The location was not that hard to find…read more It is located on the 1st floor. There is an eatery called Spoony's Cafe right beside it. There is a 24-Hour ATM outside as well. Plenty of parking space and it is very spacious.

WOW! This has to be one of the most unprofessional businesses I've come across…read more My sister walked in to open an account with a large amount to be wired from a home sale. She has limitations on comprehension of social and business dealings and suffers from severe anxiety. I help her in her affairs. She was brave enough to go into this Jacksonville, FL southside location, and was humiliated and denied an account because she could not express her needs. She was dismissed and told she was a scammer. She dialed me on the phone to assist and the representative was yelling at her to hang up the phone. I requested a local branch manager and a corporate manager call, me and no one returned my call. I sent an email to the CEO, Brent Lister and nothing. I called the branch manager Cori VanArsdale and finally got a call back. I explained the situation and was told she would get back to me. She has not! I really question if they have a bad apple in the rep that my sister encountered, or if this is a trickle down from management. As a past retired business owner my reputation in my industry was of great importance. Can you please all people? Certainly not. But there are consequences for action and in business, wrongs need to be made right. A simple apology and concern goes a long way. Train your people or get them out of servicing the public. Treat people with disabilities with some level of compassion.

Really amazing friendly and helpful staff, nice to see that type of banking in the day and age…read more I have been going to this location during the pandemic, first thru the drive thru then later in the lobby when they were allowed to open. It is a super clean location and service is Uber friendly. Not accessible by Hodges, but easy to find from the Target parking lot.

After buying out CharterBank and being told they have sold again-3 changes in a year? I'm done…read more I opened this account in Alabama so that my daughter in college and I can get her money in an emergency. We had zero problems with CharterBank. But nothing except issues since. I will close my account today and she and I will stick to the larger, well known banks from now on. Don't recommend this bank. Run away....

I rarely leave reviews, but Maty diop at the PNC Bank Middleburg branch absolutely deserves…read morerecognition. I came in dealing with a frustrating situation that took multiple visits to resolve, and throughout the entire process, Maddie was nothing short of amazing. From day one, she greeted me with kindness, compassion, and a level of professionalism that is hard to find these days. As a mother of five, my time and energy are precious, and what could have been an overwhelming experience became manageable because of Maddie's patience and dedication. She consistently took the time to listen, answer questions, and make sure I understood every step. Even when the issues weren't caused by her and were outside of her control, she never treated me like a number or passed me off to someone else. She stayed committed to helping me until everything was resolved. What stood out most was how genuinely she cared. Her kindness wasn't just part of her job--it was part of who she is. She made me feel valued, respected, and supported during a stressful time. Employees like Maddie are the reason customers stay loyal to a business. PNC is incredibly fortunate to have someone with her character, work ethic, and heart representing their company. Thank you, Maty Your help meant more to me than you probably realize, and I hope you receive the recognition you truly deserve.

Going on 30 years now, I'm Supremely happy to be a member of NFCU since 1988! This location near…read moreTown Center in particular is IMO one of NFCU's showcase branches- beautiful facilities and love the 24/7 access to 2 ATM machines including my most often used drive through ATM! It's a rarity that I actually get in the teller line nowadays since the NFCU app is pretty robust to do check deposits with a snap of a photo as well as easy $ transfer from/to any NFCU accounts. I have been very happy with my past engagements with NFCU's loan (mortgage, auto) departments and like the immediate responsiveness of their credit card fraud department when they flag potential fraudulent transactions. I do miss that NFCU no longer has coin counting machines (allowed customers to have their coins counted and deposited directly into NFCU accounts) in any of their branch locations.

Very large, new, beautiful bank. Everyone is friendly and eager to assist…read more Tellers are quick. Even the drive-thru moves quickly. Had to use a credit card to convert to a cashier's check and it was painless and easy. You can never go wrong with a good credit union. Recommend highly!

The personnel at this branch are friendly and professional. I've had my mortgage there since 2010…read moreand was about to switch all my banking to WF, BUT they decided to close the Drive-Thru, reducing the convenience offered.

I have to give the five stars for the customer service I received from the manager (Zora), and…read morebank, tellers tiara, and Danisha!! I was very impressed with the high level of attention to detail the two provided. Zora maintained phenomenal customer service skills that were centered on my issue at hand and he worked diligently with others within Wells Fargo to resolve it. I then had the privilege of working with the two bank tellers who were personable, friendly, and professional. Overall, I am extremely grateful for the service I received and will definitely be returning to this branch for they know how to make a customer feel welcomed important and valued. Thank you, zora, tiara,and Danisha

I really enjoy Radfi CU every one is very professional and friendly Qudos to Artie as the managerread more

Super clean, and friendly environment. Artie , Nesha, and…read moremegan are exceptional individuals. Always on the ball and ALWAYS in a positive attitude. Truly a good sense of community, and belonging.

The staff and manager were all wonderful in helping me resolve my hacking incident. Friendly,…read moreknowledgable and understanding.

Beware. This bank has major internal issues…read more - RadiFi has used the wrong #ss number on my file - RadiFi mismanagement has caused me to receive many fraud alerts. - RadiFi mistakenly put over $180k in my savings account then instantaneously wiped all my accounts. - RadiFi charged me many fees due to their mistakes. - RadiFi staff is hostile - RadiFi management is hostile - RadiFi made no effort to fix the mistakes - RadiFi has a history of mismanagement on the BBB - RadiFi can steal your money and ruin your credit. - RadiFi has not fixed the issues I have had with them

This location on Blanding Blvd, Orange Park is one of NFCU's original branches in JAX - convenient…read moremember facility and love the 24/7 access to the ATM machine. It's a rarity that I actually get in the teller line nowadays since the NFCU app is pretty robust to do check deposits with a snap of a photo as well as easy $ transfer from/to any NFCU accounts. I have been very happy with my past engagements with NFCU's loan (mortgage, auto) departments and like the immediate responsiveness of their credit card fraud department when they flag potential fraudulent transactions. I do miss that NFCU no longer has coin counting machines (allowed customers to have their coins counted and deposited directly into NFCU accounts) in any of their branch locations.