1. Wadell Chad A MD

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    Mission Viejo, CA

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    Wadell Chad A MD

    5.0 (1 review)

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    15 years ago

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    South Coast Family Medical Center - Entrance.

    South Coast Family Medical Center

    4.4(178 reviews)
    1.1 mi

    We originally chose this office because of the great reviews, but unfortunately, our experience has…read morebeen nothing but frustrating. We have been dealing with this issue since June. My partner was supposed to be referred to another office, but we have been going back and forth for MONTHS because the referral either wasn't sent correctly or wasn't sent at all. We were repeatedly told to wait a week, only to find out the other office still hadn't received what they needed.This should not take months to resolve. To make matters worse, my partner has dealt with Lily throughout this process, and she has been extremely rude and dismissive every time he has spoken with her. I have personally heard the way she speaks to him, and it is incredibly unprofessional. We called again today, and thankfully, whoever answered the phone was the ONLY person throughout this entire experience who deserves 5 stars.She was kind, helpful, and actually gave us all the information we needed so we could figure it out ourselves. After months of being given the runaround, it's ridiculous that we ultimately had to take matters into our own hands. At least someone finally took the time to actually help us. UPDATE: Dr. Lauren Davis personally reached and apologized, she had no clue this was going on. Thank you for the accountability and the apology. We are very relieved to finally be moving forward. Thank Dr.Lauren for taking the time to call us and look into the issue we greatly appreciate it!:)

    Been coming to this place for check up and urgent care. They are open all week and the doctors and…read morenurses are great to work with. Online check-in helps saving time from having to wait in the waiting room.

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    South Coast Family Medical Center - State-of-the-art x-ray machine

    State-of-the-art x-ray machine

    South Coast Family Medical Center - Looking down the hallway

    Looking down the hallway

    South Coast Family Medical Center - The kid room

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    The kid room

    J. Mark Galbraith, MD, ABFM - Dr. J. Mark Galbraith, MD, ABFM

    J. Mark Galbraith, MD, ABFM

    3.8(35 reviews)
    0.1 mi

    Mark is awesome and I have been seeing him for over 10+ years now. He always take his time with…read morelistening to me and I never feel rushed in the office. Chantelle and the rest of the staff always work hard to fit me in and get any outside services booked timely. I am part of Dr. Galbraith MVDIO program so it gets better from here!

    I signed up for MDVIP with Dr. Galbraith because I was looking for the kind of attentive and…read morepersonalized care that concierge medicine is supposed to provide. Initially, I was very happy with the experience, but unfortunately that changed dramatically. Before becoming his patient, I had previously been prescribed opioids by another physician and developed a physical dependency. I had successfully tapered off of them with the help of another doctor. I was completely transparent with Dr. Galbraith about this history. After evaluating me for ongoing pain, Dr. Galbraith prescribed opioids again. I specifically told him that because of my previous dependency, I did not want to be on them long term. However, I was comfortable using them temporarily while we figured out the cause of my pain, particularly because I had been instructed by a treating physician not to take NSAIDs following stomach surgery. Dr. Galbraith referred me for an X-ray and to a chiropractor. I made the appointments, but both were about an hour and a half away from me. As a busy mother of three, things would pop up and I had to reschedule them a couple of times , needing a refill of my prescription in the meantime. Then I unexpectedly experienced a severe depressive episode and needed to enter a residential mental health treatment program. On my way there, I contacted Dr. Galbraith's office because I didn't know whether I would be allowed to leave the residential program for my upcoming appointments, which I ultimately had to cancel. I explained the entire situation. Chantelle called me back and told me that I was abusing the medication and that there were other options besides controlled medication, including NSAIDs. I explained again that NSAIDs cause significant stomach problems for me and that I had been advised by another treating physician not to take them. She told me that I should be fine to take them, which seemed extremely inappropriate, as she is not a doctor. I felt completely dismissed. What was even more upsetting was being told by Chantelle that she was "on my side" because, according to her, Dr. Galbraith wanted to release me from his practice. I was never able to speak directly with Dr. Galbraith to confirm this or discuss what was happening. I want to be very clear: my complaint is not that a physician should be required to continue prescribing opioids indefinitely. My concern is how this situation was handled. Dr. Galbraith knew about my previous physical dependency before prescribing opioids to me again. I had specifically told him I did not want to become dependent on them long term. I had gotten one refill from him when he apparently decided that he would no longer be prescribing them to me. I would have expected a conversation and a medically appropriate plan for discontinuing them; not an abrupt cutoff communicated through a staff member while I was entering residential treatment for severe depression. The result was that I was left with severe pain and no medication after my body had again become physically dependent on it, rather than being given a tapering plan or an opportunity to speak directly with the physician who prescribed it. Instead, they sent in an NSAID, knowing full well that I cannot take those. The entire interaction felt accusatory, dismissive, and profoundly lacking in compassion at an extremely vulnerable time in my life. That was particularly disappointing considering I was paying a substantial additional fee for MDVIP specifically because I wanted more accessible, personalized, and coordinated care. I understand that controlled medications require caution and that physicians have every right to reconsider whether they are appropriate. What I don't understand is prescribing them to a patient after being fully informed of a previous dependency, and then handling concerns in this manner rather than communicating directly with the patient and developing a safe transition plan. Unfortunately, this experience changed my opinion of the practice, so much so, that I felt it necessary to write this to warn others.

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    J. Mark Galbraith, MD, ABFM - MDVIP

    MDVIP

    J. Mark Galbraith, MD, ABFM - MDVIP

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    MDVIP

    Mission Heritage Medical Group - here's proof of the copay for the appointment. December 31st, 2025.

    Mission Heritage Medical Group

    3.1(58 reviews)
    2.4 mi

    The other day I was looking for a same day urgent care for a swollen gland and was surprised to see…read morethere was one right down the street from me that was within my medical group. Sadly they will not have same day no appt care after April 20,2026. Service was good and the doctor I saw was very attentive. I'm

    I hadn't seen a doctor for myself since my son was born -- he's now 5 years old -- so I was a bit…read morenervous finding a new primary care doctor. I know some people may hesitate because Dr. Shin is newer, but my experience with him was absolutely excellent. Before my first visit, Dr. Shin had already reviewed my medical history, which saved a lot of time and showed how thorough and caring he is. I came in for a physical and full blood work, and as soon as I checked in, Dr. Shin personally came to the lobby to ask about my concerns and what I wanted done. By the time I was in the exam room, everything was ready -- very organized and efficient! During the appointment, he listened carefully and offered thoughtful solutions before even mentioning medication. I really appreciated that he focuses on the root cause of issues, not just symptoms -- a true example of great osteopathic care. My lab results were ready within a few days on MyChart, with detailed comments from him explaining everything. Dr. Shin is an outstanding, compassionate, and knowledgeable physician. If you're looking for a caring primary care doctor who truly takes the time to listen and help, I highly recommend him!

    Photos
    Mission Heritage Medical Group
    Mission Heritage Medical Group - Clean and newly remodeled

    Clean and newly remodeled

    Mission Heritage Medical Group - Reception area.

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    Reception area.

    Stephen L Tocci, MD

    Stephen L Tocci, MD

    4.3(53 reviews)
    0.5 mi

    ​I am writing this to encourage anyone considering surgery here to strongly consider getting a…read moresecond opinion, as my experience felt more like a sales pitch than a thorough clinical evaluation. ​Clinical Findings: During my initial visit, the Physician Assistant indicated that my symptoms were very likely hamstring-related and that a meniscal cause was very unlikely. Notably, my meniscal tests during the physical exam were negative. ​However, during the follow-up, the surgeon focused completely on a horizontal meniscal tear identified on the MRI--a finding that is usually degenerative and often incidental or asymptomatic in nature. ​Omitted Information: Other relevant MRI findings were not disclosed. After requesting a copy of the MRI report myself, I learned there was also a semimembranosus (hamstring) tendon tear. This issue is not treated surgically, and it aligned perfectly with the PA's initial clinical assessment. ​This lack of disclosure regarding alternative explanations left me feeling that the focus was more on scheduling a procedure than on fully exploring the correct diagnosis. I would strongly encourage others to review their imaging reports personally and obtain a second opinion before proceeding with surgery here

    The Best Foot Doctor…read more Knowledgeable About Bunion Excellent job what he did to my Bunion

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    Stephen L Tocci, MD
    Stephen L Tocci, MD - Dr. Tochi figured out the issue with my foot whereas another Podatrist kept injecting foot with cortisone.

    Dr. Tochi figured out the issue with my foot whereas another Podatrist kept injecting foot with cortisone.

    Stephen L Tocci, MD

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    Wadell Chad A MD - physicians - Updated September 2026

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