I've seen Dr. A & Dr. Leedy. I've seen Meghan, Melissa, Jo & the list goes on…read more Each one has been wonderful. Smiling faces, positive attitudes & environment. Clean and welcoming office & laboratories. Quick & punctual appointments. Easy scheduling and even easier email communication. All of that would be what I'd expect when coming in for an appointment however the reason RDA gets 5 stars comes down to this. Transparency. Every single time. Honesty, compassion & beyond surface knowledge is what brings me back. Comfortability in my plan of care gives me confidence that RDA is serving me as a total person. Love love love the staff. The follow ups, reminders & coffee in the waiting area. & lastly - their ability to connect on a deeper level than just me signing over a check. I feel like each one of the staff truly cares.

I had a horrible experience with Raleigh Dental Arts. They lied and said they were in my network…read morewith my insurance and they were not. They also lied saying they submitted my claims and they never did. A year later they tell me they were having trouble with the claims and wanted their money. Every week I call to talk to the office manager Chelsie, she is either on vacation or sick. No-one will explain to me what happened to the claims. I do not recommend this Dental office.

The staff is friendly and helpful as soon as you walk in the door. The quality of care is…read moreexceptional. The dental equipment is state of art.

I have been going here almost 8 years. In that time I had a dentist who I trusted leave. Since…read morethen there have been two more leave. I like to have the same dentist I can trust. Last spring I had my cleaning and they found a crack under a molar crown. I went to an implant specialist. Had it extracted and a bone graft. During those visits I had extensive halo X-rays and regular X-rays. Today I was told if I didn't have a "big picture done" Each Individual Tooth X rayed, they would not clean my teeth. I walked out. That is not necessary. I just had halo X-rays done a year ago. It isn't healthy to have that many X-rays. I am 72. I am not getting all new crowns or veneers. Not going back ever. Furious. They would not clean my teeth unless I agreed to have each tooth xrayed!

Excellent customer service here. The staff does a great job of making sure everything is clear to…read moreyou and they're very detail oriented here. I recommend this place because I left feeling comfortable in a place that normally causes anxiety and discomfort. Thanks everyone!

Dr. G is great! His office staff is friendly and professional. He is in my network for my insurance…read moreso I moved to him and he picked right up with my care from my previous doctor. I am very happy with my choice.

I'm coming up on 63 years of having terrible teeth. Needless to say, that means that I know a good…read moredental practice (and staff) when I see one. I went to Cary Family Dental last year to get what I thought was a cosmetic repair of my front teeth. (I'd had some work done on them *many* years before that I thought had just finally worn away.) I initially saw one dentist at CFD who took a look at the problem and a hygienist who took photos of my teeth. I then saw Dr. Acton, who laid out the options for me, a couple of which would have been quite pricey (e.g., implants). First, I appreciated Dr. Acton assessing his patient accurately when he said, "You don't want to see before-and-after pictures, do you?" No, I did not. He ended up identifying something a dentist I had just seen (for something unrelated) had not; the problem teeth actually had *cavities*. He did the repair work himself. The difference was visible not just to me, but to friends as well. I've since seen Dr. Acton & Friends several times (sadly, recently, for a significant amount of work). The hygienists have all been great (and I appreciate that they don't use that stupid, messy prophy jet thing when they clean my teeth). The CDA (certified dental assistant, as I just learned) that I had with my most recent "visit" was also fab - just wish I could remember her name. Is Cary Family Dental cheap? Nope. But they do great work, and I would know.

#1 Sat in the outer waiting room forever as a new patient. Was last to be walked in…read more #2 Dental hygienist was great so that was a good thing, although too many touchy-feely questions for my like. I was there for a teeth cleaning, and some x-rays. #3 The tooth cleaning was less than impressive. Some of my deepest stains did not come out and they did not have answers for why they could not get them out "in my opinion". They were all ready to do extra fillers above my eye teeth to augment where the stains were. This would be at my cost, and would make the stains, invisible to the naked eye. #4 when I went to check out, I find out there is no coordination of benefits, which was never mentioned at any point when I spoke to the office manager or staff person during the initial interview. So now I'm going to have to file the extra paperwork myself. Not cool! #5 The straw that broke the camels back is several weeks later, when I receive the bill from the insurance company stating that this dentist office is out of network for my insurance company, which I specifically asked them to check and was told they "accepted my insurance". Now I don't know what that means to them, but to me, it means that they are in network for my insurance company. Surprise, they aren't! I owe almost $350. Again, not cool!

Dishonest and shady office staff has turned this once amazing dentistry office to shambles. When…read morethey stopped accepting my insurance and did not inform me of it was the turning point. First they sent me a bill from an appointment that was 6 months prior for charges that I had no knowledge of - they backtracked and said they don't take my insurance anymore and I needed to pay it. No, that's not how this works! I paid what I was supposed to pay when I was there, they wanted even more after 6 months?!? The way I found out was when my daughter went for her appointment and they told her it would be somewhere around $100 for what we had been paying $0 previously. No notice! I told her to get back in her car and come home, do not go sit in that chair for your cleaning! The office staff had the audacity to tell me they would charge me for a no show if she didn't stay, somewhere around $100. I laughed, and told her that it is on them for not informing us of their change in accepting our insurance and to come find me for that missed appointment charge - please, come find me! That was the end of going there. It's a shame. I liked Dr Adams, he was nice. It's the lack of communication with the patients in which they lack that led me to find another provider. Touché

I was a patient with Dr Adams years ago. The attitude of the office as always offputting, but I…read morethought I was getting good care. It turns out, multiple aspects of dental work by Dr Adams was incomplete and done very poorly. After years of an infection that broke into my sinuses, I went to see a specialist who immediately identified the poor work. He also knew exactly who did the work, as he has had to help other former patients of Dr Adams with similar issues. Thousands of dollars, multiple procedures, and multiple health issues later, I am back on track and healthy. As a side warning - over the years, I have posted about this experience on provider review sites. Those reviews, and others I would see about similar botched work by Dr Adams, have since been removed.

Waited 100 minutes to see the dentist. He was very rude. The…read morebusiness is short staffed.

would never go back just for the fact the lady at the front desk has a horrible attitude lack of…read morecustomer service and empathy for patients. blamed everything on the answering service.

I wish there could be an option to leave a 10-star review, because I feel that this practice…read moredeserves it. My mouth was an absolute train wreck when I went in two weeks ago, and Dr. Thore and her staff have literally performed a miracle. They have all been extremely professional and knowledgeable, but also very kind and empathetic. Dr. Thore operated on my mouth for five straight hours, made sure I was comfortable, and was simply a delight. Cheyenne had the patience of a saint taking my impressions, and the young lady who assisted Dr. Thore during the surgery was also amazing, knowledgeable, and compassionate. And the cherry on top of the cake? Their work was so precise that I even had minimum discomfort post-surgery, and the cost of the entire procedure was so much more affordable compared to other estimated I had received! (I am mentioning this because I know that it is a very important factor in decision making - it was for me, at least). I could write a million words, but they probably would not be enough to truly express how deeply grateful I am. Wonderful, wonderful dental practice.

Worst dental experience ever. Such an unprofessional office, they will talk about other patients…read morein front of you. Most likely doing the same to you. Will never go back.

Excellent in customer care and service. Amazing team support. Pedro and my favorite Dentis took…read morethe fear out of my treatment plan.

st. Mary's dentistry is a very welcoming, considerate, and caring practice…read more Dr. Shafik is an excellent dentist.