I stopped in to redeem some lotto scratchers as well as purchase some more since I won 8 bucks lol…read more Parking is a little tight. Employees were friendly enough but I could not make out what the cashier was telling me as she kept mumbling. I didn't fill up with gas as I didn't have the need to, but they looked pricier than some of the other stations I have come across.

I visited MAPCO Mart on Monday, 4/15/24, around 10 AM. I needed to stop by to get several things…read more My highlight for the day was talking to Veronica. She was pleasantly kind. I truly appreciated her fantastic hospitality and service.

This Twice Daily sits on Franklin Road just shy of the major Old Hickory Boulevard intersection…read more Getting in and out can be a bit daunting given how busy Franklin Road gets, so be careful. The store is your standard Twice Daily location offering up all the things you are after plus a few others. The classic self serve coffee, drink and hot snacks stations are available, plus a good variety of snacks and drinks, and for those who enjoy a good beer, they have the ole beer cooler too. Since being converted to a Twice Daily, the store is in good shape conditionally and for the most part, is kept clean. The restrooms and the gas pump areas are hit and miss cleanliness wise. Service is also hit and miss. I have stopped in early morning, and mid-evening, and had completely different experiences. One with friendly and welcoming service, the other with borderline rude, but definitely not-interested service. Overall, when in the area and the need arises for a quick top off, a snack, coffee or drink, this Twice Daily is a decent option.

I stopped in at 11 p.m. tonight to find the employee had her car backed up to the front door and…read morewas sitting on the trunk hanging out with two friends that do not work there. She didn't bother to come in the store to wait on me. As I was leaving, her friend lit up a smoke standing in front of the open door. I cannot believe this is Brentwood. This business should pay enough to get employees that will do their job or at least not hang out in the front door like it's a party. Not going back.

I've had multiple negative experiences with the customer service here, specifically with an…read moreemployee named Jeannie. Every time I come in to pick up my prescription, the interaction feels uncomfortable and unwelcoming. She is consistently short with her responses and comes across as dismissive, like she doesn't want to speak with me at all. What's especially concerning is that I've noticed a clear difference in how she interacts with other customers compared to me. With others, she appears more patient and willing to engage, but with me (a woman of color), the tone and attitude feel noticeably different. It's disappointing because picking up a prescription should be a straightforward and respectful experience. Instead, I leave feeling frustrated and uneasy. I hope management takes this feedback seriously and works on improving the level of professionalism and consistency in customer service. Otherwise Laura is always nice and patient with me. She always greets me with hello, good afternoon and has a smile on her face. She will always asks if I have any questions about the medication no matter what.

Truly exceptional due to Shelby's outstanding service…read more I'm grateful for the CVS Pharmacy located on Old Hickory Boulevard in Brentwood, TN. Why go out of my way to use a pharmacy inside a store (target) I rarely shop? That's easy--trust. What makes this location special are the people. One person in particular, Shelby, the pharmacy manager. She leads a team that is head and shoulders above the other pharmacies, including other CVS branches and competitors. Here are my top seven reasons to make this location, your location: What Makes This Pharmacy Stand Out: From the first interaction with Shelby, I felt like the only person she was there to help. Her focus is unparalleled; she treats each customer with individual attention and care. Efficiency and Expertise: Shelby is incredibly efficient when it comes to researching and securing the lowest price for prescriptions. She efficiently researches to ensure that her guests/customers are not only getting the right medication but also the best deal. Customer Service: In the rare event of a Dr's prescription error (this happened to me recently as my Dr's office called in the wrong strength), Shelby's response was immediate and reassuring. She prioritizes our needs, stopping what she's doing to correct any issue with a level of care that feels deeply personal. Warmth and Intelligence: Shelby isn't just efficient; she's also warm, kind, and brilliantly intelligent. Her knowledge of pharmaceuticals is impressive, but it's her ability to convey that knowledge with empathy that really makes a difference. Trust and Reliability: I've come to trust Shelby with my medication needs. Her dedication to customer care combined with her professional expertise has made this CVS my go-to pharmacy. Personal Touch: Beyond her professional capabilities, Shelby's personality is a delightful. She's described as beautiful not just in appearance but in her demeanor and approach to customer service. Conclusion: If you're in Brentwood or the surrounding areas, I highly recommend making a stop at this CVS Pharmacy on Old Hickory Boulevard solely for the chance to experience Shelby's exceptional service. She's the reason this location stands out as a beacon of what customer service in pharmacy should be. Her presence alone elevates the entire pharmacy experience. I feel valued, heard, and well taken care of.

This Kroger sits on Franklin Road parallel to 65 and anchors a shopping center that also features…read morePetco and First Watch...and at first glance, you'd assume this is your standard Kroger location, but that assumption would be false! This Kroger is the rich uncle of Nashville area Kroger stores, and I am here for it! From the moment you pull in, the grey painted brick tells you this location is next level, then when you enter you are immediately greeted by the large lit "BRENTWOOD" sign atop the fruits/veggies wall. The store has clearly gotten updated in the past few years, but it doesn't seem like the whole thing was done. The inner aisles and registers look to be in line with other stores, however the outer aisles, specialty counters, fruits/veggies, pharmacy and the exterior all appear to be outfitted with the latest flooring and signage. In addition to the updates, the store is quite expansive. I definitely felt like this location has lots more variety of your standard items than other nearby Krogers. Service was friendly. I didn't encounter anyone on the floor from a service perspective, but did notice several employees stocking and straightening things up. The cashier was friendly and efficient. Overall, this is, hands down, my favorite Kroger in the Nashville metro area! The fresh and semi-upscale look combined with the large layout, nice Starbucks, copious amounts of small double-level carts and overall solid vibes make this location a stellar spot for all your grocery needs!

In Arizona, we have Fry's. In Nashville, it's Kroger. This Kroger is huge & very nice. Did some…read moreshopping on our trip & this one was near our hotel. Prices weren't bad either.

BEWARE OWNERSHIP has changed to circle k several months ago the name needs to be changed today I…read morecam in the restrooms were closed I couldn't hold it and messed in my pants THE STAFF TOLD ME THE RESTROOMS ARE PERMANENTLY CLOSED THEY HAVE NO MANAGER THE OWNER LIVES IN CANADA I personally don't believe this employee but what else is their to do

DIRTY BATHROOMS!!! Nasty! The whole bathroom just needs to be remodeled, BUT FIRST...cleaned and…read moresanitized!

Gas is alway cheap here....best thing is, if you get the key ring card and sign up on the Internet…read moreyou get 3 cents off per gallon. With gas prices going up this is the place to go!! Every cent u save on gas the better. ;)

I wouldn't ever go past 7 o'clock even in the summer months when it stays lighter outside. It has…read morebeen robbed several times!! I gave it four stars since they have started their 3 cents off the gallon "Kroger" like loyalty program. Also, if you spend five dollars inside the store during the week you can get 5 cents off the gallon. Now that's competition. I love it!

I've driven past this place countless times and finally stopped in--so glad I did! It's a hidden…read moregem with a great selection of pre-made foods and fresh sourdough from a local bakery. I tried one of the made-to-order sandwiches and it did not disappoint. Definitely worth checking out if you're in the area!

We used to go for breakfast a few times a month. We would get burritos, sausage and chorizo. After…read moretheir reset, the choices have decreased. Stopped by this morning, only biscuits no burritos. The biscuits were over cooked and dry. We might try one more time but not sure. Too costly for dried out biscuits.

This CVS sits at the end of a small plaza adjacent to the larger retail plaza on Franklin Road…read more I popped by in search of OTC meds, and found what I needed for the most part. Their selection was a bit limited due to empty spots, and one item I was after they didn't have alternatives for. This location is a bit older and shows its age. It's worn from inside to out, especially inside on the floor and ceilings...and just overall energy. Speaking of energy, service was lacking here as well. The overall vibe of this location was consistent, but it was not great, especially for a CVS location in Brentwood of all places.

I usually use CVS Brentwood, 330 Franklin Rd because it's convenient, but I had a very frustrating…read moreexperience with pharmacist Victor. I came in for an urgent prescription, and he immediately said it wasn't available and the nearest location was in Hermitage--over an hour away. I asked multiple times if he could check other stores or inventory, and he refused, saying "that's all my screen shows." I later found the medication at another CVS just 10 minutes away. When I returned to tell him, he didn't apologize or offer assistance, saying I'd have to call Hermitage to transfer it myself. I ended up spending over an hour handling something that should have been simple. This was unhelpful and dismissive. I hope CVS addresses this, because customers deserve staff willing to actually assist rather than blindly follow the screen.

I will start out by saying that the regular staff at this location is very helpful, and can answer…read moreany questions you might have about the products on the shelves. So if you're going in for something over-the-counter, a late night snack, or something along those lines, then I would recommend it! However, every time I've gotten a prescription filled at this location (which I have many times), something has gone wrong. For example, I received a phone call informing me that my prescription was ready, but when I went to the pharmacy, I was told that they didn't have any in stock. The next day, I received another phone call telling me the same thing, but when I went to pick it up, their order hadn't yet arrived. It took me three different trips (out of my way) to finally pick up that prescription. Everyone's really nice, but it can be quite a hassle to get something filled there. There's also almost always a line down the aisles, so it takes a while to pick anything up.

Zero stars if I could. Incredibly rude staff in pharmacy. I waited five minutes for someone to come…read moreto window and then rang the bell. No one came to window or said anything over the speaker. After another five minutes, I rang the bell again. The tech appeared and said "I told you I'd be just a minute!" very loudly. This was not my first incident with them, but it certainly was my last straw. Immediately switched my prescriptions to another pharmacy.

$8.50 for a gallon of milk and store has ZERO prices posted so you don't know why you are paying…read moretil check out. And you have to beg for a receipt. Crooked AF.

Always great customer service. Not sure what that other person is talking about in terms of…read moreoverpriced items and receipts. If you absolutely require a receipt for every purchase you make for some reason, maybe let them know you want a receipt before you pay? Also, it's a CONVENIENCE store. If you want milk cheaper, maybe don't go to a gas station convenience store to buy it?