Poor staffing , week ends clients are forced to sit at a table in a community room all day…read moreHorrible meals

My husband suffered a serious systemic infection and spent 2weeks in hospital, 2 weeks in a rehab…read morehospital and then about 2 weeks at Bear Hill back in June 2025. Things started going downhill on his 1st day there. The halls are empty - I always wondered where the nurses were. He was admitted at 2 pm and at 6:30 pm, his nurse had no information about him: the "supervisor" hadn't entered his info in their computer system. The only good nurse he had was Janet. His IV meds were often late and they took a long time to respond to his call light. My husband said some of the evening nurses would ask him "what are you here for?" Guess they don't review the patients' charts. The CNAs, however, were great! I would not send anyone here ever!!! Nursing care is almost nonexistent. This is a late entry as I thought I had already sent a review.

My Mom is a new resident at Winchester Nursing & Rehab. My family and I are so grateful to find…read moresuch an incredible facility. The nursing staff is so nice. Every person has been caring, compassionate and understanding. In fact, everyone that we have encountered from the front desk to the kitchen to the management team have been incredible as well. We couldn't be happier with the care our mother is getting. We truly feel like she is in the best hands and it is a joy to see her enjoying everything from the food to the daily activities to making new friends. Thank you Winchester Nursing & Rehab for making this transition for my whole family, especially for our Mom, so seamless and pleasant.

Atrocious. Incredibly weak and inconsistent medical oversight leads to haphazard care including…read moremedicines administered, food safety, therapy (or lack thereof). Patients crying to be transported simply from their chair into bed for 2 hours. Not an exaggeration. Witnessed multiple times. While there are exceptions, staff can be very rude, defensive, flippant, deflecting. US News quality reviews very inaccurate & misleading from what we've witnessed. Terrible. If this is one of the better skilled nursing and rehab hospitals in the greater Boston area, we're in a very sad state

Aberjona has helped a few members of my family quite a bit over the years. They handled my…read moregrandmother's rehabilitation very well on two different occasions. It was also a great place for my great grand­aunt, who lived there for years in the nursing home. The medical staff is very approachable and not afraid to explain anything you may not understand.

Rehabilitation. One gentleman was yelling HELP for 3 hrs on 5/17/26 from 8 pm till 10 pm. Until I…read moresaid " Can someone help this man? He's been saying Help for 3 hours and no one can sleep including me! Never ignore someone like that shame on you!"

When my 94yo bachelor uncle chose the Red Sox and Dunkins over moving out of state to my home, I…read moreheld my breathe! His "aide" has taken him in under her wing. We have put in place an easy line of communication to be sure I stay aware of his needs. So far so good!!

We're really thankful to everyone at Woburn Nursing Center and Rehabilitation for the kind and…read moresupportive care they've given our family member. Since moving in, we've seen great improvements in their health and mood. The staff are friendly and truly care, making it a welcoming place that feels like a community. We highly recommend this center to anyone looking for quality care with a personal touch.

If you care about your loved one, do NOT send them to Life Care Center of Stoneham…read more My father was admitted here after a toe amputation due to a blood infection--and what happened next was nothing short of horrifying. He was extremely ill from long-term antibiotics and severely dehydrated. We repeatedly raised concerns about his declining condition, yet the staff showed blatant disregard for his wellbeing. We specifically asked for something to help with his severe reflux, and our concerns were brushed off with no real solution provided. By Friday, he was urinating blood and vomiting. The response from a doctor "There's nothing we can do until Monday." He was in clear distress, and they offered no medical intervention. How is that acceptable in any licensed healthcare facility? My mother insisted they call an ambulance and thank god she did. My dad ended up in the hospital for 6 days! The core issue is this: Life Care of Stoneham does not have sufficient qualified staff to safely and competently care for elderly patients. What we witnessed was not an isolated oversight--it was a breakdown in basic care stemming from what appears to be dangerously inadequate staffing and training. If my mother hadn't been by his side every single day--monitoring him, speaking up, and demanding answers--he might not be alive today. That's not an exaggeration. The neglect at Life Care of Stoneham could have been fatal. This facility failed my father on every level--failing to provide proper care, to respond to medical emergencies, or to treat him with basic dignity and compassion. Stay far away.

I'd like to thank the staff at Stoneham but one person in particular named Karen Hutchinson for…read morelooking after my father for the 6 weeks he was there. Karen went above and beyond every day giving my Dad hope and smiles. She is very good with those that are in pain, frightened and not their normal self. Her calming presence, years of experience and attention to detail helped ensure he was improving albeit ever so slowly every day. Great communication and patience. Congratulations to Life Care of Stoneham for hiring and keeping such quality personnel. Thank you, Karen, for all you do.

I believe that they have a couple of aids who will go on and byond for my mom ,but my mom has…read morealzheimer and dementia and is very shy and non spokenen ,so she has been asking me why she can't have the same 24 hour that come every week because they are sending different faces and so she can not handle it i even got a doctors letter but they keep saying that they can not pay the over time ,I have requested one in particular who comes 3 nights a week and they cant i believe patient well being should come first ,no matter what But thats just my believe

This is what Abernathy Home Care based in Stoneham, MA services look like!…read more I had originally wrote a review on their page and was blocked when trying to warn others about what my grandmother has experienced over the last two years. My grandmother has been using Abernathy (formerly How's Work) for two years. My grandmother had two strokes, two years ago, and to prevent her from going into a nursing home, our family acquired 24/7 home services. The experience with Abernathy has been anything but pleasant. My grandmother lives alone and I started staying with her to prevent excess stress. My grandmother has limited function in her body. There have been multiple incidents of missed medications, no observation (she showered alone and was sent to the ER as a result of bruised ribs), no offering of food or water, employees ignoring her pleas for help, employees sleeping on the job everyday (even now as I type this), excess phone use, employee yelling, lack of professional boundaries, and so much more. If you care about your family members wellbeing, please go through another agency! I've had to report multiple aids using their emergency phone line. Nothing has changed nor improved!

Dr. Pifko is great! Very thorough and good about answering questions. Pragmatic advice…read more The front office staff can be a challenge. They seem very stressed out and when you go there it seems quite disorganized. Dealing with them can be a nightmare I saw a specialist for an abdomen pain. The specialist send the report back to Family Care Center. The specialist and the Family Care Center seemed to both want to have the other explain the issue to me. I'm not a doctor, I don't have a clue what the very formal medical report means. I had to really push both parties to get an answer. The practice is not very proactive in getting you to come back. My dentist sends me cards, calls me up when I'm a day late for my 6 month cleaning. Family Care left me a random voicemail that I hadn't had a physical for two years (I was actually impressed- first time they did this ever). I called up and they told me the next appointment was 6 months out. Ugh! Long story short Dr. Pifko thumbs up.... Family Care - I would go elsewhere...

Horrible all around. If I could give this practice 0 stars I would. Good luck even trying to get…read moresomeone to help you with anything basic.

I had a very concerning experience at Winchester Hospital when I brought my mother in with…read moreextremely high blood pressure (202/87). Upon arrival, they performed an EKG, X-rays, and blood work--but then left her sitting in the waiting room for over 8 hours without treatment or monitoring. Given her condition, this was alarming and felt unsafe. When we were finally brought to a room, we were seen by a nurse practitioner who, while polite, informed us we would not be seeing a physician as he had 12 years experience. After additional blood work, he returned and said she would be discharged if she could walk. A staff member walked her for approximately 10 seconds and cleared her. I specifically asked why she was being discharged with blood pressure still over 200, and was told she was "fine" and that her primary care doctor would need to manage it. This response was both dismissive and deeply concerning given the potential severity of hypertensive crisis. The lack of urgency, minimal evaluation before discharge, and dismissal of a dangerously high blood pressure reading left us feeling frustrated and worried for her safety. I would not expect this level of care--or lack thereof--from a hospital in a serious situation.

I will start by saying the nursing staff was 11/10 amazing! Fully medically knowledgeable,…read morereliable, personable, and resourceful. I could not have asked for a better experience with them all. However, EVERY SINGLE DOCTOR was awful. They could not maintain basic conversation or understand basic concepts. I had to project manage my mother's care. My mother hit her head from a seizure (as she has diagnosed epilepsy) and had a bruise on her forehead. The doctor asked how she got the bruise. We said from the seizure and he said "seizures do not cause bruising", absolutely unable to understand a concept that someone may hit their head while convulsing. Every doctor was as arrogant and condescending, with no medical knowledge to back it up. One doctor was trying to convince me she was not having seizures, but "sun downing" despite her convulsions and 20+ year epilepsy records. How any of them passed medical school is beyond me.