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    Walden Square Dental Care

    4.3 (6 reviews)
    Closed 10:00 am - 8:00 pm

    Services - Walden Square Dental Care

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Recommended Reviews - Walden Square Dental Care

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    1 year ago

    Type of care is excellent, quality is great, office experience keeps you coming back, I recommend WSD, they go beyond the call of duty

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    All Family Dental & Braces

    All Family Dental & Braces

    1.8(41 reviews)
    0.8 mi

    Great place! My toddler comes here to see Dr Pree and she is great with children. From what I know…read morethey also have a pediatric specialist, oral surgeon and couple of orthodontists. Short wait times and front desk receptionist are always welcoming and will put on a movie for children in the movie room and provide them with coloring sheets and crayons. I also have my braces put on here!! Lowest downpayment I've EVER seen and very manageable monthly payments. Office manager is flexible and helpful when financial hardships hit.

    We have been coming to this office for routine cleanings and X-rays, and those visits have always…read moregone okay. The front office staff and X-ray technicians have consistently been friendly and professional. Unfortunately, our experience during my daughter's procedure today was completely different. She was scheduled to have an abscessed tooth extracted and two cavities treated using nitrous oxide. As you can imagine, she was nervous. She does much better when procedures are explained to her, so she asked a simple question about the nitrous. The response she received was essentially, "It doesn't matter. You don't need to worry about it." That immediately made both of us feel dismissed. As a parent, I was never told what to expect. No one explained how long the nitrous would take to work, what the process would be, or what was happening throughout the appointment. My daughter became increasingly upset and cried while they attempted to numb her with injections. Again, there was no reassurance or explanation directed to either of us. What surprised me even more was that the dentist administered the numbing injections and then left the room to see another patient without saying a word. There was no, "I'll be back in a few minutes while the anesthetic takes effect," or any explanation at all. We were simply left sitting there wondering what was happening. To add to the confusion, another staff member came into the room asking if we were there for a cavity and said I needed to sign paperwork that I had already completed at the front desk. It honestly felt like no one even knew why we were there or what procedure was being performed. At that point, I realized this was not the right environment for my daughter. I told them we would be seeking treatment elsewhere. My daughter had already received nitrous oxide and numbing injections, yet instead of addressing our concerns, the interaction became even more uncomfortable. Communication was difficult, and I left feeling that our questions and concerns were viewed as an inconvenience rather than something that deserved a thoughtful response. What disappointed me most was the complete lack of compassion. This was a child undergoing a fairly invasive dental procedure. Bedside manner matters. Taking a few moments to explain what is happening, reassure a frightened child, and communicate with the parent can make all the difference. To end the appointment, we were simply sent on our way. No one explained how long the nitrous or numbing would last, when my daughter could safely eat or drink, or what to expect afterward. After everything that had happened, we left feeling confused, dismissed, and upset. I understand that not every child cooperates perfectly during dental procedures, especially when they're frightened. That's exactly why patience, communication, and empathy are so important. Sadly, those were the things most lacking during our visit. While we had ok experiences for routine cleanings, I cannot recommend this office for pediatric dental procedures that require extra care, communication, and compassion.

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    Walden Square Dental Care - pediatric_dentists - Updated August 2026

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