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    Wags N Whimsy

    5.0 (2 reviews)
    Closed 8:00 am - 3:00 pm
    Updated 2 months ago

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    2 months ago

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    Bowhaus - Boulder

    Bowhaus - Boulder

    (52 reviews)

    Facilities are clean, fun and controlled. Staff are…read morewelcoming, friendly and obviously love our dogs. Boarding prices are reasonable especially when considering the perks you get like a daily report card and photo. Highly recommend

    The staff are nice. But Kyle, the general manager is unprofessional and untrustworthy. My puppy got…read morehurt and of course, conveniently their cameras were not working at the time. My dog has a special need, and I stated that from the beginning. Kyle decided 30 days later shortly after she got hurt that they couldn't accommodate to her. Bowhaus did start an open claim with their insurance company. Kyle received the orthopedic vet exam report and he had the audacity to tell me there was nothing wrong with my dog per his own observation. It was very dismissive and he basically disregarded the exam/ x-rays that was performed by one of Colorados top vet orthopedic hospital. Kyle is not a vet or anything close to it he openly admits. I sent him a video of her limping then he stops emailing me or return my calls. Their insurance company is a joke. Out of nowhere the claim adjuster started raising her voice, cutting me off and then hung up on me. I called two different times requesting to speak to Kyle after speaking to the insurance agent. Even stating to his staff to give him a memo of the urgency of the reason of why he needs to call or I would report Bowhaus Boulder to CDA for PACFA violations of Duty of care. Of course, ultimately Kyle never got back to me.

    Wags N Whimsy - groomer - Updated May 2026

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