We had a very good experience at this CarMax location…read more We had been looking for a newer car for me, dealt with other car dealers that used bait and switch tactics. We found a used Volvo that we liked online, made an appointment to see it and from the minute we walked in until we traded in our car and bought the Volvo was under 3 hours. Unfortunately, the car we liked had a dead battery but this was handled easily by our sales person, Johnathan. We arrived with financing in hand but honestly, CarMax offered a lower rate and better terms overall. Our car had one minor issue and we received a work order and it will be taught care of this week. Showroom was clean, our sales person was wonderful and the finance lady was great, too! We had a good experience here.

The sales guy Francisco did not pressure us. He was patient and allowed us to make up our minds…read morefrom various cars. We even had a 24 hour test drive. The car is exactly what my wife wanted and we are happy.

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Nick and his team did an amazing job with my wife's 11 year old car. It looks almost as good as it…read moredid the day we brought it home. It needed more work than originally estimated, but the team stayed late on a Saturday to get it done. Worth every penny.

They know cars, and they know what it takes to move cars. I was selling a car by owner, but…read morecouldn't close the deal until I got them involved. They arranged the buyers financing and it was smooth sailing after that. Been back for more purchases and have sold through them time and again. Very professional and helpful. Helped me both buy and sell Great experience each time

We purchased a 2016 Nissan Pathfinder from Belmonte Auto Imports for our daughter less than 30 days…read moreago, and it has been a nightmare experience. Within less than 24 hours of owning the vehicle, the battery and alternator failed. To their credit, Belmonte did repair those issues at no cost. However, about a week later the check engine light came on. The code showed an issue with the catalytic converter. When I contacted the dealership, I was basically told "the best I can do is send you to my guy to fix it." We took it to another shop first, where they confirmed the catalytic converter issue and attempted a flush, but the problem continued. We then took the vehicle to Nissan for a full inspection, and the findings were shocking. The car needs: * Catalytic converter replacement * Transmission-related repairs/code * Front arm bar/suspension repairs * Oil leak repairs * Multiple additional maintenance items The estimate was around $9,000 in repairs. I contacted Belmonte again, provided documentation and even a video from Nissan, and was again told they sold us a "good car." I understand used cars are sold as-is, but selling a vehicle with this many major mechanical issues is extremely disappointing, specially coming from a family owned company. We trusted this dealership and do not feel the vehicle was properly inspected or honestly represented before the sale. Buyers beware: please have any vehicle from this dealership independently inspected BEFORE purchasing

Does not feel trustworthy. I do not really care how the finance representative went about things…read moreand he never followed up. EDIT: If you notice they have a way of being very disrespectful and rude in their responses hence why I said not trustworthy. Why talk about customers credit online. such a lack of professionalism... But that did not stop me from getting the exact car I wanted from a dealership with kind genuine owners who would not respond to people the way this auto place does. It's really a shame how nasty and rude the responses are on here. Please just read the reviews and make a sound decision before choosing this place

I have heard the commercials on the radio for years and today we decided to part with one of our…read morecars. We looked online at a couple of we buy car places and then I remembered their commercials and we gave them a call. After a pleasant conversation, how often can you say that about talking to a dealership we headed down to the lot to get an offer on the car. We got to the lot and 30 minutes later we left with with a check. No haggling went on, no back and forth, they made a fair offer straight away and we accepted. We sold a car in 30 minutes and left with a check that we were pleased with. If you are looking to sell a car if you do not at least give Hollingsworth an opportunity you may just be missing out.

I recently traded my car at Leith and was pleased to have a female salesperson who worked…read moretirelessly to get the right deal for me.

I do not recommend using their service shop. We bought our car there with the add-on service…read morepackage. Of the 3 of my last 5 visits, we've had to wait 2+ hours for SCHEDULED SERVICE. My most recent visit, I made the appointment for tire rotation and fluid change. I booked the appointment (indicating I would wait at the dealership while the service is completed) online through the Toyota app 2 weeks ago. The day before the appointment, I received notification about my upcoming appointment, in the form of an automated phone call, email, and text. Today, I show up at 8:45 for a 9:00 appointment. The gentleman who checked in just before me was unscheduled maintenance repair. Needless to say, he was able to get his repair done and left maybe 30 to 40 minutes later. When I showed up, I was greeted by customer service representative (CSR) who let me know they were backed up 2 hours (I would recommend the service shop start calling clients morning of and advising the client there is a wait of 2 hours. I drive 45 minutes to get there only to find out about the 2 hours wait even though I have an appointment. This would have given me the option to reschedule the appointment for another day). I informed the CSR I would wait inside while the service was complete. 2 1/2 hours later, I decided to walk around the dealership. I saw my car outside the bay with 4 vehicles ahead of it. I went back in and asked the CSR for my vehicle. He advised me it was being worked on. I informed him that it wasn't even in the bay yet. The CSR retrieved my car. I understand things in life happen, but to have it happen with the amount of frequency at the same business and to which I paid money up front for is just unacceptable, not to mention the loss of my time, the cost of my gas (120 miles round trip) for a service I will now have done elsewhere. Leigh and likely Toyota has lost a customer today.

I bought a 2018 Audi from this dealer 1year ago. My transaction went so smooth. The owners are very…read moreefficient. Randy and Ahmad are amazing. They work very hard to keep the customers happy. I would buy again. Thank you guys for all you do. Wanda J.

We bought a new car for my daughter and it was a pleasure working with both the salesman, Mike, and…read morethe owner, Randy. It was a nice 2014 Subaru Legacy which had high miles, but was in great condition. We had such a great buying experience, that when there was an issue after only a week with the car, I had no doubt that Randy would take care of the issue. They stand behind their vehicles and not only picked up the car, but are taking care of the repair as well without question. I highly recommend this dealership if they have a car that you like, as they are honest, fair and make the whole experience easy. They also have their own repair shop and a mechanic who is also named Mike, who knows his stuff and gets it right!

Janko is an honest man running an honest business. I've received many quotes from this location…read morethat are exrtemely competitive. The owner will even go as far as to educate you on any job so that you can make an informed decision. I had a gasket job done on my BMW and I can confirm the service process was smooth and extremely time and cost efficient. I'll be returning for services for sure. Thank You

I have owned a luxury vehicle for several years and sometimes find it a pain going to the…read moredealership. From getting an appt to them always suggesting services not necessarily needed- was in need of an oil change and unfortunately the dealership couldn't get me in-did some research and decided to try Janko based on reviews. So glad I did. Family owned and great service. The owner even took the time to go over the wear he saw on my tires and which ones I should get when I got them. Highly recommend. Will definitely be returning!

After a truly terrible experience purchasing my Certified Pre-Owned MDX from Hendrick Acura…read moreSouthpoint in Durham (cracked windshield, punctured tire, and a failure to transfer my license plate that resulted in double fees and fines from the NCDMV), I was already exhausted and frustrated with the Acura brand. When I tried to schedule my first service, which is clearly stated as free in the Acura CPO Warranty Booklet, I was flatly refused. Even Acura Corporate admitted they have no way to enforce dealerships honoring what is promised (WHAT?!?) and suggested I try another dealer. Best advice ever. I called Leith Acura in Raleigh, and from the very first interaction, the experience was completely different. Amanda W, my Service Advisor, was kind, professional, and genuinely helpful. She took the time to walk through everything with me, answered my questions clearly, and made me feel welcome and valued as a customer. To top it off, Duncan M, the technician, sent me a video of him working on my car and explained everything in a way that was easy to understand, something I had never experienced before and truly appreciated. After what I went through at Hendrick Acura, I was honestly considering selling the car just to be done with Acura altogether. Leith Acura completely restored my confidence. Thank you to Amanda, Duncan, and the entire Leith Acura team. Y'all are truly appreciated, and this is how customer service should be done.

Last week I had to take my 2021 RDX in for a pretty extensive sunroof repair that was covered by…read morewarranty. Staff were fine about that part, but it was the other parts I have issues with. The loaner vehicle I received (a 2023, mind you) was not clean, with dirt all over the floor mats. If you have an in house "detailing department" I expect the car I get will actually be clean. Vacuum out your own vehicles. I got my vehicle back, which is still in pristine condition from when I bought it, and was taken aback at the dirty handprints all over the ceiling of my car (on the fabric). I went back in to tell/show them...I sent it back twice. Got home to discover dirt on my floor mats that should've been vacuumed up, along with muddy spots on the door jams. I'm horrified that I got my car back much much dirtier than when I took it in. Do better! This weekend I checked over it again (in better sunlight) to find dozens more dirty spots along with an area they didn't tuck in the ceiling padding all the way. I'm now having to take it back to get this fixed and cleaned up. I expect a lot more from a "luxury" car dealership. I won't be recommending Leith to others.

During this crazy time in our world, it is not often you have people enter your life that make you…read morestop and really appreciate those around you. The staff at Leith Lincoln goes out of their way to ensure you feel comfortable and heard. Recently, Vinny contacted me about a used car that he felt would be perfect for what I had been looking for for some time now. I was very hesitant at first to get involved in the car buying process while finances were tight and being that I live in another state, but Vinny calmed my nerves and reassured me this car was perfect for me. He got me all the information I wanted on the vehicle and more. Vinny, his manager, and his team were all extremely patient, kind, and worked very hard to get the right finance deal for me and even offered a great price for the trade in of my vehicle. At first I was concerned about when I would have the time to pick up the vehicle from Raleigh so Vinny even drove the vehicle out of the state to me personally. The staff at Leith Lincoln have made the car buying process both seamless and stress free. I cannot say thank you enough to everyone who helped out during the process, or to Vinny for all his hard work and efforts to ease my stress and get me in the perfect vehicle. I love my new car and I without a doubt would recommend Leith Lincoln to all my friends and family. If you are in the market for a new or even awesome used car, contact Vinny at Leith Lincoln. He puts the consumer first and will ensure your experience is nothing short of amazing! Thank you Vinny and to your hard working team at Leith! I love my new car :)

I cannot believe the way Leith Lincoln has treated me. Bob was very rude and hung up in my face…read morewhen I asked for the name of the company that brought out Leith Lincoln. This is my third car in under a year from them. Every car has broken down within a matter of months. I would not recommend buying a new or used car from them. Beware they will scam you to get all the money they can get. And say it's nothing else they can do for you when something happens to the car. My experience has been horrible. The last car I got I financed. They did not let me pick or tell them what I wanted. They brought me a car and told me this was all they had for me. Now 3 months later that car is not working. Im so disappointed.

Horrible car buying experience... at first everyone was super nice and very helpful. We decided on…read morethe car we wanted when we tried to negotiate the price... we were told they don't negotiate at all. Cars are priced as is. When we asked what they paid for the used car they refused to disclose that information... shortly after leaving the dealership the same day I pushed the button on my trunk to close it automatically, and the button fell inside the door... as if it had been placed there to look as if it worked... two weeks later, I noticed my trunk no longer opens automatically... when I inspected the cylinders it looked as if they had been sprayed with WD-40 so we wouldn't notice they were rusted and not sliding smoothly... all around, disappointed with the shadiness... would expect a lot more from a jaguar dealership... but it would appear they don't care about cheaper used cars "they don't make any money on... all their income comes from selling new Jaguars..." literally what he said when we tried to negotiate the price down to compensate for the issues we noticed there... (not including the all the problems we found later that were not disclosed to us) would highly recommend staying away from this place unless you're buying a brand new jaguar... even then I'm sure there are much better dealerships

If it was possible to give zero stars, I would. I purchase a 2020 Ford Expedition from this…read moredealership on November 11th... drove home and immediately noticed some issues with how the vehicle performed. I let the salesman know and told him I would take it to our local Ford service shop to see if they could diagnose the issue since we live an hour from the dealership. Took the vehicle to be diagnosed and find out that the entire transmission needs to be replaced to the tune of 10k!! Told the salesman what the diagnosis was and he was advised by management that I would be able to get my traded in vehicle back but would have to pay a $700 doc fee (which is ridiculous after one day but I agreed). Only to find out a few hours later that management (Tyler & Barry) are no longer going to stand by that statement. They now expect me to come in and start the process completely over and purchase my original vehicle back. This is beyond insane to me and shows just HOW LITTLE this dealership and management care about their integrity. To first sell a vehicle that needs a whole need transmission and then not keep their word on the first attempt to make it right to now doing absolutely nothing to correct this issue. I have 2 small children and am now driving around a vehicle that at any moment the transmission could blow up. It's clear they only care about a dollar and do not care at all about the customer experience or safety!! I am beyond shocked at this treatment and cannot say enough how disappointed I am in this service!!