I was very impressed with this ENT office. Tri was very thorough in the staff was very friendly. I…read morehad the worst sinus issues and left ear pain, which made it difficult to sleep. All gone after two weeks. Being a doctor myself I'm so happy to have a go to place and refer all my patients as well. Thanks again.

I do not recommend going to these office- the office staff has minimal communication between each…read moreother, at times important client information is never put in charts, they have "hidden" fees (they are not up front with everything from the start financially), don't have proper coverage when staff is gone, and unfortunately wasted a couple months of my time - again, directly due to their poor communication between each other and lack of communication/not following through with updates with me. The doctor himself seemed knowledgeable and capable, but even some of the information he told me about the logistics of the surgery location/needs were inaccurate per his own staff.

Dr. Jaesung Lee is a wonderful caring person and a skilled physician. Though our healthcare system…read moreis strained he has always been available to care for us, the public. His staff while also working under strained conditions at times are courteous and helpful. Surgeons and others take night-call to care for those individuals who need care during after hours, which can be very demanding.

I was seen by Stephen Chan, MD, who replaced the most experenced prior MD, Scott Voorman who…read moreretired, Chan he did a scope and then followed the previous procedure of 3 nose sprays, which they now charged for billing code 30801: ablation of the inferior turbinates, which requires radio freq, or heat which is not the service provided to me, for $780, in addition to the scope billing code. 30801 is a incorrect billing code, as they will not change it, my insurance refused payment after I received my EOB. Then speaking to well known experenced ENT MD, he was remiss at first then explained they just sold the pratice to a national company last year and there are numous complaints for incorrect/over billing and procedures being un-necessary preformed. Now the seasoned professionals have retired and the new have taken over, honesty and bedside manner is now extinct in this practice. don't assume their billing is correct and truthful and just pay the billing, do your research.

Dr. Saranya Reghunathan was very professional and straightforward. I took my 6 week old due to a…read moretongue and lip tie. She made us feel very comfortable and there was no pressure of making a decision. I would highly recommend her the office staff were also very nice and welcoming.

This doctor has an amazing way to make you feel calm when you're gonna have a procedure you're…read moreunfamiliar with. She has a great customer service and walked me through every step of a procedure procedure. I had done yesterday and I really trust her. I would go back to this Anytime. The folks at at the front desk have been so helpful when I've called or when I've just needed a simple answer they've been just very kind and I got in quickly. I got out quickly. It's a convenient location. I just am very happy with this doctors office and the Doctor Who I probably am not pronouncing her name correctly, but she's wonderful... Five stars

Do not go to this doctor. The girls in the front (I say this since they are 17 or so) do not care…read moreabout anything let alone assiting people. They overbook all the appointments. I waited with my 4 year old for 40 minutes (long story) but basically the doctor prematurely prescribed surgury on my 4 year then would not return my call after they let other patients in before us! They do not care about anyone except to double and triple book appointment times for 1 doctor. We are going to report this Dr to the board of CA.

This place is grotesquely incompetent. Avoid at all costs. Reception is rude. I spoke with the…read morefather. Do not recommend. Other poster negative accounts seem accurate

Tri is truly the best! Dr. Alavi and the entire Ventura ENT team go above and beyond to make you…read morefeel welcome and at ease. Julie at the front desk is incredibly kind and helpful. They did an excellent job with my balloon sinus procedure--it's been five months and I haven't gotten sick since! I'm currently receiving allergy shots there, and the process has been seamless. I highly recommend Ventura ENT to anyone in search of exceptional ENT care.

I had an appointment last month and they couldn't figure out what was wrong with me they took 300…read moredollars that day just so they can say I'm allergic to something but they don't know what they also made me take down the review in order for them to see me the doctor just prescribe amoxicillin and they said they would call me back in 7 days for an appointment after I was done with the amoxicillin and did they ever call me back no I do not Recommend this place.

Front office staff will not do insurance verification. SO i never got an appointment . Even though…read moreI told her that I did check with my insurance and they did say she was in network and taking my insurance she said I may still have to pay out of pocket. I used to do insurance verifications and they take less than 5 minutes for a practitioners office to double check . They have lost a patient because of this lazy attitude.

Dr. Golgert is not only an exceptional physician, she truly cares about her patients.read more

Dr.Lueg looks out for the details. I've had issues with my left ear for a long time. A previous ENT…read morehad made a diagnosis, but when I told Dr.Lueg and he thoroughly examined my ear, the previous diagnosis ended up being incorrect. I went in for follow up appointment the week after my first visit, and was very happy that some additional testing was ordered to see what the problem is. Now I can finally get some answers on what's been going on. The office staff is also very friend and easy to talk to. I didn't feel rushed or like they were just moving on to next patient when I was done.

During my physical exam, my doctor noticed a significant amount of ear wax buildup in my right ear…read moreand recommended that I use ear drops. After using them without success, I experienced hearing loss due to a complete blockage. Luckily Dr. Leug was able to see me as a walk-in without insurance. I had a wonderful experience and the front office staff was especially friendly and helpful. The procedure was quick and painless. I am glad to say my issue was completely resolved and would highly recommend anyone with a similar problem to come get a professional ear cleaning.

My wife and I visited Dr Coffey for a couple of small procedures. Dr Coffey has a wonderful…read morebedside manner put us at ease and the procedures were quick and easy! His team is equally as friendly and professional. Another perk is they had a couple great local restaurant recommendations for lunch. Five stars!

I called and made an appointment because I was having some trouble with my ears. The office was…read moreeasy to find and the receptionist greeted me right away. Very friendly and upbeat staff. Got me signed in and I was seen promptly. Dr. Coffey gave me an initial exam and then sent me to the in-house audiologist, where she tested my hearing and tympanic membranes (?) - which came back normal. Then I saw Dr. Coffey again and he gave me some recommendations for my concerns, explained the products he was recommending, showed me examples of how they worked and took into consideration my preference for using less medication rather than more when possible. Overall everyone at the office just had super nice attitudes and was pleasant to work with. I think this was their first day of being officially open so they had a few technological glitches, but nothing that impacted me in any meaningful way. I will definitely return if I have any more issues in the future with my ears, nose or throat!

My whole family likes Dr. Dickey. She is friendly and does not rush through your appointment. She…read morewill cover all the issues you are having (illness, pain etc.) I did knock off one star because of how busy the office is, but I know from experience that all good doctors are busy.

She stated to me that she needed to be in the LOOP? She wanted all my medical records from all my…read moreDoc's. That was a red flag for me.