I think this company is under new ownership. We used a company called A & H years ago and tt it…read morewas okay but nothing special. When we bought a new oven the company used A &H to install it and Chris who installed is very good. We used him again to install a cooktop. Prices are reasonable and service is excellent. You're probably have to leave a message as I think Chris is a one man shop but he is very good about returning calls.

From the owner: A&H Appliance has been operating in the Fraser Valley for over 50 years. We understand that…read morebuilding relationships with customers is the key to success with a small business. We pride ourselves with our respectful and friendly attitudes and the ability to repair and install almost every major appliance around the household, including washing machines, dryers, dishwashers, fridges, freezers, microwave ovens, and ranges/ovens, wall ovens, and cooktops.

I recently bought a matching washer N dryer set from JNB appliance at an unbeatable price. They not…read moreonly delivered my set as well as took my old set away. Then set up my new ones too. They gave me fantastic serve. Nice to know there is still a company out there that puts their customers first. And I would highly recommend them to anyone looking for new appliances. You won't be disappointed. Kathy Hartman.

From the owner: JNB Appliance Wholesale is a locally owned and operated appliance store in Chilliwack, British…read moreColumbia. We specialize in scratch & dent, refurbished and new appliance sales. Due to our discounted pricing inventory changes daily, so come by our showroom or contact us to see what we have in store. Our goal is to provide you with the same great product as the big box stores but at a fraction of the price.

I wholeheartedly recommend the caring team at GP furniture and appliance! The customer service is…read moresecond to none! When the owner found out I was having issues dealing with a brand new, never-before-used appliance (manufacturer wanted me to agree to a repair instead of replacement) he stepped in and replaced the appliance at no cost to me! The helpful delivery guys even brought me extra cookies just because they came to the house for delivery two times, the cookies are amazing too!

I have lived in many places in BC and bought furniture in pretty much every of those cities. To…read morethis day, I can say that Grand Pappy's has been the best store I've shopped at. The owners are local folks that truly care about community relationships. Owners and staff just know how to make you feel like you're important. Since my first visit, they've made me feel like I'm part of their "family"! I don't like being pressured by annoying sales people who try to sell you something just to sell something even if it's not what you're looking for. I tell you right now, that's not the case at Grand Pappy's. The knowledgeable, professional and friendly staff have listened to my needs and helped me find exactly what I was looking for without pressuring me. Like many people, I like getting a deal especially when you spend thousands of dollars. For that reason, i have a tendency to shop around, compare prices and quality, etc. Now knowing that I'm a very happy customer at Grand Pappy's, it should tell you that after doing my homework that's where I bought. This has been the best experience I've had so far and I can't see any reasons why I should shop elsewhere!! I should add that the delivery staff were fantastic. They were very professional, careful with the furniture as well as were cautious not to damage anything inside my place. Thanks to Brandy, Matt and the whole staff for making me feel special!!

I love this family-run business! We've been purchasing appliances from them for YEARS (and…read moregenerations!) and have had nothing but excellent service. Their selection is excellent, the customer service is BEYOND what you'll get anywhere else (seriously) and it feels so good to support a company like this. I recommend them to everyone I know.

Absolutely awful customer service. We chose to buy our appliances though this store thinking we…read morewould get good customer service. (being a locally owned business) We purchased 17 appliances for 3 homes with them in a six month period. We have had issues with one gas range since receiving it. Grand Pappy's sent a repair person to fix it 6 times in 7 months. The problem has still not been fixed. At what point will they replace the stove that is brand new and under warranty? They advised us to go directly to the manufacturer to replace the stove . The manufacturer told us to deal directly with the retailer we bought the appliance from. It has been over 3 months since the last time the repair man came and we are still waiting on a part they had to order. We have contacted Grand Pappy's several times to have this resolved with absolutely no success. It has now been nearly 10 months of them putting us off. After buying 17 appliances with them, we would have thought they would like to keep our business, but obviously they don't care at all about their customers. We will never purchase from them again.

It's a Home Depot, which means they have a wide selection of stuff you need, even if you don't know…read moreit. What I like about this Home Depot is its knowledge staff. On several different occasions while I was in trying to solve a plumbing issue, different staff offered and was able to help (although since I'm a guy, I never asked for help - cause I know it all). After a brief interchanged, it was obvious they knew what they were talking about, and even taught me a thing or two. I had been there so often over the course of a couple of days - they recognized me. Sad, I know. The other cool thing is, this Home Depot is on 1st Nation land, so those with a Canadian Status Card don't pay taxes. Every little thing helps ;-)

if Home Depot decides to change their appliance, ensure we would reconsider the star rating, but…read morebecause they have chosen square trade by All-Star insurance company of Canada neglectful they are in treating us for our misfortune and how they left us stranded during the holiday season they receive one star.

excellent customer service and selection. they helped me find the perfect fridge & stove for our…read morehome at a great price. Saw this appliance store on google and decided to go take a look, definitely was worth it. The staff is very knowledgeable and informative, also they are not pushy they really just want to help you and it shows. will definitely recommend Premium Appliance in Chilliwack

We heartily recommend Premium Appliances! We were well pleased with our purchase, plus their…read moreservice, delivery and installation when we bought our 25 cu ft KitchenAid refrigerator from Premium Appliances in Chilliwack. The store owner served us himself and his demeanor was personable, courteous, professional, and respectful. He and his assistant delivered the refrigerator as promised and were exceptionally careful when moving it through doorways. Because of Covid-19 precautions, they wore gloves and masks, and changed gloves to touch the interior of the fridge. They competently handled the installation and connected the waterline for the icemaker, and willingly relocated our original refrigerator to the basement for us. We were glad to support this relatively new, local, family-owned business, and encourage others to do likewise.

I found from first call to completion this place did a good job. Although the service is extremely…read moreslow when they are waiting for parts I'm not sure who's issue that is there's or the products they are ordering. I found the technician people very friendly (Ken) and happy to explain the products to us. He was on time on all visits. He found out some parts were on recall and got other services competed that were needed for the recall.

Totem cost me thousands in repairs. We called them to fix a faulty fan in our dishwasher....$400…read morebucks. The dishwasher had to be pulled out of the cabinet for repair. The very next day, the dishwasher was leaking. I insisted they come out to check it out immediately. I got a condescending and reluctant response. I was told the gasket was faulty and they ordered a new one. The very next day the dishwasher was leaking so bad (without being used) that water was running through the floor, into the walls of the room downstairs. A few thousand dollars later, Totems response..."not our fault". I neither appreciated the treatment I got, nor the misdiagnosis. still contemplating suing them!

to the tech department --…read more The chilliwack london drugs is the closest apple care service provider I booked an appointment through my phone app to get my phone screen fixed. I dropped my phone off - and they called my wife to say they couldnt fix my phone because the vibrate on my phone is broken, which makes it a replacement phone. They said it could take around 3 days or so - to send my phone out for a new one, which I couldn't do because I run a business and my phone is used for work. So I decided to schedule an appointment and take the day going to the Coquitlam apple store to get a replacement phone (same day). After being there for 5 minutes, and I explained what london drugs said - they looked at my phone and turned the vibrate setting from OFF to ON. There was nothing broken. So now, its not a replacement phone and its back to being a screen repair. And unless I wanted to stay in the mall for another 4 hours in Coquitlam, I needed to reschedule. So back to london drugs I went, where they let my phone sit for 2 days.. (i just picked it up / because i was sick of being sidelined, regardless of the inconvenience I was caused.). My screen is still broken. When they spoke with my wife, and she told them i needed the phone for work - their response was "yeah, everyone says that." Will drive to mission to have it fixed. Thanks guys! :)

We get our dog's seizure medicine from this pharmacy. The staff are amazing, helpful, and kind. I…read moreknow it's a little thing, but they even ask how our little pup is doing. That means a lot. Thank you so much : )

Called to book an appointment to diagnose issue with my washing machine. Was told that the next…read moreavailable appointment would be 3 days later, which I agreed to. After being explained the cost of the call out and that a tech would be calling me first thing in the morning the day of the appointment, and provided all my contact info, ie name, address, phone number, email address and method of payment, I was then told that my appointment was booked. On the day of the scheduled appointment, I didn't received a call first thing in the morning as promised. At 10:45 am I decided to call to find out what was going on. The same man who booked the appointment answered the phone and asked for my address to find out on the status of my appointment. He said he couldn't find me on the computer and schedule and couldn't provide an explanation. He asked when I had called to book the appointment so I not only told him when but that he had even asked and wrote down all my personal information. He still couldn't find my info and didn't even apologize and tried to make it right. I told him to cancel and that I'd call a more reliable repair business. To me, this is just a reflection of the kind of service I would likely be getting from that business. I can't recommend them at all and in all honesty I wouldn't take a chance if you are looking for a reliable small appliances repair business in the Chilliwack area.

My dishwasher was not working properly. I called Sardis Appliance Repair. Many years ago when the…read morebusiness was at 45934 Silver Avenue I bought parts from them and I was very happy with the service, so I thought I would call them in to fix my dishwasher. It now says that their office is in Chilliwack at 46598 Portage Street. On Tuesday I got a text message from the technician that he would be in later that day. When the technician got to my house I was working outdoors so my wife took him in to check out the dishwasher. He was there for 4.5 minutes. He told my wife that the dishwasher needed to be replaced as it would cost more to repair it. I found out after she had paid him that he did not test the dishwasher but asked her what was the problem. She told him that the dishes at the top weren't washing properly. From what my wife told him he decided that the motor was defective. I should have paid my wife as the technician never checked out it out and didn't test anything. When I got the charge it said that it came from One Click Appliance Repair in Vancouver. Obviously, Sardis Appliance is a front for a repair place in Vancouver. They charged me $140 for 4.5 minutes of nothing that's over $1800 an hour. If he had actually checked it out that would have been doable. The technician told my wife that he had another repair in Chilliwack. At this point, I don't even know if it is repairable or not as Sardis Appliance Repair can't be trusted.