Who would I be if I didn't do the Right thing by giving Walter a HUGE Shout Out for opening my eyes…read moreto get the Best possible accounts for the money. He explained Everything. He will be continually blessed. Today was a Great day. Thank You Walter!!!

Walter at the Ormond Beach location is amazing . He not only showed extreme patience but a…read morethoroughness to listen and follow through to a resolution. He not only helped me with what I came in for, he also presented more options to make things even better. He knows what a customer needs even when they may not. He's a caring professional and that isn't all that common these days.

We've had Space Coast Credit Union for 9 years and I'm so glad we switched to them. Their…read moreProfessionalism is beyond reproach and they are extremely friendly. Let's not kid anyone. Space Coast has helped me out more than I can say. The Ormond Beach location, I have noticed is the best. All I can say is, if it wasn't for the people at Space Coast I would have been in a lot of money problems. But there knowledge and expertise made me so comfortable and explained everyting so I understood(they used little words for me)exactly what was happening and what they did. Thank you Space Coast of Ormond Beach. Jennifer & Mitchell Zinman

FOUR TIMES now I've had Fraud on my credit card account and I care for another person who just had…read moreFRAUDULENT charges of $316!!! And I'm having trouble getting rid of those because even though I have a Durable POA and JOINT on all accounts AND she's not able to think for herself. I'm looking into getting a new bank. Imagine my surprise to see SCCU number one.

My husband Mark was looking around for his business. He needed a new bank that is trustworthy and…read morecan figure problems that a bank causes. (If anyone knows synchrony back, you know why) We went in without an appointment, we waited about 15 minutes because other customers came before us. When it was our turn, we were pleasantly greeted by one gal who was very enthusiastic. But, Mark's problem was not her expertise. She sent us to the manager who was the same happy, enthusiastic gal who treated us like we were always their customer, friendly and comfortable to talk to. She gave us a lot of information and pamphlets that Mark can use for his professional business. He will go to a few banks for their information and decide which bank is for him So far, Truist is #1

Food and staff OUTSTANDING! Fried rice dish with proteins added. YUM. Great wine at great price…read more Great margarita, too! We will be coming back soon!

THIS IS THE REGIONS ON NOVA ROAD!!! This is the bank I go to…read moreand trust Now, I do not have a lot of their programs, I only have checking and savings so I can only tell you what I know My husband has other professional business with them but this is not his review Anyway, I'm not good with my spending but they have overdraft protection that I use A LOT Regions will inform me of this and any problems I run into A LOT (I'm a ditz) My RECENT and this has happened many times, I get a text from Regions asking if I made a purchase for such n such amount, Say yes or no now and they will not put the check through OR call/visit them personally. (If I say no they will immediately close down your card....the reason I hate this is because I'm without my debt/credit card, Make sure you have one of your different account cards to use while you're waiting for the new one to come in) This was not my first rodeo so, I went through my bank statements which I think I do a lot and see that they first took out a few dollars first WAIT 2 different names (Abbreviated names) that took out a small amount also? What's up with this? I scrolled through my statement and found out they took out a larger amount another month and the one pending now. I went to Regions with my problem (like before) and talked to AMY my favorite. All are good but I've been with Amy and when you deal with one person, you know you would want to deal with them again. Amy immediately took care of the 3 older ones I did not catch and we had to wait until the pending one went through. Now let me go back and explain something. I called a reputable card company to ask them about my c.c. with them and change my name in the card (It's stupid that you can't edit it on their website) Before you get to customer service, comes a so called agent on to pay a ($4.95) shipping to get a $100. Gift card...I said no but they wouldn't put me through to C.S. I called again, same thing happened but a different agent said $2.99 No C.S. so I hung up and gave up. A few days later I get a text from Regions and asked if I am making a $ amount purchase. The reason why I text YES is because I really thought I did so it went through. Come back to now, I get a NEW text from Regions and asked again if I am making a purchase. I text now and they stopped my card immediately. They new same amount was pending so I went to the bank and Amy and I went through my account since February. Yes, Feb this is April She called the customer service line and we waited on the line 15 minutes before hanging up. Then she called again and waited on the line 10 minutes before hanging up. So now she starts writing a grievance form. Amy actually got the 3 drawn payments corrected right away. But, as I said pending one we'd have to wait until it goes through. When it went through Amy called me and said she sent the grievance and it was taken off my account. Now as I said you should have like me, I have a second card with a different account number (of course because I'm ditzy with my Spending) Waiting for my new debit card to come in. So, my review and highly recommendation is Regions Bank especially the one on on Nova road In Ormond Beach ESPECIALLY with with Amy. I will update her last name for you When I find her card.

Staff at this location are nice as any other, but the bank practices itself are terrible…read more I applied for a first-lien heloc (i.e. currently no mortgage or lien-holders, I own the property outright) with a 830 credit score and they denied me despite being told I was in required parameters before applying. The reason I was told that I was denied is basically "the bank was protecting me from putting myself in financial trouble" ??? Funny, because I never needed a 3.5B federal TARP bailout. I didn't get a high credit score and own two homes outright by putting myself in financial risk. If it wasn't for the hard credit inquiry, I wouldn't be as upset, but after this i'm closing my deposit accounts asap. Why should I give them a free loan using my money when they won't get me a secured one?

This is a full Bank of America on the beach across from Riptides. The building is a boring as a…read morebuilding can get but they have a drive through in the back and tellers inside as well as associates for notary and other banking items. The staff has been very nice when we have gone in and the location is easy to park at since no one seams to know it is there except the locals.

I would have given them a 0 if possible, I have been a BOA customer for nearly 30 years, there…read morebranches , customer service reps, drive up windows do not care how long you wait in lines or on the telephone if you have a banking issue. If you want to open up a credit car account your wait is almost nothing. This is proof that when a Business gets this big CUSTOMER service is not something BOA is concerned about, so do your self a favor. Reach out and touch another bank. There hours have been cut to just a few hours a day and told it is due to the Covid issue. That is a bunch of trash when banks across the street are open with reg. banking hours. So for me it is going to be good bye BOA and hello SunTrust.

UPDATE: Brooke from First Green Bank has contacted us and was more than happy to take care of our…read moreissue. She has assured us that we will receive our money back! She also noted us that there has been policy changes so please be sure to get the details when choosing First Green Bank.

why does this bank not post its CD or savings or MMA rates? One has to e-mail copies of driver's…read morelicense etc and give out personal info to "apply for a CD" before one even chooses whether one wants one based on their rates. Those rates cannot be seen until on clicks to agree with whatever. I've never seen anything like that.... and I say "no thanks".

New building that looks great. The staff have been very helpful to both my mother and I in the…read morepast for investments.

To start I will say that I do not bank with BOA. I have been required to visit and work with this…read moreand other branches over some estate issues. My lawyer and I found it all very frustrating as one branch does not communicate with another and even when things are entered at one branch this branch wanted to start all over. That being said after 2 hours we finally finished what was needed. While waiting at the branch I experienced several customers that were upset and raising there voices via the drive through, which broadcasts to everyone inside so be careful if you ever give any personal info as everyone inside the bank can hear you. A few customers waiting inside became so upset that two of them left due to the long wait. I have never heard this level up unhappy customers at SunTrust.

Just wanted to say thank you to an employee named Raya that helped my mom with legal stuff today…read more Raya must have the patience of a saint. After 3 hours, multiple phone calls and a million reprints, she was still kind, professional and overall, just excellent in how she dealt with everything. This is so rare nowadays. Thank you so much.

My Dad and I have full financial power of attorney for our 86 year old Uncle and also are listed on…read morehis account. Could not change the address on the account, could not cancel my Uncle's lost debit card and could not order more checks even when we provided the original power of attorney. Will be closing this account ASAP. No one is this branch (75 Shadow Lakes Blvd. Ormond Beach) wants to do their job. Hope it closes.

I have banked at this location since moving to FL 7 years ago. I have nothing but the best to say…read moreabout the staff and the service we receive. I have moved several times with my employer prior to retirement and have never received better service from any bank.