I think this company is under new ownership. We used a company called A & H years ago and tt it…read morewas okay but nothing special. When we bought a new oven the company used A &H to install it and Chris who installed is very good. We used him again to install a cooktop. Prices are reasonable and service is excellent. You're probably have to leave a message as I think Chris is a one man shop but he is very good about returning calls.

From the owner: A&H Appliance has been operating in the Fraser Valley for over 50 years. We understand that…read morebuilding relationships with customers is the key to success with a small business. We pride ourselves with our respectful and friendly attitudes and the ability to repair and install almost every major appliance around the household, including washing machines, dryers, dishwashers, fridges, freezers, microwave ovens, and ranges/ovens, wall ovens, and cooktops.

I wholeheartedly recommend the caring team at GP furniture and appliance! The customer service is…read moresecond to none! When the owner found out I was having issues dealing with a brand new, never-before-used appliance (manufacturer wanted me to agree to a repair instead of replacement) he stepped in and replaced the appliance at no cost to me! The helpful delivery guys even brought me extra cookies just because they came to the house for delivery two times, the cookies are amazing too!

I have lived in many places in BC and bought furniture in pretty much every of those cities. To…read morethis day, I can say that Grand Pappy's has been the best store I've shopped at. The owners are local folks that truly care about community relationships. Owners and staff just know how to make you feel like you're important. Since my first visit, they've made me feel like I'm part of their "family"! I don't like being pressured by annoying sales people who try to sell you something just to sell something even if it's not what you're looking for. I tell you right now, that's not the case at Grand Pappy's. The knowledgeable, professional and friendly staff have listened to my needs and helped me find exactly what I was looking for without pressuring me. Like many people, I like getting a deal especially when you spend thousands of dollars. For that reason, i have a tendency to shop around, compare prices and quality, etc. Now knowing that I'm a very happy customer at Grand Pappy's, it should tell you that after doing my homework that's where I bought. This has been the best experience I've had so far and I can't see any reasons why I should shop elsewhere!! I should add that the delivery staff were fantastic. They were very professional, careful with the furniture as well as were cautious not to damage anything inside my place. Thanks to Brandy, Matt and the whole staff for making me feel special!!

The best appliance store in the Fraser Valley !....We buy all our new & used appliances & our…read morerepair parts from Wagner....plus we use their excellent service department as well.....A++++... Highly recommend !

ok so I am a supporter of local business's and take great pride in avoiding big box stores. In…read moreApril I attended upon Wagners Appliances in Chilliwack. I purchased a new stove, dishwasher, washer and dryer. I was told there was a back order on my items and would not get them until July. I understood that due to Covid this may occur. I advised them that was fine. I provided a hefty deposit and was told the balance would come off my visa after delivery. July 7, I received my appliances and was pleased with my choices. Jump ahead to September 1, where I receive a call from "Ray" , manager at Wagners Appliances. Ray sounded like a drill sergeant asking if I was Catherine and after responding he became very aggressive and said " you haven't paid your bill, you owe us money". I of course said that we didn't owe anything and further he could tone it down a bit. He then went on to say that I hadn't paid my full bill. It takes plenty for me to get this angry but I did. I said, "we had our delivery in July and you're calling me now, yelling at me, accusing me of something nefarious. This is your exceptional customer service you tout on your website? I paid this bill on my visa, you have my card number and authorization." Suddenly, Ray went quiet. I continued by saying " this is the first time I've heard from you, nobody has ever called us to see how everything was working. No calls to touch base with your clients after I expressed interest in a standing freezer. So ultimately it would appear that Ray had not processed the final portion of our invoice. I then spoke to the owner of WAGNER APPLIANCES, Mark, he could not have cared less. No apologies for the error. No apology for how I was treated. Just dead air. Very disappointed WAGNER APPLIANCES IN CHILLIWACK...

I love this family-run business! We've been purchasing appliances from them for YEARS (and…read moregenerations!) and have had nothing but excellent service. Their selection is excellent, the customer service is BEYOND what you'll get anywhere else (seriously) and it feels so good to support a company like this. I recommend them to everyone I know.

Absolutely awful customer service. We chose to buy our appliances though this store thinking we…read morewould get good customer service. (being a locally owned business) We purchased 17 appliances for 3 homes with them in a six month period. We have had issues with one gas range since receiving it. Grand Pappy's sent a repair person to fix it 6 times in 7 months. The problem has still not been fixed. At what point will they replace the stove that is brand new and under warranty? They advised us to go directly to the manufacturer to replace the stove . The manufacturer told us to deal directly with the retailer we bought the appliance from. It has been over 3 months since the last time the repair man came and we are still waiting on a part they had to order. We have contacted Grand Pappy's several times to have this resolved with absolutely no success. It has now been nearly 10 months of them putting us off. After buying 17 appliances with them, we would have thought they would like to keep our business, but obviously they don't care at all about their customers. We will never purchase from them again.

It's a Home Depot, which means they have a wide selection of stuff you need, even if you don't know…read moreit. What I like about this Home Depot is its knowledge staff. On several different occasions while I was in trying to solve a plumbing issue, different staff offered and was able to help (although since I'm a guy, I never asked for help - cause I know it all). After a brief interchanged, it was obvious they knew what they were talking about, and even taught me a thing or two. I had been there so often over the course of a couple of days - they recognized me. Sad, I know. The other cool thing is, this Home Depot is on 1st Nation land, so those with a Canadian Status Card don't pay taxes. Every little thing helps ;-)

if Home Depot decides to change their appliance, ensure we would reconsider the star rating, but…read morebecause they have chosen square trade by All-Star insurance company of Canada neglectful they are in treating us for our misfortune and how they left us stranded during the holiday season they receive one star.

excellent customer service and selection. they helped me find the perfect fridge & stove for our…read morehome at a great price. Saw this appliance store on google and decided to go take a look, definitely was worth it. The staff is very knowledgeable and informative, also they are not pushy they really just want to help you and it shows. will definitely recommend Premium Appliance in Chilliwack

Whatever small amount you save is not worth it! They tell you it will be delivered within 2-3…read moredays....weeks later it's still not here! Even the 2 hour window for delivery they give you - no one shows up in the allotted time. - still waiting! Save yourself the aggravation and shop anywhere else. Poor, poor, poor, service!

I found from first call to completion this place did a good job. Although the service is extremely…read moreslow when they are waiting for parts I'm not sure who's issue that is there's or the products they are ordering. I found the technician people very friendly (Ken) and happy to explain the products to us. He was on time on all visits. He found out some parts were on recall and got other services competed that were needed for the recall.

Totem cost me thousands in repairs. We called them to fix a faulty fan in our dishwasher....$400…read morebucks. The dishwasher had to be pulled out of the cabinet for repair. The very next day, the dishwasher was leaking. I insisted they come out to check it out immediately. I got a condescending and reluctant response. I was told the gasket was faulty and they ordered a new one. The very next day the dishwasher was leaking so bad (without being used) that water was running through the floor, into the walls of the room downstairs. A few thousand dollars later, Totems response..."not our fault". I neither appreciated the treatment I got, nor the misdiagnosis. still contemplating suing them!

to the tech department --…read more The chilliwack london drugs is the closest apple care service provider I booked an appointment through my phone app to get my phone screen fixed. I dropped my phone off - and they called my wife to say they couldnt fix my phone because the vibrate on my phone is broken, which makes it a replacement phone. They said it could take around 3 days or so - to send my phone out for a new one, which I couldn't do because I run a business and my phone is used for work. So I decided to schedule an appointment and take the day going to the Coquitlam apple store to get a replacement phone (same day). After being there for 5 minutes, and I explained what london drugs said - they looked at my phone and turned the vibrate setting from OFF to ON. There was nothing broken. So now, its not a replacement phone and its back to being a screen repair. And unless I wanted to stay in the mall for another 4 hours in Coquitlam, I needed to reschedule. So back to london drugs I went, where they let my phone sit for 2 days.. (i just picked it up / because i was sick of being sidelined, regardless of the inconvenience I was caused.). My screen is still broken. When they spoke with my wife, and she told them i needed the phone for work - their response was "yeah, everyone says that." Will drive to mission to have it fixed. Thanks guys! :)

We get our dog's seizure medicine from this pharmacy. The staff are amazing, helpful, and kind. I…read moreknow it's a little thing, but they even ask how our little pup is doing. That means a lot. Thank you so much : )

I love going to country garden. They always have lots of selection and staff is friendly and…read moreknowledgeable

This is my favourite garden store. The staff are amazing. You can bring in a leaf off of a plant…read moreand they can advise you about what the issue is. For example: the brown tips on the Azalea is environmental, likely wind burn and not a bug that I need to spray. The staff is knowledgeable, polite and professional. I always feel good about buying my plants and summer flowers there because I know that they are well taken care of and are not 'stressed' like they are at the box stores. The best part is that most of the time you can see Brian Minter there. I love listening to him on CBC. He too is very helpful and is more than willing to advise on plants, solutions for pest control or how and when to fertilize. It is wonderful to have such an amazing resource in our community. I think we are truly blessed. The little cafe there is also a great addition. Before shopping you can enjoy a sandwich, or just grab a coffee. This year I am going to be growing in raised bed gardens and have gotten all of my Fragro herbs at Minters. I am also seeding poppies on my property, and was able to find California, Oriental and a hybrid. So that is wonderful. Great selection of women's clothing, gifts, cut flower department, cafe, tropical plants, seasonal plants, herbs, vegetables, landscaping perennials, annuals, tools, pots, trees and so much more. Last summer the tomatoes that grew on my deck where 10 feet tall. I had asked one of the staff which ones to buy, and I grew 7 different varieties. The produced wonderfully, and it was cool to grow heirloom plants. I will post some photos of the plants from last summer. Thanks again Brian, you have a great hub for the community. Excellent plants and great customer service.