Customer service was amazing. Store is clean and well stocked with products. They had enough…read moreemployees there to help find products and answer questions.

Kacey was wonderful! She was extremely helpful, friendly and relatable. She went above and beyond…read moreto create a great customer experience.

Super friendly service. Needed a mannequin and they had what I needed in stock at a fair price. Not…read morea lot of selection because it's a small space but they do carry all the basics and necessities. Parking is ample in front of the store in a small strip mall. It's on the far left corner so look for it. It's a small space so moving around with a walker or wheelchair will be rough but the staff is helpful enough to get what you need/

I visited this beauty supply store while in Roanoke, VA for a wedding. It was just what I needed to…read morepurchase eyelashes and other supplies for the wedding. It's located in an urban area and it's a very small store but filled with many supplies.

This Sephora is good. I don't have anything glowing to say or anything negative either. I always…read morestop in to purchase my Kat Von D Lock It Tattoo foundation. The staff are friendly, helpful, and courteous. Only a few times my foundation was out of stock but for that remains countable on one hand.

I had a wonderful experience at Sally's. But what happened after I left the store is what made the…read moreexperience even better. My wallet was dropped in the parking lot, someone found it and they brought it back into Sally's. They looked up my information with my ID, since I'm a member. They called me to let me know that they had my wallet. Thank you for putting all of that work to return my wallet. You guys are great!

From the owner: Sally Beauty at 105 Conston Ave in Christiansburg, VA is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

They have a cheap salon in the back, and their towels and gowns are smelly. I am wondering if they…read moredid some something about it for hygiene. Towels were smelling mildewy, and of course they are also cheap ones! Also, they told me that they had a plumbing problem, and the floor became nasty one time over the summer. Thus, based on this, I am not confident that I would go back and or suggest this salon to others.

I have used the salon services several times at the Ulta in Roanoke, VA and I have always been…read moresatisfied. Today, Laken Edwards cut my hair again. As always, she did a fabulous job. I will definitely continue to come see Laken!

I am a cosmetology student near the area and I make frequent trips to Sally's because I am always…read morein need of something for my classes. This is sad given the service I recieve as a returning customer. First of all, the atmosphere is less than friendly. Anytime I go to checkout, I am often told the products that I have picked out are not of good quality, and they always send me to look throughout the store to look at other items although I have researched what I am buying and I am ready to checkout. This treatment is mostly from the older woman who works the register. The other employees are usually friendly and very helpful. I find the older woman very intimidating and rude and this makes me dread going to shop there. She also tends to try to avoid giving you the deals that are plainly offered in the store. I am disappointed that this is how I am treated as a returning customer. I am even considering driving quite distance just to avoid the store.

From the owner: Sally Beauty at 249 Greasy Ridge Rd in Princeton, WV is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

I came through here before a movie next door to kill some time and to check out their big "annual"…read moresale. The sale typically offers a large discount on some of their lotions, soaps, etc. The store wasn't too busy although there were a few people strolling around. They tend to put everything into giant bins & label above what the prices would be. I found a specific set of items that had no prices on them. At all. I had to flag down a clerk to find out that they still wanted $2 for a small bottle of lotion. The store is smaller so you won't find a ton of inventory of larger stores but sometimes benefits that it won't be sold out.

I had the worse experience in your store yesterday. I went to your store in Christiansburg to just…read moredo an exchange. Body cream , lotion just for a different scent. The cashier was very loud with the fact that I returned some items and that I didn't have receipt and also that some of my fragrances were old. All of my fragrances were brand new and never used. By this time she had everyone that was in line and that was working the registers looking at me. Someone else came to help her. And asked the person that helped her isn't it okay to exchange as long as it's lotion for lotion or body cream for body cream? She stated yes. Beverly preceded to say "you people always get offended"! I asked her "what do u mean by you people"? She ignored me and preceded to argue with me saying y'all are always get offended. She went on to help another customer and was still fussing about the entire situation that she made with my exchange. I could have easily argued with her as she continued to go on and on until I left. But I chose not too. Her name is Beverly at the store in Christiansburg. Horrible customer service. The statement " you people" in the world we live in wow. It shows that the country still have a lot more work to do. We should all be treated equal, regardless of race, gender, etc. I don't think I will ever go back to this store again. I hope that you realize how people like Beverly can make your company look. It's not good at all.