Extremely satisfied with my boot repair by BZ's! Very friendly cobbler who provided me a…read moreprofessional service, including nicely polished finish along with quality leather soles. Highly recommend.

This gentleman is the real deal and is a true craftsman. Took him my very worn out cowboy boots and…read morehe fixed them in less than 24 hours and I am very pleased with the results. Very reasonable price. Only takes cash, no credit or debit. See photos for before and after.

The Red Wing store in Waco was so helpful and responsive. They helped me make a decision to send my…read moreDad's 20 year old work boots off for new soles. (Dad passed approx 4 yrs ago) When boots came back I was very impressed with the job. Please see pictures of before and after. When the boots returned I cleaned them, added leather conditioner, and a small amount of brown polish. They look almost new now.

Customer service is very bad. I've been in this shop three times in the 2 years I've lived here and…read moreall three times the guy was rude and unprofessional, not helpful at all. I've worn red wing boots for 25 years and this is the only store that sucks so bad, I will never go back to this store.

I sent three pairs of high end designer shoes to have the straps adjusted to increase the length. I…read morenot only expected my shoes to be handled with care, but they came back like new. Perfected altered just like on the day of purchase. I highly recommend Frank who is highly skilled that only comes with experience. I want to say thank you very much. I am very happy. Thank you.

Omg I'm so happy I found them! They literally made my day. After going to several shoe hospitals…read morethat couldn't do same day service this one is doing as I wait I'm leaving on a trip tonight and I really had no time to wait so I'm overjoyed

Very polite and gave good advice on how to shine Corps of Cadet Senior boots and offered…read moresuggestions without trying to upsell items that wouldn't help. The cream was at a very good price and is high quality- I've been shining my boots with them and I can see the difference between cheap polish on my low quarters and the polish I got here.

Dropped two pairs of boots off one calf skin and one caiman as well as a pair of dress shoes. He…read moredid a awesome job cleaning and getting all my shoes looking better than brand new. Also did a small stitch one one of the boots and when I picked them up I couldn't hardly find where he stitched. It was seamless work. Can't recommend this place enough very good at what they do!!! Great value as well!

I took in my Frye gladiator sandals and they came back re-soled and beautiful. Work was as-quoted…read morefor timeframe and price.

Mom's 35+ year boots (hand-me-downs) needed new heels and I got them back quickly, with great heels…read moreand a new shine! I will be back and have already recommended to friends; great value.

Didn't end up being in town long enough to get my boots re-soled but Jimmy and the place were…read moregreat, love seeing traditional cobblers working their craft and wish more places like this were still around. Buy quality, fix quality and give folks like Jimmy your business.

Location is closed even though it says it's open on yelp and Google Maps. Called owner and while he…read morewas sweet, was incompetent.

Check hours before you go! You'll pay with cash or check…read more Generations of cobblers in his family preceded David Abraham in the shoe repair business here in Austin. In 1981, David borrowed $1,000 and put out a shingle of his own when he bought the shop from his uncle... years before the Austin Shoe Hospital even opened. At one point his shop on Congress and 5th was over 3,000 sq ft. And he had a second shop, too. He's since sold both shops and most of his equipment but he still repairs shoes (especially boots!) for a few hours each week. This man represents the old Austin that I loved so much. Kind, hard working and fair. And he does beautiful work.

When I dropped my shoes off for the first time, I appreciated the time taken to explain to me what…read morecould be fixed and what couldn't. The turnaround time I was given was very reasonable. The final product is okay. Definitely worth the value. I rated them average because of how they do business. When the shoes are ready, they don't call to let you know. Their policy is also for customers to call to schedule an appointment to pick up shoes. Because of my busy schedule, when I did have time to call, I had a very short window of time to pick them up because of my schedule. I was expecting them to say, "Yes, they are ready." And I would have been there in 10 minutes. Rather, I was on the phone for 15 minutes, while they tried to figure out whether my shoes were ready. They had no idea how many shoes I had taken or what colors -- I was expected to tell them "because they are on different shelves." By the time that they confirmed that I could pick up my shoes, my free time was over. Since then, I was called by the owner who seemed frustrated that I had taken so long. This is now three months from when I dropped them off. He demanded I pick them up this week. When I did arrive, I was asked the same questions: how many shoes? what kind of shoes? This time, his young daughter had to make a remark about how long my shoes had been in the back, while her father stood within ear range. I don't need to be shamed. How about getting a better organizational system? It could be as easy as index cards--where the number, color, and location of shelves where shoes can be located. It doesn't have to be computerized -- although that would be nice. When there aren't customers in the store, how about calling customers to tell them shoes are ready and when they can come in?

Called this morning and found he is closed Wednesday but was in the shop. Had a belt that needed…read moremore holes bc I have lost weight. He told me to bring it over and fixed it while I waited Great service! And now my pants aren't falling off....

Expert shoe and handbag repair. Family owned since 1960…read more Located in beautiful Highland Park Village -Fine gifts shop -Friendly personnel -Fast turn-around time Address: 62 Highland Park Village Highland Park, TX 75205 Ph 214-521-1070 Hours: M-F 10:00 am to 6:00 pm Sat 10:00 am to 4:00 pm Highly recommended!

I cant say enough good about the Quality of their work as well as how customer friendly they are…read more If I could give them a 10 plus I would. when they returned our chairs I was completely happy with how they turned out. Workmanship is outstanding and seams are better than what they were new. I will recommend I&A to everyone, if you want quality work at a reasonable price, then call I&A. Their work is outstanding, and their customer service is the best!