We recently took our 12 year old cock-a-poo to Debbie at Keidun Dog Grooming. This was our third…read moreattempt trying to find a new groomer. We were very pleased with the results. Finally we had found a caring and competent groomer well experienced and reasonable in cost. We happily give her 5 stars.

Debbie has groomed my dog for 9+ years. She always does an excellent job and my dog Bailey is…read morealways excited to go there so obviously she is well treated there. I would not want to take my dog anywhere else.

Take my dog and cat there to be groomed. Staff is wonderful and owners are knowledgeable and so…read morefriendly! My pup always comes home happy and was pleasantly suprised how easy and stress free it was for my cat to be groomed. He was very content when he got home. Highly recommend Happy Spa.

They deleted my review on Facebook, so I guess I'll post it here and continue to post it until it's…read moreseen. Today I was asked to leave and belittled in front of everyone while I was bathing a dog. It has come to my attention that the employers have been doing some things that they shouldn't be, and then some. They go as follows: 1) when they tell you there is no daycare fee when your dog is getting groomed, they're lying. $10-$20 is taken off the end price to pay for daycare. I've stood there and listened while the owner has lied to the client "oh there's no day care fee" but there is. 2) 40% of the tips that they client so graciously gives to us groomers is being taken and kept by the owner. When I started I was told that that 40% was given to the girls at the front cause they're amazing and do everything for us like clean and book dogs. Well they lied to me. Those girls have never seen a portion of the tips and they never will.. I was more than happy to give some to those girls cause they deserve it. Then I was told that I MISHEARD what I was told but I definitely did NOT mishear. 3) daycare is over filled with dogs to the point that the amazing day care workers who work so hard have a hard time keeping track of all the dogs, leading to dog fights. The girls and the dogs are all so amazing but the owners are money hungry and don't care that there's too many dogs to handle. 4) hot water runs out within an hour or so of the day. Due to time constraints some dogs are forced to be bathed in ice cold water. The fact that so. You money is being taken from the groomers and the daycare and yet they still can't afford to update anything that would help for the well-being of the dogs and the groomers is beyond me. They also blame the fact that they can't afford a new hot water heater (they've been saying this for over a year now) on the groomers. 5) the owner does so many wrong things that are far beyond a professional business that it makes it hard to even know what is do be done with a dog for a haircut. All dogs should be assessed at take in (I've managed a grooming salon for years) to ensure the pet parents knows and the groomer knows what the best option is for the groom. Often time so frazzled there are no notes written and the parents are often times needed to be called to change grooming plans when it could all be done first thing at drop off. 6) mould under the tubs. 7) everything possible is done so that they don't have to pay GST. All cash/cheque/e-transfer so there's no paper trail. 8) constantly reprimanding employees for such small things like not training someone right and getting mad at them for not knowing they were supposed to do things or literally just being jerks for no reason. It's toxic. Today I was told that everything was fine until I got there, but that is just not the case. The girls there are so amazing and so talented, and the daycare dogs sometimes are the best parts of my days. But the owner told me to pack my shit and go and watched me so that I "wouldn't steal anything" and all the while I was just bathing a dog and minding my own business. I was going to just switch jobs and leave it at that but now I've been let go just before Christmas, belittled and so disrespected, I can't let any of this go and I will keep fighting until something is done about how things are run there. The employees and you all as clients deserve so much better. No one deserves to be treated the way I was today and as I have seen other employees be treated there. I'm copying this and I will continue to post if it is deleted.

Super pleased with Puppy Tales! We've bounced around to quite a few different groomers for our dog…read moreSundance and never found the right fit. I had high expectations for the "bigger brand" pet stores that offer grooming services and was pretty disappointed, our dog would be half groomed, cut, or scared. Finally, we found Puppy Tales and it's the only place we will go to from now on. Not only do they do such an amazing job with our dog, but their people skills are top-notch as well. They are very cordial, always kind and patient and you can tell that they are all true dog lovers!

The staff and owners are so very kind.... my dog Max is not the easiest dog to groom but they…read morealways do a marvellous job! Fast... kind... and wonderful service. 10/10 in my books!

After a rather traumatic first experience at another groomer's, I was really nervous to take my 4…read morelb. Chihuahua mix, Havarti, to get groomed again. She was only about 10 months old and had a lot of separation anxiety; after our first experience at another groomer's, she shook like a leaf, didn't play, and didn't eat for 24 hours. I was very tentative when I took her to the Grooming Studio, but the interior was beautiful and the atmosphere was much more welcoming and up-scale from the last groomer we had been to. They began by soothing Havarti: petting her gently and offering her treats. They used her name and treated her like I would. They're always busy here, but it's never a 'hectic' mood, which is important because animals are so sensitive to that. When I came back to get Havarti, she was sparkling clean and all the hair was out of her eyes. She even had a cute little bandana tied around her (they always do a bandana or bow). Her tail was wagging when she saw me, and she was her normal self. I don't know whether it was the environment, less noise, or the fantastic staff, but some aspect of the Grooming Studio completely shifted my nervous little puppy's grooming experience. They also sell beautiful collars and you can bring your own pet shampoo in if you are particular. I will always take her back here!

We took our dog to The Grooming Studio, unsure of exactly what to expect. Previously we had only…read moreever taken him to Petsmart. The quality of the grooming he received was definitely superior! His white coat was pure white and incredibly soft. Although he jumped around excitedly when I picked him up, it was obvious he had enjoyed his stay. He looked dapper with his orange bandana tied around his neck and seemed quite proud of himself.

We have taken our dogs to see Dr. Iqbal both in Gibbons and Aspen Trails for a few years. He and…read morehis staff are wonderful and knowledgeable. We'll continue taking our pets wherever he is because he's a great and caring vet.

We were so happy when we heard that we could book to see Dr Iqbal at Aspen Trails in Sherwood…read morepark. We were considering going to Gibbons to meet him until a friend mentioned he is at Aspen trails in the evenings. What a wonderful little clinic in a quieter location. Dr Iqbal and his staff are fabulous. From the moment we walked in with Gunner (3 year old boxer pup) we knew we would be treated with care and respect. Dr Iqbal is an amazing vet, so understandable, caring and personable. A true professional. Gunner has always loved going to the vets clinics. He loves the attention, the care and of course, the treats. Whose pup does not love the treats, especially the dry liver ones. It is Gunner's 3rd birthday as I write this review. With Dr Iqbal's help and the help of the entire team we are hoping to be on the road to recovery the soonest.

Just had my pup in for her second grooming. She had been to the vet for all her teeth out so it had…read morebeen a while and her face was a mess of chopped up coat around her muzzle for the surgery. She did an amazing job. My baby looks exactly like she did before her surgery and is so happy. Fabulous people, amazing grooming. 10 stars.

I don't recommend this company to anyone. I took my dog to have a haircut and explain to old lady…read moreand I think she's the owner not to cut too much and she said no problem. We'll take care of it when I came back to pick dog was the dog really all his hair was shaved zero and I told her that's not what I'm asking to do for my dog. She started screaming at me she said if you don't like it, don't come back not professional at all I pay almost $90 for five minute, shave his hair by the machine and wash I will never go back very disappointed

This is a smaller PetSmart store than most but it always seems to have what I need. I took our dogs…read morein for nail trimming the other day and they did a great job with Eddie. We struggle at home with the two of us trying to get it done. One staff was able to do it with almost no fuss! Then our dog that like sit needed two staff but that was only because he was losing his mind about wanting to meet another dog in the store! I would recommend their grooming service!

Update: The salon mgr did reach out to me apologized for delay in reaching out to me. The delay was…read morea result of a mind lapse on the part of mgmt. While I won't be returning with my pup I do appreciate the effort and apology provided by the salon manager. As such I'll increase my 1 star review to a 3 star. My dog is still not healthy so hopefully the meds she's on and rest she's been given works! ----------------- Do NOT take your dog here. My chihuahua was in the grooming salon located at the emerald hills location in sherwood park alberta on March 24th 2024. She came straight home after the appointment and has not been outside or been around any dogs since her time at your grooming salon. I live in a condo, she is pee pad and astroturf trained, and treadmill trained. All of her shots are up to date. She was rushed to the emergency vet on March 31st with a diagnosis of kennel cough / rhinitis / reverse sneeze. The only place she has been where she has access to other dogs or where other dogs have been is at petsmart emerald hills location. I contacted the store yesterday and spoke to the assistant manager who said he would speak with the salon manager who was off yesterday and someone would get back to me today. As of the writing of this, no one from the emerald hills location has contacted me today. I wanted to bring to bring this to your attention because as a long time loyal customer of petsmart in general and for the past couple of years the emerald hills grooming salon I felt it was imperative to let the company know this happened to my tiny 8 lb dog at your establishment and to ensure someone checks into this and why it happened so another dog and their owner does not go through the experience my dog and my fiance and I have gone thru since this very upsetting and very expensive diagnosis. It has been an eye opening costly endeavor for sure! A grand total of $341.20 was unnecessarily spent on vets and medications to help my chihuahua get back to her normal healthy self. I have been a pet owner for 30+ years. I understand and appreciate that where more than 1 dog is kennel cough may happen. Nevertheless, when I trust this company with my dog, I am trusting she will come back to me as healthy as she was when she is dropped off. Petsmart Emerald Hills please close the grooming file on my dog. She will NOT be back to your store for grooming

My dog got the worst cut she has ever had. It was expensive and she looks awful. I would not…read morerecommend them and if I could give 0 stars I would.

I've been taking my two Yorkies to Premium Pet Styling for several years--four years with our first…read moredog and two with our second. While the location has always been convenient, the service has only ever been okay. For the price they charge, I would have expected more attention to detail and better quality, but unfortunately, that hasn't been the case. What pushed me to write this review was today's experience. We arrived 20 minutes late due to unavoidable traffic, and they charged us an additional $70 late fee--on top of the already steep $230 for two haircuts. Paying $300 for two small dogs' grooming is simply outrageous, especially when the results are just average at best. Needless to say, we won't be returning. I want to caution others to carefully consider their options. For this price, you can likely find a groomer who provides both better service and higher-quality work.

I was a customer of Kim's in Edmonton and have followed her to Morinville. She's patient (I have a…read moresenior dog) and her shop is very clean! I would highly recommend.

From the owner: With 20 plus years of experience, we provide your dog with a peaceful quiet home based enviroment,…read morewhere Kim uses techniques that keeps stress to an absolute minimum for your pet. Call now to book your service!

We have been going for years. Cathy does a great job, even if you have not kept up on brushing your…read moredog like you should. Her shop is always clean and she is very friendly and easy to deal with. Plus you can tell she totally loves the dogs.

I absolutely love this place! It's a small place, but groomer Cathy is awesome!! She is super nice…read moreand always does a great job cutting my pups. She's quick and the dogs love her. A+ keep up the great work Cathy!!!