Best Mechanic for Older European Cars in Upstate…read more Dietmar will generally only work on pre-electronic European classics - ie. cars that he likes owned by people he likes and that need his level of insight and attention - which is superb.

Dietmar did an excellent job diagnosing and repairing my VW, catching a problem another local…read moremechanic missed. He is very reasonable, with a lower labor cost than some other mechanics. I give PR 4 stars because they are a little slow in responding to phone calls. Ultimately, I highly recommend them despite the delay.

Bought a car with issues and somehow it passed inspection by his mechanic that morning with bad…read morebrakes and then some!! Crooked dealer and his mechanic at Ingrams in delhi as well.

From the owner: We have financing and warrantyread more

Our Experience was with Elise when stepping into your dealership on Saturday May 3rd. She treated…read moreus with a quiet respect while sharing with us her knowledge and background of selling cars. This absolutely beautiful women won both of our hearts. Within a very short time I realized how super intelligent and confident Elise was, we looked at several of your used Subaru vehicles and drove a couple before we left and within 24 hours we were back to drive a 1922 green Forester and of course the end of the story is Elise knew what we could afford and how unhappy we were with the 2022 Nissan we wanted to trade in. After test driving the Forester we immediately signed paperwork and this story has a happy ending. we took it for a long drive and couldn't be happier. So to the dealership, we say thank you for your quality of service and hope it never changes. This is our second Subaru Forester and hopefully not our last.

They will smile in your face and take your money . I bought a car here and it arrived with mudd…read moreall over the seat . They botched the instalation of my hitch cut out so bad ,it looked like they used scissors to cut through plastic. When I informed Stephen Murphy I was un happy he avoided the issue for a whole year and then kept on avoiding the issue . The owner personally insulted me calling me a cry baby also telling me I wasn't a man . The owner also demanded to know what I did for a living and when I told him it was none of his buisness he also called me rude. I will never buy a subaru ever again due to the way I was treated by these people . With subaru five star service stops at the buck and I would recommend buying any other car. Subaru will treat you like dirt!!!!

Buy and trade in review. Good selection. Knowledgeable staff. Efficient and comprehensive…read moretransaction. In and out within hours. Trade In. Pay off. Very low mileage, nearly new vehicle & warranty plan purchase. Although I have never made the time to have my new purchase checked out before signing, I would recommend it to anyone that is not a mechanic and who has the opportunity to do so. They work with many banks, local too :)

Certified Auto Outlet is an excellent place to purchase a car from, Cody Hall is truly a…read moreknowledgeable professional to work with and very helpful to ensure all of the details or any concerns are addressed, making the purchase process easy as possible. We highly recommend them for friendly personal service when looking for a great pre-owned vehicle!

I have a Volkswagen diesel and everyone else in the area was charging double for a timing service…read more They did it for half the price and did a great job. These guys are honest and just nice to deal with. Very rare to find these days.

They do top notch work that is priced accordingly…read more Been going regularly with a mini cooper- a car for which it can be hard to find mechanics that are able to deal with the unique programming requirements. Like any good mechanic they are in demand so it can sometimes be hard to get through and one needs to be proactive about communicating their needs. All that said my most recent experience shows their customer service is only getting better, matching the excellent work they do!

Gary Enck screwed me out of $500. He came up and bought a john deere, perfect condition tractor,…read moreonly 4 years old and a 2003 Chevy corvette. My husband had just passed and I was moving out of state. Hope it comes back on you

What a pleasure it was to deal with Gary! He was professional honest and extremely easy to deal…read morewith! I can't recommend him enough! Great Jeep! I can't recommend him enough!

My husband and I have purchased 11 cars as of today from Empire since 2010. Obviously they are a…read morebuisness and are there to make money. But they are really fair with their deals. That's why we just picked up our 11th vehicle today. Austin in sales is great. A real personable guy. Service team has always been a hoot when we go in for routine maintenance. So I gotta give a 5 star because we've always got what we wanted and the prices have been good.

My 70 year old mother scheduled repairs done on her car that THEY suggested she needed done and…read moretold her she needed to be there at 7AM. She went in to get the work done as they promised and all they did was charge her $100 for an oil change! When I called to ask them why they didn't fix her car they said she only scheduled a 'service'. That's not what she said however. She said she talked to them extensively on what needed to be done to fix her car and make sure it was in good working condition for her trip. They made up excuse after excuse on why they didn't complete the task like 'our system doesn't show the repairs that are needed.' It was on the invoice they gave us. They even said it was in their files! LOOK IN THE DAMN FILES THEN??!? The man on the phone was very interruptive and wouldn't give me a fair chance to speak so it became an argument. 'All you want to do is argue.' No, dude... I want my mother's car fixed. Like they said they'd do. Hopefully we can get the car looked at somewhere else before our trip but most likely not. We scheduled this maintenance well in advance for them to complete the task and it seems they don't actually fix cars there. They have no right to claim they are mechanics.

My husband had to put the re-charge for the air conditioner in our car and after he was finished…read morehad it on his hands. He went back inside to wash them and they said customers weren't allowed to use the restroom! Unacceptable at a place where most likely you will get your hands dirty.

I purchased a battery and after 2 months I needed to replace it. I had taken my car to Toyota to…read morecheck the alternator or starter to determine what was draining the battery. I never considered it could be the battery that I had just purchased. I had to pay the diagnostic fee. Advanced would not issue a refund so that Toyota could replace it. When I went to Advanced, the manager said I should have gone there to have it checked and would not reimburse me for the charge. My response was why would I think it would be a battery that was 2 months old? Long story short, they replaced the battery. Fingers crossed that this one lasts!