This is the second time this place has been out of crucial pain medication, left with the fear of dealing with it the entire weekend, first time tooth (not so bad) but second time CABG (just a touch more serious). They don't transfer prescriptions to a store that may have it in supply. Im the one traveling out my way to get it if they do. The place needs work I tell you. Like some say, If I could give them 0 stars I would. read more

The second month in a row they haven't gotten my pain medication filled in time. I was without for well over a day and a half .Pathetic!!!

If i could give 0 stars I would. Called 3 days in advance for my medicine for them to never prepare it. Went in to get the medication after 4 days and they still did not have it done. They then told me id have to sit there and wait for 30 minutes for them to prepare my meds. How it takes 30 minutes to put pills into a bottle is beyond me read more

I'm absolutely astounded that any Walgreens is able to trick people into using their pharmacy. The level of disdain they treat their customers with is astonishing. It's absolutely shocking any place of business could be this horrible at customer service, and I've been to Walmart. This Walgreens was terrible when we lived in Altoona eight years ago, and amazingly it's gotten worse since we've moved back. Words fail to convey how awful they are. I've been to horrible Walgreens, but this one must be the example they all strive to become. read more

Can't ever get my prescription. The pharmacist keeps leaving and they won't notify me. Terrible service.

Fast, professional and kindness you will find at this store. Kathy is just a lil thing and she ALWAYS greets customers with a smile. I love this store, thanks Kathy for being an amazing employee. read more

Me and my friends went in to get something for our friends sister for her bday and some guy went up to us and kicked us out saying that we can't be in the toy aisle without a parent and we were asking why and he said that he would call the police and kick us out if he kept asking so we left but then we went back in so we could get candy he kicked us out right then read more

Terrible customer service! They need new employees. Especially eye lash girl! They are all on snail mode and don't know how to interact with customers! read more

If I could, I would give no stars that's how bad my service was at this walgreens. It was so completely unacceptable what happened to me. Kitty, the cashier in the pharmacy called me crazy to my face. She asked what was wrong with me, besides being crazy. She then was incredibly hostile to me, the entire time and kept telling me to sit down. Even though when I went through the line, she refused to give me my paperwork to get my second covid shot. I eventually had to go through the line again, after sitting for over twenty minutes and had to be helped by someone else. Who was shocked that I hadn't gotten my paper work. Kitty, then claimed my paperwork needed to be printed and the other cashier was shocked that it still wasn't taken care of in all the time I was there. Kitty then, went into the back and made fun of me for getting the vaccine. I will honestly say, I will never go to a walgreens again and I am seriously considering calling upper management in walgreens. I want Kitty fired, not only for harassing me but for repeatedly making fun of me. This was the worst service I have ever received, I am thinking of calling my lawyer over the harassment I faced. What they did was discrimination and I am horrified that I had to experience this today and I demand something be done. Honestly never come here, that's how bad my service was. I will never come to a walgreens again. read more

I refilled my medicine today. One of the drive thru Windows is closed. I wait for 4 cars. I get to the window they ask for me to drive around because it isn't ready. I drive around and wait 3 more cars. As I approach the window she says they are out of the medicine, can I come back after 5? Um no. This is my second time this location didn't have the medicine I called in. I would think the app would notify me when I request refill. Really annoying. read more

To the gentleman pharmacy tech working today, 7/18/21 at approx 2:15pm. . I have never been one to write a bad review, or ever cause a scene. We all have "bad days". But this gentleman has been rude on multiple occasions. I left the pharmacy in tears today. I tried explaining why I need to make sure my medication was in stock, as I I will be leaving soon for vacation had recently had issues with my brand name medication not being at the pharmacy. I was interrupted multiple times mid story with him asking for my phone number to set up automated texts for refills???? I didn't even get to explain why I was there today. He had also recently been very rude to my father when he was trying to pick up his medication. My father is quiet and reserved like myself, and he had told my father to "take it easy" when the pharmacy forgot to order his prescription. How is this guy still working here? I spoke with the pharmacist at this location via telephone who was was extremely helpful with transferring my prescriptions to Hy-Vee. I have had good experiences with this location and with other staff, but for some reason this pharmacy tech has always made me feel ignored. I've never been a "Karen" or have ever written a bad review. But I left the pharmacy in tears today because I felt like I was being brushed aside by this MALE because I was trying to discuss my birth control medication. ... all I wanted to do was discuss if my medication was in stock but left crying and my prescription being set up for automated fills... read more

Bring in scripts 4 hours before they close and wait till the next day to pick it up. Nope not ready. Be ready in a half hour. Come back an hour and a half later. Still not ready. Had the scripts for 6 damn hours and can't have them ready???! I'm sick if this Walgreens. Don't think I'm coming back!!!!!!!! read more

There is truly a reason why this store location has such poor reviews and ratings. My review is based on the pharmacy and how unkind they have been to new customers. Terry is the employee that works in the pharmacy and I strongly recommend dealing w someone else over him because of how rude and confrontational he is to people inquiring about medicines and their prescriptions. He gave me medicine that wasnt suppose to be filled, but to make matters worse the additional prescription I was getting, (and actually needed) he pronounced incorrectly. So when I asked for the name again and grabbed my medicine bottle from my purse to verify it was correct, Terry had begun to read my prescription out loud!, what it was prescribed for and the common uses for the medicine!! All while the pharmacy inside the store was busy w customers and other employees. I left the drive thru of this walgreens pharmacy in tears because it was humiliating how he treated me when I asked him the name of my prescription again. Hard enough to handle a new diagnosis and personal hardship, but to be treated so poorly by someone who works in a field where people are needing medicine for personal health reasons. Absolutely horrible treatment...called the store manager Meredith also. She said she wasnt going to handle it today because she was "on her way out the door"! Highly recommend going elsewhere for anything you would get from Walgreens!! Total waste of customer service. read more

What I like about this Walgreens is the friendly staff. There seems to be a low turnover of employees at this location because I have seen the same people working there for quite some time and they are always helpful and friendly whenever I shop there. read more

My experience was really bad with picking up a prescription about. The gal that was waiting on me just left me standing for a long time while she went to work in the photo department. We won't be back! Unless absolutely necessary. read more