We dropped off our ezgo and were given a 1 to 1.5 week estimate for repairs, as they had just…read morereceived 5 carts for repair the previous day. We are sitting at 8-9 weeks now with a $200 deposit given and still have no ETA on when we will get our ezgo back. The communication is beyond poor, no one answers the phone or returns your calls. I would suggest taking your cart to anywhere else before giving these people your money and time.

This shop may be competent to change a tire or to install a rear view mirror but that is their…read morelimitation. There is not enough room here for me to chronicle the events following my request to change the batteries. If it were not for the expense, time, and trouble of this story, it could be rather humorous in a "Three Stooges" sort of way. I have spent over $1500 and the cart still won't take a charge despite my paying for a new charger. Bottom line is that Independent Custom Carts is an incompetent business that should be avoided. My course of action is now small claims court and the agony of that.

Excellent Service. Helped my Husband with batteries for a golf-cart he was fixing up and selling.read more

Very nice people. Educational. They gave me tips on things to try before they tried to sell me…read moresomething. And the customer service is outstanding. I ordered parts for my golf cart and they arrive sooner than they told me they would be there any order was correct.

Idk where else you can get your golf cart serviced, but I have found no reason to try. Jeff and…read moreCurtis are great to work with and I feel confident with their service.

Patronize Power Sports International in Davison, MI at your own risk. We had an unbelievably bad…read moreexperience there thanks to "Sam". This was quite possibly one of the WORST experiences we have endured over many decades of attempting to purchase powersport vehicles. "Sam" was very rude, condescending and disrespectful to say the least. So much so that my wife - one of the most easy-going persons you will ever meet - told him so and walked out of the showroom. "Sam" literally told me, "I don't really care if you buy from me or not. Buy from someone else." He said also stated, "I knew you were going to be a problem as soon as you tried to negotiate with me." Excuse me? Do you really expect potential customers to spend five figures on a recreational vehicle without even attempting to bargain? Just pay the asking price, eh? That's absurd. What is truly dumbfounding about our experience is that I began my conversation with "Sam" by telling him we were there not just to buy a cart, but to build a relationship like I had done with my local Ford/Lincoln dealership, from whom we have purchased 14 new vehicles from in the past ~20 years -- same salesman for nearly all of them, until he retired recently. We drove the 1+ hour back home, astounded at our time at PSI 42. Less than 24 hours later, we did exactly as "Sam" had suggested: We purchased an $11K rec EVolution D5 Maverick 4 Plus golf cart from another dealer. The staff and ownership at that dealership could give "Sam" a remedial lesson on how to provide a gracious and appropriate level of customer service. As long as "Sam" is there, I would avoid this place at all costs. Caveat emptor. P.S. - "Sam" didn't want my business, so we purchased a 2025 EVolution D5 Maverick elsewhere.

Customer service was really good. Repair work was completed on time, add-on accessories were…read moreinstalled in a timely manner as well. Good bang for the bucks spent.

I would recommend golf carts plus to anyone needing repairs or looking for a golf cart. Worked with…read moreKim who was very friendly, professional and knowledgeable. You won't regret going there. Very honest people.

It was such a pleasure working with Golf Carts Plus. Our neighbors had recommended them when we…read moredecided to look for a used golf cart. We saw a cart there that we were really interested in. We not only left there buying a golf cart but we also left there learning so much. This husband and wife business was so accommodating and delivered on everything they promised to do. We would highly recommend this company.