Quality Plus is our go-to when our Subaru isn't feeling up to more adventures…read more All of the staff are friendly, helpful, and welcoming. If available, they have loaner vehicles or do shuttle service which is such a great add-on to their amazing customer service. If you are waiting, there is a waiting room with comfortable seating and magazines for reading. They give you a call during the waiting process to update you on your vehicle. We never feel pressured to purchase unnecessary extras but are informed when there may be future visits. The best thing though, is the cookie they put in your car when you leave. Those cookies are delicious and it's a nice touch to their service.

The best thing about Quality Plus Automotive Service is the people. No, it's their customer-centric…read moreservice. No, it's their pricing. No, it's their quality work. No, it's their compassion and sense of humor. No, it's ...well, EVERYTHING! This was my second visit to the Wake Forest location, and my 2017 Mazda6 has not run this well since I bought it in 2017! They have performed some larger items, and much to my surprise, the cost was much less than the dealers in Raleigh. Unlike the dealer, I didn't have to take the car back for a second visit to get the initial repair fixed!! To top it off, they replaced the battery in my key and vacuumed out my car without asking. And the cookies they leave on the dashboard are delicious. As long as I am living within a 2-hour drive of the Wake Forest location, I'll be a loyal customer. Thank you to the great folks at the Wake Forest location!!

Washnwerk damaged my car and verbally agreed to cover the damages. When I sent them the quote for…read morethe damages a few days later, they denied responsibility and denied ever offering to pay for the repair. Multiple other customers reported similar problems with Washnwerk. Here's what happened: I brought my car in for a window tint and picked it up to find damage on the rear driver's side of my vehicle -- white paint transfer and my light blue paint scraped off. When I discovered the damage, the manager, Garrett, acknowledged it looked like a white car had hit my car and verbally agreed to cover the cost of the repair. My partner witnessed this interaction including Garrett saying "We'll cover the cost of the damage because I don't want you to leave here feeling like we screwed you over." I did not file a police report that day because I trusted his word. I included a photo of my car that I took immediately upon discovering the damage. Upon sending him the quote for the damage, he claimed his employees denied causing the damage and that his ring camera footage showed nothing happened to my car. But that footage was conveniently deleted before anyone could review it. He also denied ever promising to pay for the damage. Because I trusted his initial commitment and didn't file a police report right away, I lost the opportunity to have law enforcement review that footage; law enforcement said they would have confiscated the footage the day the damage was discovered if I had filed a police report. I inspected my car for bird droppings the day before dropping it off at Washnwerk and a witness can confirm they didn't see the damage before it was left in their care. I am now stuck with a $1,000 deductible on a property damage claim for damage I am certain occurred at this business. I looked over the reviews left for Washnwerk on Google and found 6 other reviews describing damage to customers' vehicles such as exterior damage and new stains in the interior. In every instance, the customer reports that the damage was never remediated or at least doesn't mention any remediation. Washnwerk commented on one of these reviews claiming they wanted to make it right, but the customer didn't update their review to confirm any remediation had happened. One reviewer reported the exact same experience as me -- an initial offer to pay, later retracted. There are screenshots of these reviews below. I'd hate for this to happen to anyone else. Please choose a detailing company that stands behind their work and takes responsibility when something goes wrong. If you've had a similar experience and haven't shared it yet, please do share.

Garrett and his team provided great work, Excellent service, and detail on my vehicle! Quality…read morework and attention to detail! Friendly and professional customer service. Don't hesitate to give them a call if you're in need of a detail and added service on your vehicle.

Prompt, honest and friendly! We are eternally grateful to Craig and the ReDrive team for making our…read morecar sale a breeze. We look forward to doing business with them again!

Was given a price for selling them my car (April 2026). I went back the next day and they made up a…read morefictitious problem with my car in an attempt to lower the price they quoted me by a $1000. Cannot recommend this place.

I've gotten three cars tinted at Shade and they are always professional, courteous, and efficient…read more The tint has never peeled or buckled and my car feels so much cooler. I truly like their work and hopefully I don't need to get my windows tinted again but if I do I'll be coming back here.

I've had 3 vehicles done here. All 3 have been perfect. No problems at all over 3-4 years on each…read moreone. Not one bubble. No peeling. Nothing wrong AT ALL. They are quick and professional. I have another car coming in August and I'll be using them again for that one.

Several great experiences with CF of WF. If you own a Ford…read morethen the BEST perk is the Mobile Tech Service...they come to your home and do the service. Amazing. No dealer waiting room. No Bad coffee. They will do ALOT of service right in your driveway. Bells, hoses, batteries, oil changes, run diagnostics, etc. Eric The Tech Dude was/is amazing. Don't forget to give a tip $ when he does a great job. Danny A is our Service Rep at the dealer and he is also great. Unfortunately we had a transmission replaced and he did all the legwork with the Extended Warranty company. Superb communication skills and these folks have always performed exactly as they promised with timelines and costs. Truck has 100,000 miles and still going. Huge fan of Crossroads Ford of Wake Forest (as a Raleigh resident : )

This was the last time I will be disrespected, dismissed by this Ford Service. In years past. I've…read morehad very poor customer relations with their Service Advisers. I don't know why. But, time has passed, new F150 truck, and probably new staff, right? My circumstance involves known issues with a major mechanical component that Ford produced in a range of models. Mine is a 2019 and there is a plethora of information and YouTube videos about it. I decided I wanted/needed Ford's technical expertise on the matter even though I knew it would be more expensive at Ford. I spoke to an Adviser who was knowledgeable and we discussed options. Later, after consideration, I decided to go with a simple, normal, preventative maintenance approach, which was one of the options discussed. I'm not in a crisis situation, YET. But that's what preventative maintenance means. This situation, with these models, is complicated by some other-worldly design decisions by Ford engineers and not just any garage, shop mechanic should be trusted to know. The Adviser I spoke to knew about it. So, I called Service to schedule the , he didn't answer, so left a message asking for a call back. He didn't call me back. Days later I called again, he wasn't available and so I was transferred to Express Lane. That adviser said they don't work on these components and needed to go back to the main shop. Okay, fine, no problem. No one answered at the Service desk. I called later. The person that answered said that I needed to speak to THAT guy who wasn't available so they would deliver a message and to expect a call back that day. It has now been two week-days since and no one has called, not THAT guy or one of the other Service Advisers who didn't want to talk to me anyway. It's a common procedure, one that most folks do at least once during the life of their vehicle, and it's recommended. With my previous history with this Crossroads Ford (W/F) Service and now this, I can only surmise that they aren't inclined to care much about vehicles that aren't purchased from their own dealership. Neither of my Ford trucks were purchased there at Crossroads Ford of Wake Forest. A simple input of the VIN # tells them everything about the history of the vehicle: where manufactured, date of manufacture, options, etc. Otherwise, there is a culture at Ford, an arrogant culture perhaps, where they really just cherry pick the people and problems they feel comfortable with. I was respectful, polite, not condescending or demanding. I'm obviously a patient person. But I absolutely will not call again harass or beg them to care about duty, honor, integrity, dedication, commitment, values. I hope others get great care and satisfaction with their service at Crossroads Ford of Wake Forest. As for me, however, it just hasn't been the case. So, Good Luck!

We have gone with a different service however we were very impressed with TVP Auto and I will…read morealways consider them for car detailing and paint protection technologies.

Amazing service. I brought quite an expensive car (100k+) to TVP to make a Track Pack PPF coverage,…read moreand they did an amazing Job. Marshall went above and beyond to explain everything and the quality of the work is just outstanding. Moreover, they even did a windows tint for me significantly cheaper than the dealership would. Will definitely recommend the guys for ceramic coating, PPF and tinting. They are the best in the area.

The guys at Peoples Tire and Auto are fantastic. Came here for a pre purchase inspection, they did…read morea great job and I drove the car (a 23 year old SUV) for a year before encountering a problem. A super common problem with the model I've run into before. I brought it back to Peoples and they put a new alternator in it that day. They encouraged me to check on the warranty on the part before they started working, when that didn't work out they put it in and finished the job the same day and were very upfront about pricing. Definitely come here first if you have an issue. I'm a woman and they didn't treat me any differently or give me the run around. I've already booked my inspection with them!

We had an outstanding experience with Peoples today! My husband was about to leave to drive to…read moreCanada this morning when we spotted a nail in one of the tires. We called and explained, jumped in the car to drive to Peoples. Within an our of calling' the tire was fixed, and my husband was on his way. Robbie and Cris could not have been more friendly and professional. Five stars doesn't come close to the quality care we received today!

I wanted the full service for my RAM 1500 Crewcab Hemi 4X4…read more The salt brine from the recent snow and ice storm left my truck looking ash coated windows and the paint and wheels were also coated in the salt brine. Brian showed up in his Factory Reset Detailing Truck loaded with their professional liquids and cleaning tools. Brian's truck has a generator and pressure washer with its own water supply There was no hooking up to my power and water Brian quickly got to work using his many professional cleaning products and tools. Brian's quality of work was fast and efficient cleaning and coating my truck. The results were better than factory or showroom appearance detailing. I highly recommend Factory Reset Detailing for any of your vehicles. The results are excellent appearance well worth the reasonably priced detailing packages. http://frdetailing.com/

Brian was fantastic--professional, punctual, and incredibly thorough. He detailed our Tesla from…read moretop to bottom, and the results went beyond my expectations. We chose the medium Owner's Choice package, which covered both the interior and exterior, and it was absolutely worth it. I highly recommend FR Detailing and will definitely be using their services again.