I drive by several chains to go to Killingworth Family Pharmacy because of its unmatched service…read moreand friendly, knowledgeable staff. Besides making routine prescriptions easy to manage and obtain, we also got our Flu and Shingrix vaccines there. When getting the first Covid 19 shot, they were the first to successfully direct us to a source, when all you could get during the initial rollout anywhere were busy signals or "no appointments left". They have been excellent in dealing with insurance companies and the complexities of dealing with the Oncology Dept of a major NYC hospital. We haven't thrown them a curveball yet they couldn't hit. Their prices are competitive but you won't get the same level of service at any price. It also has a wonderful gift shop that always has interesting gifts. Supporting KFP also supports a local business (not funding the acquisition of a major insurance company) and nourishes our community. I encourage everyone to fill their drug store needs mindfully and consider the gem that is KFP.

Great local pharmacy, friendly people, helpful. Thank you for opening up in our town!!!…read moreConvient in town location, nice to be able to support a local business

If I could give this pharmacy zero stars, I would. The store customer service is decent, but the…read morepharmacy customer service is awful. In addition to that, the CVS app won't let you order a prescription in advance, to be filled the day it is due. So, for instance, if you take a drug that requires physician approval for each refill and the due date is on a Saturday, you have to wait until Monday to submit the refill. Then, depending on how busy your doctor's office is, the scrip might not get refilled until Tuesday. So, if it's a drug you need to take every day and only have enough to get from one refill date to the next, you have to go for several days without the medication. How stupid. So, I went back to Walgreens (I only switched to CVS because our Walgreens in Old Lyme closed), even though the one in Essex is farther away. Friendly staff and I can order in advance using their website or app.

With the volume this CVS does I have been reluctant to share my negative experiences but no longer…read more- this store needs help and it's employees need a reminder that the people coming there wish they didnt have to, wish they were not picking up medication for health issues. This review is also provided for the pharmacist who asked for SPECIFICS when i decided to complain in-person today Saturday May 18, 2024. Overall SPECIFICS: I have stood in the long lines with other "regulars" most of whom are older, and have visable health issues; many with little to no technology skills, who rely on the person behind the counter. I have listened and watched pharmacy staff treat people as if they are doing them some kind of favor, many are already annoyed before a person even speaks; staff has been short, immediately dismissive, looking to prove someone wrong; lastly both through observations and personal experiences, staff here are not helpful unless pushed to be. For myself I do everything i can beforehand so I can just go in, pick up, and leave. That is untill I decided two days in a row to use the drive through where Jason resides - condescending, short, annoyed, unhelpful - which is why I decided to come in to talk with the head pharmacist, and her annoyed reaction told me all I needed to know... For my "SPECIFICS" i will use two VERY BUSY CVS's where I am not a regular - Anaheim CA and Georgetwon DC to explain the difference from Old Saybrook. Both of these CVS's staff worked with me to get my needed medications even though it was sent to the wrong CVS; they worked to ensure I had enough meds for trip even factoring in potential travel delays; they also went to bat for me to get meds paid through my insurance - In CA and DC I DID NOT ASK FOR THIS - THEY JUST DID IT. Specifically my "HOME" CVS in Old Saybrook only wanted to prove my doctor sent the prescription to the wrong place and sent me away; my "HOME" CVS in Old Saybrook didnt even blink to help but instead had me pay $45 instead of $5 For years I have given this CVS a pass because it is overwhelmed but not anymore

We used to like this Walgreens.Now the pharmacy is closed on weekends.Also 1:30 to 2PM.It is not a…read moregood place for RX.We now go to Big Y for most. They are fine for nuts or cosmetics.Very limited.TheWalgreens in other neighboring towns are open for RX on weekends.

Under the previous pharmacist, Walgreens was terrific!! I am pretty sure he left because he was…read moreterribly overworked! Now, it's only opened 4 days a week and I can't get in to pick up my prescriptions because their hours are the same as mine! I am going to have to change pharmacies...maybe to Big Y where the awesome Walgreen's pharmacist went!

Friendly staff and great deals. Marking down all their jewelry. The management team is superb. The…read morebest Walmart personnel I have ever met.

If you use Walmart plus their shoppers are awful! I love Walmart but if you're going to shop there,…read moreshop in the stores not online

This review is for CVS in general NOT this particular location. Location is fine, employees do…read moretheir best!!! Using CVS as your pharmacy is a great way to test your patience and find out how long it takes to push you over the edge. Especially "appreciate" their new phone call system which forces you to leave a message and won't let you communicate with the pharmacy. Also just realized that I have also been charged full price last year for my Rx because they didn't use my insurance! Wtf!

Pharmacy had no pharmacist. Opened 37 minutes late. Long line. Send scripts elsewhere. Slow and…read moredisorganized. Ultimately didn't have the medicine in stock. Do not come here.

hours poasted incorrect please correct them causing considerable stress unable to get nessary…read moremedication

Great Independant pharmacy everyone is so friendly very knowledgeable staff a refreshing change…read morefrom the chain stores

Always a great experience here. Any issues get dealt with promptly and any questions about…read moreinteractions have always been answered in a thoughtful way.

THEY LEFT MY PILLS IN MY MAILBOX OVERNIGHT. I ordered a delivery of stomach and diahrea meds bc I…read morewas ill and couldn't drive. I pre paid and no one ever came. I left a voicemail no one called so I called the pharmacy the next day, it ended up the driver claimed he pounded on my door then shoved them in the mailbox and didn't tell anyone to alert me. I was suffering all night and little did I know the flipping pills were outside and one of them is a controlled substance if someone stole it I prob couldn't get replacement. Someone called blubbering and defending the delivery guy I just hung up after a while . Needless to say I'm finding a new pharmacy.

Great little souvenir shop in the heart of Montauk. Tasteful…read moresouvenirs to enjoy when you return home from your vacation Friendly helpful staff

Upon entering the store it looks like every other shop in any tourist town. However the staff was…read moreabsolutely amazing and the selection they had was much different than the rest of the souvenirs shops in town. I went in with 2 of my friends and we were just "looking" to see if there was anything we couldn't live with out. I ended up walking out with a Montauk sweatshirt ( mind you the selection here was smaller than the other stores but better quality!) , a decal for my car ( in a color that none of the other stores had), and some zink oxide face sun block( because apparently in my 30's I am starting to get dark spots on my face ). This is the only store that had a different selection and had everything I had been looking for! The girl on the sales floor saw myself and one of my friends holding some things and looking at the clothing. She pointed out that there was a mirror that we could use to see how they looked. Once we had decided on what we wanted, she offered to hold all of our items up at the register. She wasn't pushy, she wasn't hounding us like most staff members do at these types of stores. When we were waiting at the register the gentleman( possibly the owner), was on the phone. He sounded as though he was speaking to one of his employees from a different location. We waited about 2-3 min before he hung up. He apologized for the wait and was very kind and concerned that we were waiting. He quickly rung us up and engaged in conversation with us. He was friendly and made us feel comfortable and as though we were valued customers. Summary: Check this place out before going to any others! The staff made our visit an experience and the items we got were 20 times better than the stuff the other stores carry.

This small town community pharmacy has provided many years of fine service to folks in Durham and…read moreenvirons. Walt & Carole Douglas are very responsive to customer needs.

I have always liked a small pharmacy experience . So very professional and personable service .read more