I cannot believe how worthless the staff is there. They said it's "not my responsibility " to see…read moreif they take my insurance.

Dr. Alavi and the staff were amazing throughout my husband's surgery.Everyone was kind,…read moreprofessional, and made us feel comfortable. Appointments were easy to make, and the wait time was short. It was also a big plus that they speak Spanish. Highly recommend!

My husband had a growth inside his mouth and Dr. Alavi put us at such ease during the review…read moreprocess. He is by far the best, well mannered doctor! Made us so reassured from the start! I would not trust any one else.! Also, My 85 year old dad, came from PA to have Sinus Surgery and this was by far, a life changing event. He can breathe like never before! Also, my son won't trust anyone else but Dr. Alavi! By far, the best bedside manners as well. Not too often, you find a doctor with superior knowledge and great personality! Dr. Alavi is both!

Tri is truly the best! Dr. Alavi and the entire Ventura ENT team go above and beyond to make you…read morefeel welcome and at ease. Julie at the front desk is incredibly kind and helpful. They did an excellent job with my balloon sinus procedure--it's been five months and I haven't gotten sick since! I'm currently receiving allergy shots there, and the process has been seamless. I highly recommend Ventura ENT to anyone in search of exceptional ENT care.

After years of suffering from sinus infections, my primary physician suggest Dr. Waldman. Dr…read more Waldman was the first of any of the physicians I had seen previously to scan my sinus cavities. He was able to determine the cause of the frequent infections and recommended a balloon sinoplasty. This procedure has made all the difference in how I feel. The procedure has eliminated post-nasal drip and early morning headaches. The procedure itself was quick and painless as was the recovery. Nice office staff as well.

Dr. Saranya Reghunathan was very professional and straightforward. I took my 6 week old due to a…read moretongue and lip tie. She made us feel very comfortable and there was no pressure of making a decision. I would highly recommend her the office staff were also very nice and welcoming.

This doctor has an amazing way to make you feel calm when you're gonna have a procedure you're…read moreunfamiliar with. She has a great customer service and walked me through every step of a procedure procedure. I had done yesterday and I really trust her. I would go back to this Anytime. The folks at at the front desk have been so helpful when I've called or when I've just needed a simple answer they've been just very kind and I got in quickly. I got out quickly. It's a convenient location. I just am very happy with this doctors office and the Doctor Who I probably am not pronouncing her name correctly, but she's wonderful... Five stars

I was very impressed with this ENT office. Tri was very thorough in the staff was very friendly. I…read morehad the worst sinus issues and left ear pain, which made it difficult to sleep. All gone after two weeks. Being a doctor myself I'm so happy to have a go to place and refer all my patients as well. Thanks again.

I do not recommend going to these office- the office staff has minimal communication between each…read moreother, at times important client information is never put in charts, they have "hidden" fees (they are not up front with everything from the start financially), don't have proper coverage when staff is gone, and unfortunately wasted a couple months of my time - again, directly due to their poor communication between each other and lack of communication/not following through with updates with me. The doctor himself seemed knowledgeable and capable, but even some of the information he told me about the logistics of the surgery location/needs were inaccurate per his own staff.

We saw Dr. Voorman when my husband experienced a relatively sudden and significant loss of hearing…read morein one ear. Not long before visiting Dr. Voorman, he had begun taking aspirin, a drug we later saw was listed as ototoxic. Without disclosing the fact of ototoxicity to us, he said to my husband, "A virus ate your auditory nerve." When we relayed Dr. Voorman's 'diagnosis" to our family physician, he said of Dr. Voorman's statement: "I don't think that's funny." And upon Dr. Voorman's flippant, un-lab-corroborated diagnosis, he neither advised to stop the aspirin, nor did he refer to a physician for evaluation of a "virus." However, he did inform us that his office was selling hearing aids. Given that the treatment of my husband differs markedly from the quality of care reported by other patients in reviews---- and given the experience that some doctors bring their bigotry into their practices--- it is reasonable to wonder if Dr. Voorman's treatment of my husband was a manifestation of ingrained religious and/or ethnic prejudice and not simply attributable to an inability to entertain objectivity and scientific method in the treatment of patients.

I was getting the run around with lackadaisical physicians in Santa Barbara and decided to look for…read morea ENT South. Fortunately, I found Dr. Voorman. Not only did he diagnose me in one appointment but he put me a treatment path that has exponentially improved my quality of life.

Blood tests revealed what could potentially be something serious. Called the office 2 days ago…read morestating I was scared & asked if the provider could call me back. Tried again today as no one had responded to my concern. Only after many questions did I learn the providers don't call patients back. Left in limbo. What use is a good technician if they cannot communicate back and address patient concerns?

My experience as a patient of Dr. Verma has been nothing short of wonderful. He's knowledgeable, he…read morelistens and he truly cares. The office staff is always very friendly as well. Any concerns I've had have always been addressed promptly and messages are always answered in a timely manner. I can't say enough good things about both him and his staff.

My experience has ONLY to do with the office staff here. Also know the doctors do not respond to…read morethese ratings. The OFFICE girls do and are even rude with their responses. My life the last many years with chronic pain hasn't been easy. Nobody would understand that who has not experienced chronic pain themselves. I had to have 4 surgeries in the 3 years. 2 of them were in the last 5 months for a precancerous condition. I had to reschedule my SI Joint injection a few times, because you have to space your anesthesia apart and I had to have these 2 surgeries immediately. When I called 1 week before my scheduled SI joint injection to see if I could postpone it a few days due to my back being out and I physically could not move, Stephanie was unbelievably rude to me. I was on speaker. I had a friend sitting next to me who had been helping me. Stephanie rudely responded "you've rescheduled like 6 times already." I told her I've had to have many surgeries and I've only rescheduled for those reasons. She then rudely responded "I have to put you on hold." It went dead silent and we thought we were on hold, so my friend looked at me and said "what a b***h." Immediately Stephanie said "I heard that! You just called me the "B" word and I'm telling my boss and I'm hanging up on you!" First of all, I never said it, second of all, neither of us would ever say that for anyone to hear! We are kind, respectful people. We were supposed to have been put on hold. Not a "fake" hold. My friend was just speaking her thoughts to me. Especially because she knows all the hell I have been going through. That's how rude Stephanie was being. Before she hung up on me I was trying to say "wait! Let me explain." I called back and tried to speak with her and explain my friend said that to me not ever meaning for Stephanie to hear it. I spoke with Paula, the manager. I was pouring my heart out crying, apologizing, and sending my apologies to her from my friend as well, who said it not ever meaning for her to hear that. I explained how desperate I was to get my SI joint infection from Dr Phillip Nguyen. My last one gave me 2 months of living without pain. She said she'd call me back that day and she didn't. I called again the next day. Paula told me they would not accept me as a patient anymore. I truly do not think Dr Nguyen knew about "their" decision. No matter what response is given on here, it will be the office girls and most likely false information. Everything I state is the truth, the whole truth, and nothing but the truth. I decided to call the surgical center and they were so nice. I even told them about the situation I had with the office girls. They said I was still on the surgical schedule and to come. So that morning I called the surgical center to confirm. They said I was on the schedule. My mom was on her way to pick me up and Paula that manager called me and said "you are not to go to your surgery! You are off the schedule! We are calling the surgery center to make sure of it." And that's what they did. I truly don't think Dr Phillip Nguyen decided himself not to take me as a patient. The office girls did everything in their power to keep me from getting my injection. If they only knew the pain I endure every day of my life. Stopping someone from getting pain relief because of lack of forgiveness is sad. It's obvious this office is run with a true lack of empathy. The reviews speak for themselves. The negative reviews are mostly about the front desk staff. Their responses to patient's reviews are vile. Remember, it's them responding, not the doctors. If you are able to get past the rudeness of the office staff, I would truly recommend Dr Phillip Nguyen for pain management. Meanwhile I have to start over with referrals and waiting months for appointments because of the lack of forgiveness and empathy here. For something that I personally didn't say or my friend meant for her to hear. I hope those girls never have to experience chronic pain like I have. I will find a way to get a hold of Dr Nguyen and tell him my story.

Worst experience at a doc's office. Front desk is rude, It's worse over the phone! They can't…read moreanswer questions, give attitude when canceling an appointment do to an emergency, rudely tells you have to call 24 hours in advance (they're closed on Sundays) and IT WAS A LAST MINUTE EMERGENCY, still gabe attitude. Then hangs Up on me in the middle of my sentence trying to reschedule. Find a more professional place to do business.