I'm shocked at all the low star reviews and suspect bots. Or, just human issues, not understanding how clippers work. Smfh My experience with Wahl has always been positive, especially with service members. I've been a customer for 15 years. Shearing goats and sheep is hard work, especially in the desert. I have low vision and have a hard time replacing blades. Sending them in, they sharpen and condition my shears. A little one they just replace, for like 8 years. I'm like no, plz charge me! ha. I don't think they've even charged me for a blade sharpening or anything in YEARS! 2x a year I send them in, pay postage (tip cash) and, wait to get charged. ONE time I think they charged me something like $7. I fucking LOVE WAHL clippers and everyone that works there so much read more

Purchased their Wahl 9854-600 Lithium Ion All-In-One Trimmer in December. By March, it stopped working. I purchased Wahl because it is made in USA. Boy was I wrong. This product is absolute trash and based on this experience, I would never purchase another Wahl product again. Absolute trash! read more

I called several times during business hours, voicemail said high volume, call back then disconnected . finally sent an email saying I wanted to make a purchase, no one ever responded. I have 2 wahl clippers in homes I have, but I won't be purchasing another Wahl clipper in the future. BAD CUSTOMER SERVICE read more

Turn around service, need to return the clippers, is pulling hair a lot, i don't knnow if they did not try it before sending it back, soo, i guess, i gonna send it back!! read more

Caution when buying Wahl products! They don't give you all the information especially about their shavers . The foil Fa every 3-6 months & costs $30 to replace. read more

I picked up two of their very inexpensive clippers, which I find really useful for travel. Partly because I'm clumsy and I need to replace them often. And I like this specific model because the battery comes out easily. What you don't want is to find out that your device has been buzzing away for three hours in your suitcase because it accidentally got turned on. That sucks. The trimmer is pretty well made but for $6 from Amazon (or $10 from Walmart), I'm not expecting much. It does what it says it does and that's what matters to me. read more

Wahl Clipper Corporation - The model of Wahl's trimmer I like - Cosmetics & Beauty Supply Near Me - Sterling, Illinois

I've had Wahl clippers for years that have worked well, but after a few attachments went missing I had to order more. 3 weeks after my order was confirmed, no shipment notification & no attachments. I contacted customer service TWICE before being told my card was declined in the initial order. This was a blatant lie, as reflected in my bank statement. After I contacted my bank, Wahl claimed they made a mistake and gave me a refund. If I hadn't contacted Wahl twice, I doubt they would've done anything other than keep my money. If I hadn't contacted my bank, I doubt they would've refunded me. Once my clippers bite the dust, I'll buy another set from a different company as I don't want to deal with Wahl again. read more

Update: I have had to send 3 out of the 5 blades Wahl sharpened back to the service center for re-sharpening. (And the only reason the last 2 haven't been sent back is because they're my backup blades and I can't remember which ones Wahl serviced! I'll find them eventually - whichever ones suck to use now) All 3 blades came back to me pulling and grabbing at hair instead of cutting, as if they were incredibly dull. Certainly duller than before I'd sent them out - when they left my hands, they were still cutting hair! I'm not sure what's going on but I have wasted a lot of money on shipping, and their original sharpening price wasn't cheap. I feel cheated - if I can't trust one of the biggest companies in the grooming industry, who am I supposed to trust with my equipment? I though sending my things to Wahl would be BETTER than using a local sharpener. Boy was I wrong! read more

Wahl Clipper Corp. is the most customer friendly companies that I've dealt with. Their products are terrific and their customer service is outstanding! Other America companies would do well to model after Wahl's business model because it's a pleasure doing business with them. I highly recommend Wahl clippers to everyone. read more

8/30/2022, I purchased this WAHL trimmer through AMAZON. I'm writing to praise WAHL, though. I have been keeping this style trimmer in my car for the past 15 years. I buy a new one every 5 years or so because they wear out. I trim the hair growing in my ears and nose when I'm driving. jaja Its true !!! read more

Wahl Clipper Corporation - Cosmetics & Beauty Supply Near Me - Sterling, Illinois

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I recently purchased some wahl clippers from Sally's. Straight out of the box, they DO NOT cut hair. The motor sounds fine. But not one hair gets cut? (I'm a licensed cosmetologist, I know how to use clippers) I tried to immediately return them to Sally's, but they informed me that I have to do returns or exchanges straight through wahl. Customer service tells me that in order to get a refund, I have to pay to ship the clippers to wahl to get issued a check. And I will not be refunded for shipping costs. I just want to make sure that I understand this correctly, I have to pay even MORE money to get refunded for buying a defective product from your company? Is this true? read more

I needed work on my Wahl so I shipped it to them and they returned it perfectly. The clipper works exactly as advertised Wonderful company in the USA. No hassles, no issues. Wouldn't you like all corporate America to run so well? read more

Bought some clippers on Amazon that didn't work at all and emailed Wahl about it. After about 10 days, they email me back saying they will send me a new set if I send my address. I send the address and they say they'll send the clippers. After a month, still no clippers. I email them again to ask what's up, and I get this response (SEE PHOTO) saying basically "sorry we didn't solve your problem but if you buy another Wahl product in the future feel free to write us again". Really? Why would I bother if you're going to do nothing. Absolutely horrible customer service from such a big company. Never again! read more

Wahl Clipper Corporation - Cosmetics & Beauty Supply Near Me - Sterling, Illinois

Needed my Senior Cordless repaired. Sent mine in, they sent a replacement. After a few weeks, replacement is no good. However, I called them and they sent a brand new unit after with a prepaid return label for the broken replacement. I'm happy with their customer service. read more

Wahl Clipper Corporation - Wahl senior cordless and shaver shaper. - Cosmetics & Beauty Supply Near Me - Sterling, Illinois

I've foolishly now bought three different electric razors from this company because it was convenient and I figured I'd just buy a better one each time. Every single time they just shit out on me after like two months. It's truly shocking because I charge them and its not like they go through my wear and tear, I only use it on my face for stubble. Its almost as if they took on the razor format of making them intentionally shitty so you have to continuously buy more. Absolutely shit razors, and I can't even email them to complain because they stopped taking emails, likely because their products are so shit seemingly on purpose. Horrible products, I can't stress enough to literally never buy anything with the Wahl name attached. read more

I sent an item back. An item that stopped working after two months. 3 weeks later I still haven't got the clipper back ! And when I'm calling to customer service they pick up the phone 20-25 minutes later!! I'm asking Wahl.. it's too hard to pay for another customer service representative!!?? read more

I contacted WAHL about my 2 year old beard trimmer not holding a charge. Wow, they took responsibility and sent me a new complete kit, no charge. I highly recommend this company and their products. read more

We purchased a clipper from Wahl, but it stopped working in a couple months. It was still on the warranty, so I wanted to get a new one instead. I called the customer service so many times, and I never get reach the person I was supposed to talk to. I wrote a couple emails, but I never get any reply. I gave up and ordered a new clipper from a different company. It was waste of time and I won't purchase anything from Wahl. read more

The other day I emailed Mr. Wahl with a simple question: "How long does a reputable company have to be in business, before it learns how to test their products before dumping them on the public? Wahl's Ear, Nose & Brow Trimmer, model # 5560-3201, has NO switch to turn it on. The battery installation is extremely vague and unclear, without so much as a diagram. And how much are you saving in added profits by printing the flimsy, unclear instructions in type and paper so microscopic, one needs the Hubble Telescope to read it?" This is just another example of the useless junk you get at Walmart. Like all cowards who get caught with their pants down and their hands in the cookie jar at the same time, Wahl doesn't have the cajones to even bother replying. read more

The clippers and quality are one of the best in business, but the customer service is appallingly bad. I had placed an online order from Wahlpro and thought about changing the order to another clipper. Called them and left messages, and sent them multiple e-mails to the designated address within hours to see if they could cancel - but no response of ANY kind. The original clipper I ordered came, and it turned out the to be the right choice thank goodness - but to not get any response from anyone is just troubling. While the quality is good; the responsiveness from Wahl is absolutely horrible. If you're reading this - hopefully you will not have to contact this company for any reason. read more

I purchased the Lithium Ion All-in-one Trimmer from Target. All of the attachments work. Comes with a solidly made small and larger head for head and chin and elsewhere. Trimmer motor seems to be well made. Quieter than my previous trimmer. Great for the the price 39.99. Here is what gives these guy 4 stars: I lost the attachments after one use. I have the clipper itself but the little black zipper bag with the guards and the attachment heads has disappeared in my house. Sounds dumb. I know. I called to see if I could purchase a new set. Customer service person was super nice and understanding. She quickly got the model number from me and confirmed they had the parts. Wahl is shipping replacement even though it was my mistake. This is a stand up company that authorizes customer service to make judgment calls for customers. Thanks for making my day! JD Portland, OR read more

Wahl nose trimmers are junk. Used one time and they broke. Contacted company and no response from them. Buy another brand. Wahl is a corporate scammer. read more

THIS IS THE WORST CUSTOMER SERVICE/COMPANY EVER!!!!!! Do not purchase any Wahl products, I purchased their expensive clippers to have them breakdown after 2 weeks. I sent them in and received them after 2 months and with the same problem. I call to question if anything was fixed on the clippers to only get a rude "customer service " rep by the name Michelle to blame me for the clippers not being fixed properly. According to her I should have sent in all my blades with the clippers or purchase new blades as if she knew if my blades where old. DO NOT PURCHASE WAHL!!!!! I know multiple groomers who have had the same problem. read more

This product is garbage. The clippers do not cut but violently rip hair out of your head. Plus they got red hot after 15 minutes

I really like the product I bought from them. And the customer service was outstanding. When the product no longer worked, they sent me a replacement at no charge. Amazing service! read more

This company does not respond after numerous emails. I placed an order from their website last month and was immediately charged to my credit card. I contacted Wahl to let them know my shipping address was incorrect and they immediately responded that the address had been corrected. However, when I inquired as to the status of shipment several days after, I did not get any responses back. It has been almost two weeks and the hair clipper still hasn't been shipped. I emailed several customer representatives asking for an update. I have even forwarded my emails to the executive office without a response. This is very unusual and disappointing. I did not buy from a fly-by-night online store. I am dealing with Wahl directly. read more

Wahl's Customer service is appalling! Be prepared to waste at least 45 minutes (each time) simply (and frustratingly) waiting for someone to pick up the phone; I've already given up three times as I cannot afford to be waiting for someone to answer the phone. Very disappointing. read more

I bought the Wahl Lithium Ion All-In-One Rechargable Trimmer/Grooming Kit, SKU 09854-600. Cost about $45. I took good care of it, and it stopped working after 1 year and 3 months. I called Wahl, and got approval to send the trimmer back to Wahl for a refund. I didn't want a replacement, since the replacement probably wouldn't last long either. Of course I had to pay the shipping. I eventually got a refund check from Wahl. I think if you're going to buy any Wahl product, make sure you stick with the Wahl Professional grade stuff. (Not Wahl's cheap consumer stuff like I bought.) Or try Andis trimmers, or Oster trimmers. Stay away from any trimmers sold at Target or Walmart, be it Wahl, Norelco, Remington, etc! read more

I had a blade break on my trimmer and a customer service representative named suzie lee helped me get a new blade quickly with no problem and im back to using my trimmer. they are very polite and stand behind their quality i was pleasantly suprised and impressed with the customer service i received! read more

I bought a set of lithium clippers on Amazon about a year and a half ago. The charging port failed and I could no longet charge it. I emailed customer service and it was easy to send them in and get repaired. I am not a barber so the lack of my clippers short term did not affect me. They were easy to get a hold of and put up no fight what so ever getting me a warranty tag. read more

I used one of the WAHL trimmers for trimming hair from neck and back of my head. The roots of the hairs are gone permanently and I have become bald at those spots It is huge area and clearly shows. In addition to this when I called them they said this particular trimmer does not that and that none of their trimmers removes roots of the hair. But this is not what I have experienced. CONSUMERS BEWARE. read more

Decided to stop by am by my wife a pair of the clippers .when I was in town little confusing as to where to go but the girl at the front desk was extremely helpful and very nice and help me find just the right clippers for my wife. although the lady in the white car that was out to lunch that I apparently stole her parking spot was not as nice she decided she needed to inform me not once but twice that going forward visitor parking spots are further down from the main door and the parking spots in front of the main door where a customer would go are reserved for employees as she was one and apparently and I took her spot.needless to say the help was exceptional at the front desk and there products are exceptional But I would not make it a point to stop back by and buy something again especially with the confusion of where to go and the RESERVED parking you don't want to upset the employees read more