Made it clear that I wanted to meet the CPA and/or accountant. Set an appointment. Went in and met…read morewith the assistant. She told me, "they will not meet with you at all in the beginning." As a business owner of several entities, I need the right fit for an ongoing relationship. Someone that can meet with me monthly or at least quarterly and help in many facets. The you can meet with our assistant who knows nothing about taxes, payroll, bookkeeping or how to help sell you as the new CPA didn't work for me. It also says we are too busy for you and to complete your services.

Shelley and her staff are top notch! When I refer clients to her they always rave about how…read moreknowledgeable they are and educate them on ways to lower their tax liability. I highly recommend you have them prepare your tax return this spring. Then sit down with Shelley this summer and plan for the rest of the year. You will be glad you did.

Informal and professional at the same time. I highly value Mike's expertise and friendliness…read more Several years ago, when I needed to get my finances in order and to organize my business, I was referred to him by another professional associate and never looked back. My wife and I have come to depend on Mike for both our personal and professional tax advice and processing. We have, in turn, referred friends and family with the confidence that they will be well served as well.

NSO is by far the BEST CPA firm out there!…read more Nina and her team are fabulous!! All of the staff are so professional and everything is done electronically so it's super easy to get them all of your documents! I'm so thankful I found them back in 2016 when I started my own business! They are so knowledgeable and very helpful!! They are conveniently located in Fishers, but like I said, everything is done online though the client portal! 5 stars!!!

Services provided by Nina were overpriced & time consuming. Lost months working with these people…read more I sent RFQ in Oct 2020 for three years of tax business & my returns didn't get completed until mid April 2021. At this point I decided to take my business elsewhere because I needed the money urgently for family matters. I went to H&R block and they offered to beat her pricing, met with me in person the next day after having phone discussion, & got the same work completed Nina quoted me done in ONE DAY. Initially my communications explaining the details related to my tax situation were with Nina exclusively. Shortly after getting my commitment for business she became completely detached from the conversation, & handed me off to her assistant who seemed overworked & short in her communications. It was quite difficult having to re-explain the same details to the two of them who never seemed to be on the same page on matters pertaining to my tax situation. Nina's team never offered to meet in person & by the time they finally got everything completed I had moved onto someone else. After having not filed the taxes she sent me an invoice saying I was 60 days late on pmt, and then sent emails with threatening undertones of lawsuits to get paid for the low quality work & insulted my character.