Excellent Bank I…read morekeep doing business with this branch because the people here are so nice, so professional, and just always willing to go the extra mile. Special shout out to Morgan B. She's really amazing!

Great employees who are well trained and always willing to help clients make the best possible…read moredecisions (if help is ask for). The bank is always clean and neat. It is a real pleasure to do business with them. No complaints here and will continue to do business with them. I can not think of a better place to due business and I have a lot of time with the military and traveled to a lot of assignments during my career. I have never seen a business that I would trust more.

We've used FirstBank for several years and are completely happy with them. They provided two…read moremortgages and carry our LLC's checking account.

First Bank is First in #1 customer service! All the locations that you go to have the same Amazing…read morecustomer service! The locations are spread out through out the Wichita County area; Kell & McNiel, 9th & Lamar, Burkburnett and Iowa Park. With the four conveniently spaced out First Bank's; you have the convenience of banking at one either close to your work or where you live! Every time I go into a location, the employees there always say hi and greet me with a smile! I leave there feeling so much better if I have had a bad they. The FB employees know just want to say to make my day and I know that my money is handled by professionals.

CHASE banking scam - with an 850 credit score, Chase Bank decided to cut my credit limit in half…read morethe day after I paid off my home loan - which lowers my credit score, which allows them to raise the interest rate. To get the credit limit back - Chase requires a soft credit history hit - which lowers your credit score - which allows Chase to increase your interest rate. Easiest choice - I am closing all of my Chase accounts (credit, banking, etc.) and finding a credit card company that does not hurt my credit so they can charge more.

I have been a Chase customer for over 15 years in a different state. It was a small branch and the…read morestaff and I got to know each other over that time. Because of that positive experience, when I started relocating to Wichita Falls, I went to the Chase branch "in the tall building" to transfer my banking. I only have complements for the way I have been treated, the assistance I have been given, and the efficiency of the transactions. Even though it is a much larger branch than the one where I was, the personal service and assistance have been at the same high level.

Thieves! This bank is money hungry for every penny. If you have the app, they will charge you $6 a…read moremonth. If you want a paper statement, a charge of $3, If you want to close the account, ohhhhh here it is.... Another Charge! A $6 charge for cashiers check, $25 for transfer. It's absurd. I've never seen anything like it, really. And, you must close the account via Online Chat... not by phone. I will never do business with this bank ever again. Run, customers, run far away from this bank.

the bank tellers and management at this location are great!! however, their hands are tied being…read moreable to help with issues due to the good for nothing policies for city national bank!! don't open an account with this bank!!! they keep a knife close by to stab any customer in the back of this family valued customer loyalty bank!!?? did i mention the policies are pathetic!! walk away before being robbed!!

I've been a customer here for several years. I've only been inside a timer to; wants to open…read moreaccounts and again for a legal signature on a document. I have, however, gone through the drive-through window for service many times and I've always had good experiences.