This is the only drug store in a twenty mile radius so they have a monopoly. The store is always…read morepacked to the gills with seasonal items as well as the usual assortment of CVS goods. It is the only place to buy greeting cards, gift wrap and personal care products. Service varies from very helpful to occasionally cantankerous. We stopped by to print some photos and pick up cards. A clerk helped us with the photos which take only a few seconds to print. They carry a reasonable supply of alcohol including a few higher end bourbons and liquors. They have great clearance sales end of season and holidays. I always manage to pick up some fun trinkets at the end of summer. It is also the only place I noticed that has toys if you want to spoil the grandchildren. The selection is far from upscale but they do have bubbles and that's all you need on a hot summer day to put a smile on their face. Getting here is easy in and out. There is a drive through pharmacy that I have not used. They are located about 3 miles off 65.

The pharmacist here is a total tool. To be fair, I realize the stressors of working in a pharmacy…read moreand his reason for disliking me, but he's too young, too rude and too unsophisticated for the position. He is targeting me because I recently dated his wife while they were "on a break" that she evidently didn't inform either of us of at the time, and since I've started using CVS, he's deleted my prescriptions, has lied to my doctors office and is rude everytime I call. I know not everyone will have this problem, and that he feels he has a "reason" to be prejudiced against me, but again, he's too immature to be in the position he's in. To use your position to postpone peoples medicine where their health is concerned is not only petty but dangerous. As an aside, I've never had any issue or problem with the other employees, they've always been wonderful, super professional, and polite and the store clean and efficient.

Today went to this store to buy my girls a little make up and they both wanted to paid for their…read moreown the oldest paid for hers and the little one was paying for hers and I noticed that if you brought one the other one was half price and at $12.99 that's a big saving the young man that was checking us out said that he hadn't put the sale signs up yet that's why we didn't notice this young man took the time to refund their money and they were able to paid for them together and save enough for another treat thank you cvs for the kind treatment people like that make people like me shop there great job

Check your receipt. Over charged more than $36 on a $112 bill. Manager not capable or unwilling to…read morefixing the mistake and now I have to deal with DM to fix. Recommendation - stay away.

Giving 3 stars because they were once exceptional. At this point, one star is more than they…read moredeserve. You simply can't rely on them. They called twice today (within 10 minutes of each other) with a different story each time. We have been trying unsuccessfully to get a script which the doctor says she sent 2 weeks ago. Walgreen's first said it wasn't received and has several times blamed her office. I trust her far more than Walgreens.

TL/DR The incompetence of this place is unreal. They blatantly lie and don't even try to give…read moredecent service. Don't use them for anything. First bad experience they didn't have enough of a medication to fill my whole order and gave me 10 pills with the assurance that I would get a call when the rest was available. Over a week later I called them and they told me that the script had been filled but then thrown out as it wasn't picked up. I reminded them that they said they would call me and the pharmacist told me they don't call customers. That exact moment another person working there was on a headset and said into it " hello Mr _______. This is Walgreens calling you to let you know your prescription is ready" Like...right in front of me while the other guy is saying they don't call people. Then...another script, i called numerous times and they said there was something about the insurance and they would look into it and call me back. 2 days later I again called THEM and they lied to me saying someone called and left a message saying the insurance required mail order and they can't/won't help me further. No calls and no messages no voicemails came to my phone from them so that wasn't true. So...I called my insurance. They said they don't require mail order and told me they would look into local preferred pharmacies they use and guess who they came up with first!? This very walgreens. When i told them that walgreens told me you told them they can't fill this script the agent said there is no way that is true as thier clients use that pharmacy often and there was nothing about mine that would make anyone tell them it had to be mail ordered. So they lied about calling and lied about why they wouldn't fill the script. So they lied numerous times to me, refuse to be helpful and have lost my business and anyone else I can tell about it. These are important mental health drugs that i need and have now gone 2 weeks without because of them givung me the runaround and lying. They shouldn't be allowed to be in business.

We walked out. Totally ignored and really poorly set up. Hard to find things. E waited for a few…read moreminutes to get up to the counter and the person begging the counter paid no attention to us and really seemed rude. Too bad

The pharmacy manager (Mike), if that's his real name, was extremely rude, and combative when I made…read morea couple of comments out of my frustration with CVS. I asked him his name because I wanted to make sure I had it when I report him to the State Board of Pharmacy and to CVS corporate. As a response he took the insulin away from me that was for my son, who had run out of supply today. He said he wasn't CVS and didn't have to give me the insulin and forced me to apologize. I will never patronize the CityWayCVS again and if I can help it, any CVS which is hard due to their monopoly on the market. Completely uncalled for and unprofessional.

My prescriptions have always been on time and correct. Good prices too. Helped with my Medicare and…read moreHumana insurance too.

Young lady working evening shift was very very helpful. She was taking good care of customers that…read moreneeded assistance with their devices and how to get the photos they needed. She was dedicated to providing thorough customer service. Happily. I believe she said her name was Macie! Thank you Macie for being so amazing!

I want to like this place. I really do. I don't want to go to the monopoly that is CVS. I don't…read morewant to go to Kroger. Those are almost the only other choices we have. They may literally be the only other choices. I had previously used Panacea pharmacy, as they were locally owned and had prescriptions filled quickly. Williams Brothers seems to work on the basis of who is making the most noise or something. It certainly isn't taking them in order as they get them. I'm on pills that my doctor has to call in every month. I call my doctor, the doctor calls the pharmacy. Unfortunately, now I have to call to make sure they got the prescription and again to see if the prescription has been filled. Apparently their notification service doesn't notify you until the very last step. So you could have a prescription filled at 5pm (if you're lucky) but you won't get notified until they file it away for the night. I've only used them for a couple of months, but that may be enough. I'm not sure how or why they can't seem to fill prescriptions in a timely fashion, and it's certainly not because people are clamoring at the counter. It will be completely dead, and the prescription your doctor called in at 10 am still won't be ready. Real life example. My doc called in something for me yesterday morning. I called at 5 pm. It wasn't ready, but would be soon. (RIGHT!) I requested delivery, as standing around isn't something I can physically do much of. This another confusing area. In the past I was told that if a prescription was requested to be delivered by 2 pm, it would make it. The guy yesterday said deliveries started around noon. In any case, when I woke up, there was no notification that the prescription was ever filled yesterday. Either they're sitting on it and will fill it later, or their service shut off again. I prefer to patronize smaller and local businesses when I can, but they make it tough. This may be the last prescription I have filled through them. I HATE CVS, but I'm sure they at least fill my pills in a timely fashion.

Should be notified when prescription is ready. It used to be what happened?? Can't leave a refill…read morerequest after hours big issue. It seems like a big chore just to get your prescription. If it's one on one it seems to be ok. But communication over the phone has rocked bottomed.

This location is not dependable. You don't know from week to week whether the pharmacy will be…read moreopen. This makes it very difficult for a cancer patient like me to follow the directions of my doctors. Get it together or close the pharmacy.

About a year ago this pharmacy was okay. When I got pregnant I stopped taking all prescriptions and…read moreafter I had my baby had my pain scripts sent here to be filled after leaving the hospital on wednesday. On arrival I was told there are no pharmacists available on wednesdays and sundays. I went a day without narcotic pain medicine and was in a terrible state but there was nothing I could do since it was a narcotic it could not be transferred. The next day I went back and was told there was still no pharmacist on duty and they weren't sure when a pharmacist would be. my doctor understood the situation and I did get my pain relievers elsewhere. In short don't sent your scripts here as of July 2022. There's no accurate way of knowing when a pharmacist will be on duty to fill them

Everytime I've called they are always helpful and willing to inform you of your medication. They…read moreare quick on the phone as well.

We just moved here from Indy. Given the bad reviews I had low expectations but I went ahead and…read morethought I will try to give them a chance since my previous pharmacies were CVS. I also never post reviews because why waste the time. Then I also realized we no longer take the time telling people what a great job they are doing. We have been here four months and have had nothing but a very positive experience transferring, filling, and dealing with prescription issues. So much better service than I ever experienced in Indy. Yesterday I wanted to speak to the pharmacy to see if the approved medicine was in stock. I got stuck in the CVS phone tree nightmare. You can no longer speak directly to the pharmacy directly, you are supposed to leave a voicemail and they will contact you in a defined timeframe. I of course I didn't believe it, cursed at the phone and hung up. 1/2 hour later the phone rings and it is CVS stating that they had a call from this number and how could they help me. Now that is good customer service! They answered my question and filled my script within the hour. This is a top notch pharmacy! Thanks for making this transition easy. A big thanks to the pharmacy staff for all they do to ensure our prescriptions are filled and pickup is smooth!

Great staff! Very friendly and helpful and knowledgeable. Best pharmacy around and much better than…read morethe bigger pharmacies.

Scott Harrod is the best! I will continue to come ONLY for him…read more They smile and are fast and friendly and super duper.

Unfortunately this locally owned and operated pharmacy is now closed for business because not…read moreenough people these days support locally owned and operated, noncorporate businesses...