Pups and Pals is the best! I don't worry about my fur babies when I'm at work or away because I…read moreknow they are so well taken care of with Pups and Pals. They are incredibly reliable and loving. Our pups get so excited to see Pups and Pals when they come to pick them up!!! We won't plan a vacation unless we know Pups and Pals can take care of them. I recommend Pups and Pals to anyone who loves their pups!

Pups and Pals Pet Care is wonderful! They are trustworthy, loving and excellent with my dog. I can…read moreleave town without worrying about a thing. Love, love, love!

Great cat care! My kitties need human interaction and Lisa gave it to them!…read more She sent daily updates and litter was cleaned and disposed of outside in garbage can. House had no litter smell coming home after being gone a week! Will definitely use again! Thank you Lisa!!

We needed care for our 2 very spoiled cats fir a family trip. I scheduled 2 visits per day. You are…read moregiven the choice of early/ mid/ late morning, same for evening. We met with the care giver before the trip, and she met the cats. To me, this is important! The provider gives a detailed report after each service, including feeding, cleaning, and other details. We also received photos of the cats, which helped us feel confident that they were being well cared for. The report also includes a tracker map so if you have a dog, you can see where they were walked. I am very pleased with the service!

I could not ask for a better pet service. They take such good care of my kitties AND me. They are…read morewonderful at communicating and very attentive to detail. This week, they went ABOVE & BEYOND! Cheryl and Lynn helped me look for my lost cat, Cleo. They alerted me to the potential issue: Cleo didn't come out to play. Then they offered to help me find her. We were successful! The 3 of us calling helped Cleo find her way home. Great animal care. Great people. Thank you so much, Cheryl and Lynn!

I have known Cheryl and Lynn for many years . They are wonderful, caring , and knowledgeable . They…read morelove animals . They take wonderful care of animals and I highly recommend them. A+++

Awesome trainers hands down and New facility location nestled in the Potomac Valley shopping…read morecenter! While the location of facility is just recently opened, the business itself has actually been around since 2017. We decided to go with them in 2022, signed up for the Board and Train and hands down, the best investment I've ever made for my pooch (and myself ofc). I wish I knew them then with my first doodle. We had David then for our 2 weeks B&T, fast forward 2 years later we are still getting on going support from Caroline, David, Dylan (aka the treat guy for Bailey..lol) with weekly pack walks, pop up training class, group lessons, etc. If you are serious about getting your dog trained and better behavior or you simply need guidance to be a better dog owner, get in touch with them! Signed, ~Bailey, the pooch with attitude who used to bite/tug on his leash during walk, to a confident dog who can behave in public and proudly earned his CGC after :)

From the owner: Balanced dog Trainers that offer Private Lessons, Reactive/Aggressive Dog Training, Day Train…read moreProgram, and 2 Week Offleash Board & Train

My best friend took her dog here and her dog got completely mistreated…read more They definitely do not want you to know what goes on behind closed doors. They have continuously lied about serious situations to avoid a law suit. They told her that her own dog bit a piece of his own ear off which is not physically possible. Her dog is now miserable in a cone because of the situation. If a dog is not other dog friendly they do not need to be near other dogs. it is ridiculous how a business could let this happen most likely more than once. Please save yourself the time and money plus save your dog from going here, they are better off at a friends or neighbors house. Care about the dogs more then the money!

Fill disclosure: we've only been here for an initial eval. Pros: convenient location, the staff was…read morevery nice and open to answering questions, considerate to group our dog for the play eval based on personality, and great pricing. Cons: biggest negative would be that there were no solid caps on staff:dog ratios and that the dogs don't get any outdoor play/potty time (this wasn't mentioned to us during the tour). I wish we could have saved everyone time and asked this ahead of time! Unfortunately, we had to cancel due to the lack of outdoor play/potty time.

We have been using this service for years. They are professional, friendly and knowledgeable…read more I feel very comfortable when I travel knowing our pet is in good hands!

I don't know what I'd do without Ayshia at Fur, Fins and Feathers…read more Reliable, caring and committed to my elderly cat. Thank you for being there for us!

Have been to Davonte 7 or 8 times. He's terrific! Very patient with a dog who's new to getting…read moregroomed and does an excellent job!

Grooming- Everytime I've attempted to patron this place, there's just something that happens…read more Whether it's the lack of customer service, or the off putting disposition of the grooming staff. The fact they haven't cleared that front to allow for a line, so everyone clusters right at the entrance, or when I'm told to wait outside the door but they allow another person to enter and don't redirect them. Went for convenience, and I Gave it a few tries but I wont be returning.

I think two stars is a fair rating for this place. This year I purchased one of their preventative…read morecare plans for my dog in order to help me save some money on all of her vet bills. Breaking the bills down every month really does help a lot and is for sure beneficial. Other than the money aspect of this place I have had both a good and bad experience with every visit. Let's start with the good... The vets that I have met have all been very friendly and seem to be knowledgeable about any questions that I have asked. I have enjoyed my experience with the vets and trust their opinions on what to do with my dog. My only annoyance with them has been the disconnect they have all had with a medication my dog needs for a disease she has. I get so annoyed with it I just go back to my old vet to get her meds. So, if you want an educated and friendly vet then take your animals here. Now for the bad... The front desk staff is rude and extremely incompetent. They look miserable sitting behind their computers and love to project their misery onto other people. They also don't communicate with each other or the vets (at least in my experience). I could very easily go on and on about this, but after a lengthy phone call I just had with the manager I don't think it will do any good. I always find myself entering and leaving this place SO frustrated. If you talk to PetSmart staff or the volunteers that come into PetSmart they are more than happy to tell you how much they DON'T recommend taking your pets to Banfield. Even some customers I have sat with and waited with before complain about how terrible the staff is. On another note... The manager I spoke with is extremely unpleasant and overly protective of her staff. I normally don't feel the need to talk over someone, raise my voice, or even complain as heavily as I did with her. She called with the right idea of trying "make things right," but how does one even do that in this kind of situation? The most she can really do is apologize which doesn't give me back five hours of my Sunday or make the experience less aggravating. I understand protecting your staff to a certain point, but this was just too much. Save yourself some time and don't bother complaining. All I have now is probably a note on my account warning people that I'm a pain in a**. And just an FYI I brought my dog in around noon and let the staff know that she still hadn't had a bowl movement. They had her in there for about five hours and never bothered to take her out. As soon as I brought her outside she pooped all over the sidewalk and peed. It was disgusting and definitely upset the customers/staff walking by. Poor girl must have been holding it in for hours. Seriously hope I can find something as cost effective as this, but somewhere else once my contract ends. I really don't want to have to deal with place longer than I have to.

I pay monthly with the wellness plan, but when my pets are sick can't get an appointment. Last time…read moreI had to take my pet to another vet and ended up paying over $1500. It's pointless to have the wellness plan with Banfield.