This CVS has serious management and customer service issues. The store often feels disorganized,…read morestressful, and poorly led. Customer service suffers because the environment seems tense and badly managed. Instead of creating a helpful and professional atmosphere, management comes across as rude, dismissive, and unhelpful. It makes the whole store experience frustrating and uncomfortable. A place like CVS should be clean, organized, and welcoming, but this location reflects poor leadership and bad service.

This is the most disorganized poorly run Pharmacy in Delaware. Avoid at all costs. They are…read moreunqualified, poorly trained, moderately trained to manage customers. Systems are constantly wrong. They claim a prescription is filled and when you get here you will wait for it to actually be filled. The desk personnel are poorly trained and difficult to work with. While I was waiting I listened to three other customers walk away frustrated and in disbelief of their experience. Avoid, avoid, avoid!!!!

Friendly staff! Clean and reasonably priced. Great deli section. Thank you very much !!!read more

The store is SO VERY clean and organized. This is where I shop when I'm in town. Good prices nice…read moreselection. Staff is very friendly, helpful and welcoming. This is now my go-to store. The produce is fresh and prices are good. Their store brand weis yogurt and greek yogurt is delicious! As is their store brand chips. I haven't bought a weis store brand product I didn't like! The only notes I have is they need a better selection of chicken breasts. Their meat selections are good but chicken breast selection is lacking. Still 5 stars!!!

As a drugstore, you should not close five minutes early. Some people work and need to get…read moremedication after work. I rushed here because I thought it was my best option., I was planning on apologizing for coming in five minutes before they close even though you close at a certain time for a reason and I was met with a locked door. For all I know they could've closed 30 minutes earlier.

Bethany local here. The staff at the CVS pharmacy in Hickman Plaza, particularly the blond lady,…read morehave all the helpful charm of a brick that's been hurled at your head. They'd rather chew glass than smile, show an ounce of compassion or understanding, or be proactively helpful in any way. They make customers feel like an inconvenience. I swear, to get hired there, having no charm whatsoever seems to be a requirement.

Had to use the bathroom Nothing more then a pigsty's…read more Flies everywhere urine on the floors No sanitation

Great grocery store and meat counter BUT the ABSOLUTE WORST deli dept I've ever seen! May can't go…read moreany slower, and never enough people serving all the folks waiting!

Don't go here if you need your medicine. They are unreliable! I filled my prescription on my APP…read more Went through on my end but not theirs. Hard to get someone on the phone to check on status. Female store manager is rude on the phone. I could go on......

Place is a joke! Put on hold for almost an hour for medication's that my Dr. called in for me. I…read morecalled back & i'm listening to music and saying their dealing with other customers. For 45 minutes?? I was so aggravated, I went down there to see the pharmacists talking and laughing it up. I asked the clown behind the counter. What's the deal? I've been put on hold for 45 minutes only to come in and see you girls laughing it up. Her response was, oh we were busy, but we're getting ready to go on lunch break. I called them a fking bunch of useless assclowns. They don't care! People are waiting for medication's for a long time and these idiots are laughing behind the counter. If I had my way, they wouldn't be laughing. Anymore! Place is a dump. Whoever is in charge of the store Shld hire a new crew ! ASAP

always out of medication you wait weeks for them to refill . constant text meassages that never…read moretell you anything. very poorly staffed offer no weekend hours. speak to them about your concerns and they could careless.

Used the app to pay ahead for my rx- convenient right!?…read more Nope. Paid ahead. And paid again when I picked up (unbeknownst to me) I watched it as a pending charge thinking that it may not go through. Well it posted. I called the store. I was told to call back and ask for the manager in 3 days. I did just that. She seemed convinced that I didn't know what I was talking about. Man-splained what a pending vs posted charge meant on my checking account. told me that I needed to bring in my bank statement to show the $10 charge twice. No thank you. I've already worked too hard for your mistake. I brought my phone which showed both charges posted. Once on the day I paid and once on the day I picked it up. About 4 days apart. The receipt even said rx# and it matched! I just wasn't excited that I was being made to feel like I was the inconvenience to her or the store. I had to drive back to the store for $10. She ended up handing me cash and keeping the receipt. Shew. Never using the pay ahead option again.

A first rate pharmacy staff. They are professional and polite, and always willing to answer…read morequestions about medications. I have used them exclusively for over five years and recommend them to friends.

Lady at the drive-through rude, frustrated and yelling out that I could not pick up prescriptions…read moreunless I have Covid. Ironically I do. It is reasonable that the drive through can only be used to to pick up Covid medications. The reasons were to " keep people from getting sick". There were 3 cars behind me, so I can't imagine having to tell each vehicle the same. Hopefully she was not as rude to them. I regret not taking a picture of posted sign stating "not to come in the store if you are contagious" Very disappointed in Selbyville CVS. So all CVS have this policy?

My husband is getting ready for surgery snd needs prescriptions filled. The website states "call…read morethe pharmacy" which is fine if someone would answer the phone!! We have both been on separate phones waiting for a voice on the other end to pickup for 2 hours and nothing. We finally called the CVS in Ocean View and spoke to someone immediately and they were very helpful.

Absolutely amazing! Super staff, fresh produce, great meat/seafood, fresh Deli and Bakery goods…read moreand, of course a great selection of groceries with fantastic sales!

I went in for Fried Chicken. they had 2 that you could tell had been there for awhile the lids…read moreweren't even on. I ask rhe gentlemen if he was going to be doing anymore he said no it's not moving today. Then said they have only been out there two hours. First of all who wants dried up chicken that has been sitting there two hours. But thank you for doing me a big favor Went to Redners in Georgetown and got my chicken fresh. when ai got home it was still hout and delicious. So definitely will not be a returning customer to Harris teeter in Millsboro.

Heading back to reality I needed to make one more stop. I wanted a drink and to grab a little…read moresomething. Heading back out towards the main road I had to pass this. I pulled in and found a spot rather quickly. I ran inside and first made my way to the facilities. They were in decent shape. Then I was out to the main floor to grab myself a sweet tea. I browsed the shelves to see if there might be anything I wanted to grab. Not much of a selection, so I made my way to the register. Normally I would do self checkout but with the one item I needed being behind the counter I had to interact with staff. With my items secured I made my way back outside to continue my day.

Kristen remembers my order every time I am in there. Thank you for the wonderful service!read more