Since losing their long-time pharmacy manager a couple months ago, the new lead pharmacist has been…read moreconsistently rude to me every time I have filled my prescription. The new pharmacist has actually embarrassed me in front of several other customers filling their medications too, by literally threatening me to "never fill my medication a day early again." I have never once deserved the attitude he threw at me. The medication I am prescribed gets a lot of ridiculous, unnecessary stigma. And that discrimination coming from an "educated, professional Pharmacist".... yikes. Please go back to school. I hear him yelling at customers over the phone and across the counter every time I'm in the store. I am stuck filling at this pharmacy & I literally have a panic attack everytime I have to walk in there.

Long story short my cat, Marci somehow ended up 40 minutes from home in Franklin Indiana. A very…read morekind pharmacy worker alerted me and as soon as she did my partner was on his way to go pick Marci up. She was being kept behind the counter safe and sound except when he arrived it turns out the manager working, Nick, took it upon himself to put her outside since according to him "the store policy prevents animals from entering" among the 20 different things wrong with this starting off with have some fucking compassion, and ending with the fact that nick went behind the other employees back and left my cat to fend for herself outside without any of us knowing. I googled the CVS pet policy and turns out it doesn't even have one, it varies by manager. So to Nick and the elderly lady who took an attitude with me when I asked what happened to my pet, until she's found I hope you both get what u deserve (fired :)

The wait time for drive up window has been longer than 10 minutes and one time a few months ago we…read morehad to wait well over 15 minutes because the pharmacist had an insurance problem with the person 2 cars ahead of me. When I asked him what the problem was ... he said he should have come inside and solve the problem. Today I had to wait more than 10 minutes in line and ended up driving around to the front of the store and walking back to the pharmacy. That person was still at the drive up. I complained and found out there were still waiting for a prescription to be filled and I was told if I didn't like it I should go to another pharmacy. I went home and switched everything to Meijer Pharmacy immediately.

Have to say first off, the cleanliness is always on point!…read more The staff is always taking it to the next level in precautions, to keep people healthy and safe. I've watched them walk around with their cleaning supplies when they're not tending to customers; and they don't go overboard and scare people! You know what I mean. I'm impressed! I can't help it. The pharmacists and all staff that work in the pharmacy department, are ALWAYS chill and smiling. When I have issues with the amount of a prescription... boom! They get on their computers and find me an Rx coupon. God knows they've saw my face a lot; considering I've been to that CVS off and on, my entire life. Favorite part : they don't judge me or be rude to me, knowing I could've maybe researched to find coupons myself. I dig it Alert ‼ I'm now tearing up over giving a review lol. This is new.

If I could give this location to zero I absolutely would. There was an employee in the pharmacy…read morearea that was sooooo rude. It was ridiculous! Customer after customer she just acted like we weren't standing there and then when she did finally acknowledge us she said stand over here and type your information in the computer. "Hello." "How are you?" "How can I help you?" That's what normal people say when they work somewhere in customer service. I ended up just walking away and so did another lady. When I went to go to the shift supervisor in the front, she's very nonchalantly said I don't know anything about the people in the back. I don't know what to tell you. WOW you all don't have to worry about me coming back to this location EVER! I will not spend my hard earned money somewhere where I'm treated like crap.

This place is the worst!! Apparently NOBODY knows how to answer a phone! I was on hold for OVER AN…read moreHOUR and NOBODY bothered to pick up! Pathetic customer service! Stay away from this place if you can! The pharmacy here is pretty much the worst I have ever had to deal with!

I visited the drive thru, on a Saturday, to take my very first Covid test. When I had tried to book…read morea test online, the night before, this was the only location nearest me that had available testing times. I was fearful of these crazy lines I keep hearing about, so I was anxious and prepared to sit in my car for awhile. However, the drive thru was empty and I was back on the road within 15 minutes. The nurse practitioner did a great job walking me thru all the steps to properly sandpaper the inside of my sinuses and safety submit my sample. The test was free, easy to set an appointment online for, and I woke on the 3rd morning after to my negative test results. If I need a Covid test again or Minute Clinic, I would return.

Worse experience to date! Why have appointments when they don't even matter. Showed up 230 for 3pm…read moreappointment. There were 9 cars already in line. Each car is taking 20-30 each, if not longer! What the hell! It's currently 5 pm and still 2 cars in front of me. Don't select this location for Covid testing. Please I'm doing you a favor go somewhere else!!!

Always have what I want! Love my $10 coupon every month! I usually buy makeup.... It's like…read moregetting something for free.

Very knowledgeable. Buy my grass feed meat, butter & milk from there. No additives addedread more

Fair sized, very clean store, with fair prices. Pretty comprehensive when it comes to supplements…read more The owner, Audra, is quite friendly and very helpful. I think she is a certified nitritionist, and she certainly seems to know what she's talking about. Actually, my family doctor sent me there

Worst customer Service experience in my 55 years of life.... My 30+ years of experience and…read moremanagement one thing I've learned is when your employees are bad it's usually because of the manager. this Walmart has the worst employe experience I've ever seen. I've visited many Walmarts in my life. in fact at one time I was a Walmart manager... and I would have never allowed what happening here.

poor customer service try to buy jeans wouldn't sell them to us. Worker lady was rude about it.read more

items are quickly available and communication is great. I appreciate the professionalism they have…read moreas well.

For the second week in a row, this place has failed. I had this happen a few years ago and called…read morethe pharmacist to let her know I was not happy not being able to pick my meds on the way home from the doctor office. Sick people do not want to run extra errands!!!!! Last week I was bringing a family member home from the hospital and they said it would be 2 more days before it was filled!!!! People discharged from the hospital need their meds!!!!! Today, I asked my healthcare provider to please mark, to pick up in one hour' on the order. Well, in one hour it was another 90 minutes or so....or so! People in pain need their meds!!!! I called and spoke to the pharmacist and he told me, 'well, it didn't say urgent.'!!!!! oh and to check my text before I come! Yeah, still doesn't explain the communication issue or total lack of compassion I feel at this pharmacy. Too bad, I like the groceries at Meijer. I just need to find a new pharmacy. Be informed and plan to not get your meds when you need them here, more of a refill kinda place.

I stopped by this location looking for a Christmas gift of perfume. I was told they would have it…read morein stock. All I had was the name, Ed Hardy, and I didn't know what it looked liked. After looking through everything on the shelves, I didn't see it. I looked it up on the internet with my phone and saw what the bottle looked like. Then I saw it on the shelf right in front of me. Lucky for me it was buy one, get one free. To get the BOGO deal, you need a CVS card. Fortunately I remembered a correct phone number to get this deal. I hope the recipient will like this gift.

The particular pharmacist I dealt with 5/11 @9am was an arrogant, rude man with a God complex. Made…read moreup his own date on when I can get medicine. Other CVS & Corporate said it didn't have to be when he said. He abused his "powers" and chose to blatantly ignore me rather than explain further. "The app is wrong and I am right" is what I got. I still have meds there to pick up. I hope this person is not what CVS represents as a whole. Very disappointed.