Had high hopes after meeting with 4 different Wade people regarding their specific areas of responsibility (landcaping, irrigation, lawn service, repair of sinkhole). I was assured that each segment of Wade Landscaping was unique. People who cut the lawn aren't the people who do the weeding. Landscapers don't do tree work, etc. That turned out not to be the case. After months of a delay in getting started they did come in to complete work on a sinkhole and shed level reset. Guys who did the work were polite, hard working, and did a good job. And contrary to what I was told did some mimimal tree trimming called for under a different quote/workorder. A second proposal to have tree and landscape bushes trimed has yet to be completed. Contract in November. It's now April. When I called to complain I got an email from the manager telling me that he was unaware it hadn't been completed. I expressed my dis-satisfaction in poor communication and followup. Asked that he contact me to discuss the situation and the future relationship between us. No response. Sometimes there is nothing backing up a good first impression. read more

Don't use these guys today they came to my condo and trashed the place. All the mulch was on my porch on windowsills and all over the grass and walkway. And the front lawn is all ripped up some parts he didn't even mow. Plus him and all the rest of them put there cigarette butts on the lawn it's so disgusting. And we pay a lot of money for this a they just trash the place. They came to clean it up thank god but still they should be more careful they only came because we told them what had happened. But this is just ridiculous and they do it every time this is the only time they came to fix it. The guy that came to fix it did a ok job than those other dubs but all he did was blow the dust,mulch,leaves and pollen in the woods. read more

they have always done a fantastic job for me on all of my projects and properties. I would highly recommend them for all construction and maintenance needs read more

Do not use these guys. They installed irrigation in our yard. We discovered after having water issues in our yard that they cut our sump pump discharge pipe so they could lay their irrigation lines. Who does that? After digging up my yard and spending hundreds on getting a new pipe line he has yet to return my call for an explanation. Definitely look elsewhere if you want quality work. read more

We needed some serious cutting back on several bushes around the house. Bushes that were 5 or 6 feet just a few years ago had grown to 12-15 feet, and were beyond what we could handle. We made the call to Wade, got a fair estimate, and set up to have them come do the work. Wade sent in Derek and Heath, who worked hard in the heat and humidity, and have re-tamed our bushes around the house. They advised us on care of the bushes for the future, and gave us ideas on smaller more manageable plantings for near the house. They cleaned everything up and were extremely professional. They've earned a five star review , and us as new customers. read more

In May of 2020 I contacted Wade Landscaping for a significant overhaul of my landscaping, to replace my front walkway, build out a patio and build stone wall. Ian was in charge of the project and was very attentive, making suggestions about what plants and trees would work best and where, the color scheme, etc. I spent about $17,000 for all of the work, in addition to some other small projects. It wasn't until after this large project was done that I started to experience communication difficulties with Ian. A few weeks after the walkway was finished I noticed significant discoloring of the pavers. I asked him about sealing and was told that the pollen from my birch trees discolored the walkway and it was just nasty stuff that is what it is. There was no follow up for sealing. He and I had also discussed additional work and projects I wanted for my landscape. I wasn't receiving email responses, or responses to the texts I'd sent. By October I sent an email to Ian stating that I'd never been professionally "ghosted" before. It was only then he responded. Since the Spring of 2021 I've mainly used Wade for Spring and Fall cleanups and some seeding, as well as small projects. I was quoted for and scheduled a full back and front yard irrigation installation in 2021 for about $3,000 plus the cost of the plumbing. When the electrical line to my lamppost was accidentally severed, Scott and the GM, Brian, were right there to fix it. It was at this time I mentioned to Brian that two Appalachian Red trees that were planted in my side yard the previous year appeared to have not lived through the winter. Brian used a knife to cut a piece of the tree and confirmed that one was dead and the other was close to death. At this time I said I'd watered the trees and all of the other plants and trees that had been installed the previous year. I wanted to discuss the possibility of having the trees replaced. I was told it was not a good time to replace the trees because of drought conditions that had been in effect for 3 years. He said Wade in general had customers sign an agreement that if they wanted any plants or trees installed that Wade would not be held responsible if they did not survive. I never signed such an agreement. It was at this time I agreed to pick up the discussion regarding the trees the next year (2022), with the advice from Wade that we'll see what happens. In the meantime the irrigation was successfully installed and I continued my relationship with Wade. In 2022 I attempted to revisit the conversation regarding the two dead trees in the yard. I called Wade and left a message for Ian, but he never contacted me. I'm aware he had conversations with another employee that he would not replace my trees, and that I would need to pay full price to have the dead ones removed and new ones replanted. Ian made these assumptions without ever speaking to me. I called the office again and left a message for Brian, the GM. My goal was to negotiate a deal that would allow me to get the dead trees replaced, thinking that by spending about $27,000 with Wade in the course of 2 years would allow me some leeway and consideration of cost. Unfortunately, I did not receive a call back from Brian either. I am aware however that Brian had a discussion with another employee about NOT replacing my trees, just as Ian had done. Their comments: when we planted them they were alive, what does she expect? She probably didn't water them or take care of them. At this point it is not about the trees, or the cost of the trees, it is about the deplorable and unacceptable lack of customer service I have experienced from both Brian and Ian at Wade. I find it inconceivable that two people in management with a company would discuss an issue behind a customer's back without ever picking up the phone to speak with her, especially when a relationship could continue for years. I understand that my patronage alone is not of significance to Wade, however there is no situation in which a customer, ANY customer, should be treated with the lack of respect and simple courtesy of returning a phone call and hearing them out on an issue with a service. Future buyers beware of Wade Landscaping. The labor staff is wonderful, but once Wade has your money you will become an afterthought, not even important enough to be contacted, and subsequently to be talked about behind your back. I hope the owners of this company read this review and see that the people they put their trust in are in fact unprofessional and quite frankly rude. I would rather pay another company more money with better customer service. It is not difficult to return a phone call, and it is expected and necessary to do so for any business. Spend you money elsewhere. read more

Wade Landscaping cleared out 30 feet of old, leggy yew bushes and a tangle of Japanese Barberry around my house. They also planted new flowering shrubs to replace them, and aerated and reseeded my lawn. I am very happy with the results and the reasonable cost. Their crew worked hard and cleaned as they went. Highly recommend this company for landscaping services! read more