET ME GIVE YOU MY MONEY MONTHLY?! 2. There's no rooms for couple's massages, and booking two separate massages at the same time for two different people using their online system is. . .not something it wants to let you do. My trick is to book one massage with another directly after it--both times I've done this, I've been called and asked if that was intentional. Once I explained, they had no problem arranging for me and my partner to both get massaged. 3. When you arrive, there's no receptionist, no front desk--there's chairs and magazines, so you KNOW it's the waiting area, but it can feel awkward waiting and being unsure if anyone knows you've arrived for an appointment. Fear not; It seems these folks are punctual and aware of when a client should be there, so they'll pop out of the room they massage in and get you--don't be weird like me and wander around, making the fact you have social anxiety super obvious, awkward, and everyone else's problem in addition to your own; Sit down and open a magazine and read about Reiki. I LOVE LOVE LOVE THIS PLACE. Richmond is flooded with just below average massage parlors/masseuses, which is why you're going to have a hard time ever getting the same, one, good masseuse at a location repeatedly; There's a LOT of turn over because, well. . .Not a lot of people are great at massage. If they are, odds are they'll begin working for a nicer place *cough*Divine Spark*cough* or relocate out of the area entirely. Since Divine Spark is the best, they're priced highly, so I see this place as a place to go when I'm in extreme pain or as a very special treat. Beware--this is a small location and company, so book well in advance if a specific date is important to you. I'm already ready for another appointment, but honestly, seriously, beware; Your next massage elsewhere will leave you disappointed after a trip to Divine Spark.

Went to Perception for the first time and got a facial! I'm usually cautious about what I put on my…read moreskin since it's more on the sensitive side but decided to give this place a try. Hannah gave me my facial and was great. Explained everything to me and checked to make sure the tools were not causing me discomfort. The room was cleaned and had soothing music played during my experience. I tried hard not to fall asleep and felt relaxed. I left the place with my face feeling great and no breakouts the following days! I would definitely find time for another facial at Perception!

Perception Organic Spa recently moved locations and rebranded to Sen Organic Spa. That said, I've…read morebeen a loyal patron of this spa for three years. Let me start with the service. I've had facials, pedicures, manicures, and massages here. Every time I've enjoyed my service as it's a quiet and relaxing atmosphere. It isn't stressful or loud. It's exactly the vibe you want when heading for a self care day. The products they use are 100% house-made and organic. I've had skin reactions before, but never here. As a matter of fact, other spas have left my face looking red and inflamed after facials - I leave here glowing. Now I can't speak to any of the other massage therapists here, but Tsondu is who I see any time I'm seeking a massage. I truly feel like he is a healer in some way. I leave relaxed and I'm always comfortable throughout the service. I'm love the new location and I can't wait to come back soon!

My experience was positive until the conclusion of my visit. Lola is an excellent licensed massage…read moretherapist who conducted herself with a high level of professionalism throughout the session. She was attentive, knowledgeable, and took the time to recommend additional services that could be beneficial. However, while discussing payment after my session, I overheard a woman who identified herself as a manager openly discussing with other employees her intentions and reasons for terminating another manager. This conversation was conducted loudly and within earshot of customers. Such discussions in a public, client-facing space are unprofessional and demonstrated a lack of consideration for both customers and the individual being discussed.

Not the worse. Quiet room rules should apply to staff as well. The masseusse had a really bad cough…read moreand breathing heavily. Distracting. More of rub down than a massage. My daughter did like her massage

Sonya is an incredibly gifted massage therapist! I've seen her three times and she is truly one of…read morethe best massage therapists I've had. She's thorough, fluid, strong, and super relaxing. She's got a great positive outlook on life and is very passionate about what she does. I HIGHLY recommend Sonya!

Great massage therapist. Informative and very detailed. Her deep tissue massage will leave you…read morefeeling so relaxed afterwards. I've done her 90 minute massage and I've fallen asleep everytime

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

I moved to Virginia 5 years ago and have been looking for a new massage place for a long time and…read moreFINALLY found Scents of Serenity. As a former massage therapist myself, I am pretty picky about my massages. Liz was absolutely fantastic. I booked a 60min massage with a 15min scalp massage add on, this massage was honestly one of the best massages I've ever had. I highly recommend this Spa and specifically, Liz.

This facility is very clean, easily accessible, private and in a great location. The atmosphere is…read morewonderful, cozy and inviting. The deep massage is very thorough and relaxing. The only discomfort I felt is when she was working out a knot I had in my back. Afterwards, I feel amazingly well. Much of my joint pain has subsided as well. I highly recommend Harmany Spa.

I called to see if they accepted walk-in's, and she said no but I could make an appointment. I made…read morean appointment for an hour and a half from that time, knowing it was a trek away from my hotel and that it would be cutting it close to catch my flight. 30mins later after I had made plans to get food near the location she called and said something about coming in early. I called back two times to let her know I would be in at 4 only, as I had made meal plans in the meantime. Both times, it went to voicemail and the "voicemail had not been set up yet" was the message received. I showed up 5mins before my appointment, hauling my suitcase and backpack up the long flight of stairs. As I enter she says "oh no! I called you, i said you come in early!" I told her I called her back two times, but she didn't care. I asked if she could still honor the appointment and she said no. Waste of uber ride, waste of time... highly suggest not making an appointment here as they won't honor the appointment anyway.

This was one of the BEST massages I have ever gotten (and I've gotten quite a variety over the past…read more20 years or so). Definitely therapeutic and deep-tissue. "Anna" put her all into it!! There were a couple of times I could tell she got up on the table (kneeling?), for leverage. I received a full body massage, but the majority of the time was spent on my poor back (thankfully, bc I needed it). There were even hot stones towards the end and then a moist hot towel to get some of the oil off. Highly recommend; I'll definitely return.

Masseuses here will walk on your back. Noticed the ceiling rods in each room. They're really good…read moreat it if you are looking for more of a deep tissue. And if you can't take that much pressure they can do a nice gentle massage as well. I've come here so many times for years and always forget to have them punch my card for the eventual free/discount massage, but doesn't matter...they gave me a gift certificate for a free one for Christmas. They are very sweet ladies and always try to load me up with candy and water as I'm leaving (the candy for my kids). They take walk-ins, which I love as I have a crazy schedule with my kids and work and never know when I'll have time. And they're open until 10pm which is also amazing. I love getting a massage here. I've had massages at many different places: red door (before they closed at which I've had best and worst), a chiropractor masseur, massage envy (only dug into my shoulder blades lots of pain there). I prefer a little more pressure myself, but I don't like to be in pain. I like the tension release I get here.

Where can I begin? I've never been so impressed. I consider myself a bit of a beauty fanatic-- I…read moreknow a lot about skincare, having struggled with acne and rosacea throughout the past decade, and going through rounds of accutane, laser treatments, etc. I've gotten a number of facials before, but had dissatisfactory results from most. I'm new to the area and decided to give this place a try, as my skin hasn't been at its best recently. I was lucky enough to get an appointment with Shia. From the very beginning of the session I could tell she was brilliant just from the questions she asked me. Her knowledge of cosmetic skin disorders and their treatment outweighs most, if not all, of the dermatologists I've seen. As a physician myself, I like to think I'm good at assessing this. Shia explained that although my skin type wasn't right for "granular exfoliation" (what I'd received in other facials in the past that I had bad reactions to), I was a great candidate for microdermabrasion. She used this treatment along with quite a few others, always being attentive to how my skin was responding. She gave me advice on what skincare regimen would work for my skin. I can tell my skin is already looking better (less than 24hrs later), and I'm excited to continue with Shia monthly for as long as I live in this area! Already referred a friend to her as well. Go. You won't regret it.

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. Customer service and management are worse than the service they provide. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.