I work for Woods Tax and Accounting in Dighton Mass. We have had a used machine we purchased one year ago due to a printer that died during high tax season. The one they replaced was not that good and kept jamming and not working well until the end of April. Yesterday that machine died again and we could not get quick service. I made one call to Copitex and the owner Michael Kates called me!!! I told him our problem and he promised me the printer of my choice delivered by 8:30 am the next morning. Vlad was his man and we hooked up yesterday by phone and met up this morning and the printer was there, and ready to print before the boss got here. Everything worked perfectly. So professional!! The other company was never this helpful or professional. Thank you, Mike and Val, for coming to our aide. Could not have asked for anything better. Lianne Bruce read more

Outstanding people. Quick and on time responses to requests for service or parts including toner and staples for our machines. Jennifer is professional and does an excellent job running the show from her Stoughton office and has Tony and Rich organized and at your service when ever we need something! I'm a 50+ year old Paralegal and Office Manager to 8 attorneys; this is far from my first job and there is not one other company equivalent and that compares to the outstanding job this crew puts out! Highly recommending and "as good as it gets" deserves a better title for Jen, Rich and Tony! Thank you! ;) read more

We are a long time customer of Copitex. In every experience with them I feel like I am being taken care of as if I am the only customer. Copitex is above and beyond with customer service all around. When we need something, we always need something NOW. Jenn is always there in the clutch with getting me supplies or a tech immediately. Not only does she get the job done, she does it with a smile! The techs are personable, work fast and have been able to get us back up and running asap. A company I trust and would definitely recommend. read more

I was looking for some new copiers for my office & I googled copier sales & called Copitex. I S/W a really nice lady that helped me get in touch with someone in sales. I couldn't believe he was in sales at first cause he was telling me that I didn't need to spend as much as I was thinking. What salesman does that? I ended up purchasing 2 units & paid a lot less then what I thought I had to & I couldn't love my copiers more!! I would & have DEFINITELY recommend them to others. :) read more

We have been a customer of Copitex for many years. They have always been extremely responsive when I have had to call for any repair work. Withing 24 hours, they have arrived and fixed any issues we have had. Their technicians are knowledgeable, friendly, and very easy to work with. We just recently signed a new lease contract with them and upgraded our copier machine. We couldn't be happier with their service, and look forward to a long business relationship with them. read more

Our company has been working with Copitex for 6+ years and we have been very happy with their products and professionalism. We have both purchased and leased machines from Copitex and the representatives are always more than willing to recommend products that fit our unique needs. They ship our toner our the same day we order it and we never have to wait longer than 24 hours for repairs which is great. Couldn't recommend Copitex enough for any size business. read more

Joel F. I purchased a refurbished copier/ printer about 5 years ago and it has been been very reliable. I have saved a lot of money in toner as compared to the smaller machine I used to have. Michael and Jen have been very responsive when I have contacted them. When I purchased a new computer and the printer had be reprogrammed, Michael was able to do it over the phone. I would recommend the company highly. read more

If I could give more stars, I would! I swear when it comes to copier machines, I didn't realize how many different options etc there are. Everyone I worked with was spot on & if they weren't 100% sure of something then they made sure to get the correct answer before telling me. I loved that! I refer everyone to Copitex! read more

I needed to rent a copier at the last minute for a trade show in Boston. I filled out a form on their website and the owner, Michael called me in minutes. They had a machine at the Convention Center delivered the next day and really saved me. I will definitely use again next year and recommend to my colleagues. read more

I have been purchasing refurbished machines from Copitex for years. Michael is excellent to work with. His pricing is very reasonable and his service is top notch. Whenever we have a machine that stops working he has a technician at our office within a few hours. I would recommend this company to anyone! read more

We leased a used Konica MFP for our office. The service was great and the rep (Vinny) was very understanding and knowledgeable. We are loving our machine and transaction was very smooth. We recommend this company to everyone who is looking to purchase or rent a best copier at affordable price. read more

Michael and Jenn are the definition of customer service -- the old school definition. I work for a non-profit and Michael not only made it easy, but he also helped in ways he really didn't need to. Good company, good values, good service. read more

Have been working with Copitex for almost 8 years. They service 20+ machines for us and always offer a fair price when we upgrade or add more machines. I would recommend this company to anyone! read more

Copitex Business Machines has always been my go-to for all business machine needs. Whether repair or shopping it has also been an easy going experience. Highly recommended. read more