Purchased an expensive outdoor kitchen two years ago. The owner was very friendly and communicative…read moreuntil problems arose. I originally wanted Trex cabinets, but the owner, David, talked me into a different brand. The drawers don't close all the way, so they stick out more than the cabinet door below. I was sorry I did not get the Trex. Then the kitchen faucet he recommended malfunctioned. He assured me that the LYNX company would send me a new one for free. Three months and many emails and phone calls later, I still don't have a faucet. I called LYNX directly, and they will gladly replace it as soon as I send proof of purchase. I asked Chatham Refinishing for a receipt that included the faucet, and I still haven't received it. This is the most frustrating company I have ever dealt with. Do not be fooled by the congenial demeanor of the owner, his mother, or anyone else there. It's a very expensive lesson to learn.

Purchased expensive umbrellas. Everything went fine until we had a problem with defective material…read more We were told they would take care of it and even claimed they received authorization from the factory for a replacement. Fast forward over one year...they don't even return calls. Very frustrating. We had a contractor visit the store just to get some information so we could pursue this matter on our own and the owner made him wait an hour and then would not even come out to see him. Not nice people there. Extremely dishonest.

Awesome place, if they don't have it they can definitely get it. Staff is super friendly and…read moreknowledgeable. A bit pricey but so is everyone

I found the owner to be very pretentious. Very dismissive too what my issue was, and unwilling to…read morethink beyond her opinions. She kept ranting about how great her decade old business was, and cared very little about my experience.

I needed a few towels monogrammed and I couldn't find anyplace to do it. I stumbled upon this place…read morein my search and was SO glad and fortunate I did. I needed the towels done within a week and the woman said they guarantee their work in a week- perfect! They were done in only 4 days and came out *beautiful* I didn't think they could come out so nicely. I loved them and the recipient of them loved them as well. Very reasonable prices, too. They do everything here like towels, totes, picture frames, blankets, pillows and even soap! Can't say enough about Bayberry Monograms. I'd highly recommend them to everyone looking to have anything personalized.

Incredible customer service and excellent products!! I cannot say enough for how great the team is…read morewith everything. I have ordered from them several times and the process is seamless. Also, my friends love the blankets I have ordered for their babies. Could not recommend them more!

This is the best quilt shop that I've visited. Nice assortment of quilting fabrics, everything you…read moreneed for quilting, machine embroidery, patterns, books, and advice galore. They also have a nice assortment of wool for rug braiding, rug braiding and rug hooking supplies. They also offer quilting, project specific classes, and sit and sew classes. I've taken a few project classes and the instructors are very patient and helpful. The students were super nice and friendly too. The regular students brought baked goods, and it was a pleasant afternoon of learning, eating, and laughs. I've purchases two sewing machines from this shop, one for home and one to take on vacations. They have the best selection and support. Visit, you won't be disappointed.

Nice shop, there were many beautiful, quality fabrics. She also had quite a few books and patterns…read more I'll go back and check it out again.

Well stocked beautiful place. They have everything and you get excellent customer service.read more

Have had nothing but positive experiences with this vendor. They have FANTASTIC "live displays"…read more(aka outdoor showroom) with multiple set ups showing the materials they sell so customers can easily visualize the end product. Patty Silvester is awesome. She has been impressively responsive throughout our shopping experiences. Sent a customer to pick out pavers... he walked out with an almost brand new outdoor kitchen!!! (Although, his wife's eyes looked like they could shoot lasers ha!) that is... until he told her he got EVERYTHING, the grill, mini fridge, cabinetry etc all for $4k!!! (When retail, was about $11k!!) The pavers were great too. And BYL even delivered them down the narrow south end alleyway between abutting brownstones which was rediculously stressful. I thought my jaw was going to fall off. We couldn't even get pick up trucks down there! They brought a forklift on the back of the delivery truck, zipped right down and dropped the pallet EXACTLY where we needed it!!!! Needless to say, very pleased with our experience. Now, had the 2 previous reviewers had more patience, maybe they wouldn't have spent $20-30k on materials but half that AND SCORED SOME! Oh well, their loss - Our gain! We have since gone on to work with BYL for 4 projects. We have gotten to know the team very well. They are responsive to email, pay attention to detail to make sure that nothing is overlooked and when it comes to renovations-- man, even the smallest detail overlooked can have consequences of EPIC proportions. THEY GET IT. THEY GENUINELY CARE FOR THE CUSTOMER AND MAINTAINING A POSITIVE RELATIONSHIP. Love these guys and until they give us a reason to not, will keep coming back.

On many occasions provided same day service. Reputable, great service and price. If they don't…read morestock it they will go out of their way to source it. Boston textile assisted our facility with cubical curtains and required tracks. Great service!!

Excellent service. Customers are not allowed inside because of the COVID 19 restrictions. The…read morestaff are more than accommodating. We explained what we were looking for and the salesperson made several trips inside to bring out different options. She gave good advice and spent as much time as we needed to assist our choice of a gift for our niece. This location is a bit difficult to find. Check their directions or your GPS. When you arrive there is a table with hand sanitizer and a bell to ring for service. If they don't come right out call their number. I can't wait to come back when it is safe to shop inside, until then we'll follow the protocol if we need art supplies.

Terrible customer service!!! I special order something only to come back two weeks later and the…read moreowner sold it to someone else. Then tells me he's going to re-order and call me when it's in. Never does. I only go in emergencies when I really need something and each time it's the same. They are out of what I need or he gives me some looooong story about why it's not in stock. Excuses, excuses. It would be a good store if they got GOOD help at the counter and kept products in stock and on time. Not to much to ask in this day and age.

I adore Maziply Toys…read more Every time we visit, the staff is wonderful. One staffer has the same name as my 7 year old daughter, Elise. Elise has gone above and beyond for my Elise - even helping guide her through the mirror maze when she was trying that on her own. I was slightly hesitant to not join my daughter in the maze, both because of her age and that she's Autistic. I'm really proud of her for enjoying the mirror maze without Mom by her side. I personally find the mirror maze a bit overwhelming visually - but 40 year old mom isn't the target market for that experience. Our routine is now ride the ride on animal vehicles, mirror maze, and a small toy before we leave. The ride on animals are great! $10 but my daughter gets bored before her time is up. Mirror maze is $7. They have you wear plastic gloves so that you won't leave fingerprints if you touch a mirror. There's also lazer tag, but we haven't tried that yet. What makes this store unique is the caring staff and curated toys available. It's large enough to have everything you need and a lot of options, but not be overwhelming. You can find a gift for any kid here, even just the young at heart. Even just window shopping is a delight - with a Lego T Rex and Kenex ferris wheel. Definitely worth shopping here over a big box chain. They have a free rewards program too, that gives you discounts based on your lifetime purchase value.

I am really impressed with this business and the owner! (And I'm a small business owner myself so…read moreit sometimes hard to impress me! Haha) The owner is honest and friendly and went above and beyond to help me! These are the kind of businesses I like to support!!! Great value, fast and friendly service!