Grooming prices have gone up and apparently if your dog is too excited they charge a $20 fee…read more Grooming has always been mediocre and now the prices are crazy. $118 for a haircut, smh

Two stars for overall price of boarding compared to other boarding doggie daycares, other than…read morerates, Bruno's is zero stars. We called and made arrangements to board our two dogs at Bruno's for 3 days. I emailed them a copy of our dogs' vaccination records TWO days prior to drop off and instructed them to call me if there were any issues with the records. I received an email back that day, letting me know the records were received and we were good to go. We arrived at Bruno's at 9:45 and we allotted 20 minutes in our schedule for check in. Considering Bruno's already had our dogs vaccination records and initial paperwork on file, we felt 20 minutes was more than adequate. 1st- the place reeked of dog urine. Yes, it's a boarding/daycare facility but we've been to several other places that did not smell. 2nd- the individual doing the intake, could not find our paperwork. She spent 15 minutes fooling around on the computer and had to call "someone" to track them down. Low and behold, our records and had been printed out on Monday which did us ABSOLUTELY NO GOOD. Turns out Bruno's misplaced one dogs proof of rabies and the others proof of DA2pp. Luckily I had the rabies saved to my phone but we were not as fortunate with the DA2PP. At this point, 30 minutes have passed, we are behind schedule. Our vet is closed on Wednesday so no chance of calling to confirm vaccinations at which point we are told to go next door and get the dog re-vaccinated (or we could pay extra to board said dog as 'non-social' since he was UTD on shots). We go next door to the vet and lo and behold, there are no vets or techs on site to administer vaccinations. Back to Bruno's we go, 40 minutes behind schedule where the person at reception says, "sorry yeah, the vet just called and said they're closed". Sorry? Luckily my husband found a vet 10 minutes away who WAS open. 11:15 rolls around and we are finally able to check our dogs in to Bruno's. The entire point of emailing our dogs vet records was to identify a problem to AVOID a situation just like this. Not one person called to say "hey, one dog shows and expired DA2PP"? As a result of the Bruno's fiasco, we hit lunch traffic in San Antonio and were late for a doctors appointment. Guess what happens when you're late for a dr Appointment? They fit you in where they can which meant 3:00 pm. We picked up our dogs a day early and again, the place reeks of dog urine. Camp Bowwow, Lucy's in SA... they don't smell. No apology from the Bruno's and the staff provided ZERO feedback on how our dogs did. Again, not typical of other boarding facilities. Apparently the manager (or someone) gave us 10% off our boarding bill but we had to figure that out on our own after we looked at the receipt. 10% = $11.00. Sorry but my time was worth WAY more than $10.00. Bottom line, look into other places to board your dog. If you MUST board at their Bruno's, don't bother emailing your dogs vaccination records. Just bring it ALL in and give yourself an hour for check in. Don't expect any feedback on how your dog did or to be treated like your dog (aka business) matters.

I found myself in a bit of a pickle this past Friday when I realized I was going to be unable to…read moremake it home to walk and feed my pup that evening. So, I resorted to my trusty online review companion and found Miss Lizzie with Shaggy Wags! I realize that it was very last minute, but of all the other places I tried, Lizzie was the only one that returned my phone call. She was very sweet and happy to help! And thanked me for trusting her with my pup... but from her reviews, how could I not? All went well and she even sent me a pic of my pup on their walk! If ever I find myself in the same predicament or even just for fun, I will definitely call Lizzie!

Lizzie is absolutely fantastic! She takes my dog, Baxter, out for a walk every day while I'm at…read morework. Nothing brightens by day more then when I'm stuck sitting in my cubicle and I receive a text photo from Lizzie of what Baxter is up to for the day! She often brings over her dog and other dogs that she is puppy sitting, so Bax even gets play time and socialization in. Can't say enough good things about her- PLUS Bax LOVED the homemade peanut butter treats she brought from him. Prices are reasonable, service is great and she is very responsive. I would highly recommend her to everyone! Thanks Lizzie!

This was my first time boarding Bobcat. I toured the cat condos and loved the little shelves and…read morewindow they offered! Bobcat is extremely scared of dogs and I really appreciated that the cat condos are in a separate area so he doesn't get scared. The staff were amazing and very friendly. I received a few cute update pictures and texts about Bobcat while I was out of town which I loved! Bobcat came home happy and there was no change in his normal behavior. I'm glad I found a place that I can trust with Bobcat. Space is clean, friendly staff, and lots of updates are given. 10/10

Lady. Your facility is filthy and discriminatory. Your patronizing staff are incompetent and…read moreantisemitic. On numerous occasions (despite labelling her food) you did not refrigerate it and allowed it to spoil. My dog (despite having updated shots) contracted kennel cough, requiring emergency vet services. Your place is hardly a spa. Despite requesting she not be sprayed, you continually applied cologne after her baths. You're like the McDonalds of dog kennels. I'm 45 years old, lady. Never give advice-- particularly when you're the one who needs it. Perhaps you look into getting help with your own socializing skills.