I just waited on hold for 36 minutes just to be hung up on as soon as they answered the phone.

I stopped using this pharmacy after numerous calls from them pushing the flu vaccine. When I asked what was the nature of the call, they indicated it was related to a prescription. The call was not about a prescription but a money grab, using bait and switch tactics to extend the conversation. No more calls since I blocked their number and switched pharmacies. I understand Walgreens is in a financial free fall and closing 1200 locations but this approach is not the type of customer engagement that is acceptable. Don't call me, I'll call you. read more

They always close at least an hour early, the drive was closed for a year, they decide you don't need some of your prescriptions and don't tell you that they didn't fill them, sometimes you'll be on hold for an hour just for them to pick up the phone and hang up on you, they don't always give you all the the prescriptions you paid for, they're rude when they do pick up the phone, the list goes on and on. I'll add more later when I think of more. read more

This is the nicest, most spacious Walgreens's I've ever been in. It was awesome. But the employees were rude, rude, rude!

Terrible customer service, especially when dealing with people that are sick/not feeling well and trying to get medicine. I came in to pick up a prescription, and they were having trouble figuring out my insurance. They told me to call the insurance which I tried to do but they were closed. Once I came back from calling my insurance, I told them they may have to call on their end because I can't get a hold of anyone. The pharmacist came out and said, "What makes you think I can call them if they are closed?" I just was thinking there was a pharmacy service line or something they could do on their end that a regular customer couldn't do. After going back and forth with them, I told them I had been to other Walgreens pharmacies before, and they were able to take my insurance, so I did not know what more to do from there. The pharmacist proceeded to tell me to go back to my other pharmacy (which is a Walgreens out of state) because she can't help me. I told her I couldn't because I don't live there which is why I came to this location, and she then told me they would transfer my prescription elsewhere. There was no consideration on their part and they did nothing to try to help me figure it out. Instead they made me go away and try to figure out something else while I'm still sick and waiting for medication. read more

Waited on hold for an hour and thirty three minutes even through a "lunch break" that was not at their scheduled break because it was an emergency and I could not drive there. For the staff to answer the phone tel me to hold real quick and after 10 minutes hang up on me. THE WORST. Everything about them. Awful read more

This is the WORST pharmacy I have ever had to deal with. Multiple pharmacists told me they would have my prescription ready on Wednesday.. then it got pushed back until Friday. It is now Monday and they are just now telling me they have a problem ordering the prescription itself. They are also extremely slow. Don't go here. read more

FOUR F*CKING TIMES I came to this Walgreens to pick up a TRANSFER PRESCRIPTION from--wait for it--another WALGREENS. Each and every time they are so UNBELIEVABLY INCOMPETENT they cannot figure out how to do the insurance AND IT CAME WITH THE INSURANCE INFO!! After the FOURTH TRIP and waiting a total of 3 HOURS while these incredibly STUPID jackasses pulled their puds and STILL I do not have Mom's prescription. I gave up and transferred her prescription to Savon in the Albertson's on College Drive where they had it filled, billed and ready to pick up in 30 minutes start to finish. If these f*cking MORONS can't figure out proper billing, DO YOU REALLY TRUST THEM WITH YOUR MEDICATION?? I can't risk it--I fill six thousand dollars worth of prescriptions every month. I don't care who you are, losing a 72K per year customer is going to sting. Suck it Walgreens! read more

Horrible service. They told me they were backed up on filling prescriptions and told me to come back in a couple days to pick it up. I waiting three days and when I asked about it they were rude and the lady told me that they didn't even start making it and then told me to sit down for 30 minutes to wait for it to get filled. This is not the first time I've experienced terrible service at this Walgreens. read more

Worst pharmacy. The customer service is absolutely horrible. Stood at the pharmacy counter very sick in desperate need of medicine and the pharmacist didn't even acknowledge me for over 15 minutes, and when I was finally noticed she was not nice or friendly at all. Was very disappointed. Also, when calling on the phone to refill a prescription they do NOT answer the phone, you can call at any point in the day and they will say that there is 3 more callers ahead of you when in reality there is NO ONE, they are just not picking up the phone. Worst customer service I have ever encountered. read more

Horrible staff and they don't care about their customers. Mean employees who are not helpful and very inconsiderate. Just don't go here, will be wasting time read more

Worst pharmacy I've ever experienced by far. Constant problems and wouldn't deal with it if other Walgreens were closer by. Good luck getting in contact with them or getting your prescription in a reasonable amount of time. read more

if i could i'd give them 0 stars... need new staff... terrible service. went to pick up a picture... it wasn't done until an hour later.

The worst service I have ever experienced. I waited on the phone for over an hour twice and still have not spoken to anyone. It's as if no one here knows what they are doing and they don't have an ounce of customer service skills. read more

Umm yeah they don't do so well with the transfers of prescriptions at all. If you have a transfer to do at this location be prepared for a screw up. read more

This location is really close to lsu and stays open for 24 hrs. Keep in mind the pharmacy closes much earlier, but a great late night store when you need snack. read more

Walgreens - Drugstores Near Me - Baton Rouge, Louisiana

The pharmacists consistently seem very unhappy. The way they respond to and receive customers comes across as rudeness. I like this Walgreens for all but visiting the Pharmacy. read more

Very efficient staff, the pharmacist was a great help today explaining the vaccination for shingles. This Walgreens is always spotless, a pleasure to shop in. read more

Nice & modern. Revamped architecture. Close to my domicile... very convenient. My only issue was the medicine aisle. I've never had to REALLY SEARCH before at a drugstore for specific OTC meds... but I did here. I do like their prescription area... comfy chairs, decent wall art... it felt more like a waiting room in a private practice :) read more

This pharmacy is literally run by criminals... Ive had to make police reports this and last week due to them telling me that they gave my freakin NARCOTIC prescriptions away! Ill try to make this quick... Lol. I m epileptic so this was AGONIZINGGG. I was told that the meds were picked up the day after i dropped them off. This was a huge red flag though, because I was only told this after a long month (well 25 days) of weekly attempts to pick them up, which were all faced with the response "your insurance hasn't authorized them yet". NOTTT "They were picked up already this month"!!? Once i finally spoke to my insurance, I approached the pharmacists about this odd situation (Why had a month of phone-tag about my insurance, result in the medicine having already been dispensed 24 days ago? Where and who and HOW was this miscommunication deriving for almost 30 days?) I was literally ganged up on by both pharmacists in this encounter, one telling me "theres nothing we can do about it", and the other telling me that they cannot resolve this to my doctor. It was the eye rolling and frustration that made me feel dumb for even asking.. So ive filed a complaint and 2 police reports, and luckily I was told that these people never even filed liability claims for my missing medicine, therefore my complaint about their incompetency was definitley making sense to corporate. Now claims have been opened buuut ill be fighting seizures until February still.. Anyway. This place gave my NARCOTICS away to some random person without ID, has caused hell in my life (i cant even drive without my medicine..) And has literally caused me to have to graduate next semester instead of in May because of the health issues caused. If you go here i hope you have lawyers and I seriously hope you do not have a crippling disorder of any kind. Good luck guys!! read more

The Pharmacy managers make it a point it to make sure you know you aren't worth there time it feels whenever I have to deal with them directly. The woman especially. Rather than asking me about my insurance she simply insisted that I could not have my medicine because I had none. It took me having to calm her down to explain that I pay out of pocket with a medical credit card company I am with. Her tone was disrespectful, her attitude bording abusive, and the fact that this has been repeated shows me she doesn't care. I am switching pharmacies and I suggest not getting involved with this one to start with if it can be avoided. It isn't even open 24/7. NOTE: A couple of the pharm tech gentlemen have been very courteous and respectful. read more

The only reason this review is getting 2 stars is that the staff and most of the pharmacy techs at this Walgreen's is very nice and friendly. However, the pharmacist, Sonja Siddick, and one of the other pharmacy techs, Kevin, were not only rude when I was trying to ask questions about my insurance they insulted my intelligence. After the second interaction with them I took my prescription to another pharmacy, upon talking with them I learned that Sonja was not filling the correct medicine that my doctor had called in. Luckily I never took any of the medicine she prescribed, and I am okay. I just wanted to warn others that she could be filling your prescription wrong and thus putting you in danger. read more

The pharmacy staff is always friendly and efficient. I had an issue with another walgreens pharmacy while I was out of town and Sonya called them a gave them what for! This is the best pharmacy in the LSU area hands down. read more