After years of filling prescriptions at Walgreens and CVS, I made the switch to Palmetto Family…read morePharmacy about two years ago, and honestly, I only wish I had done it sooner. The level of care this team provides is unlike anything I have ever experienced at a pharmacy, anywhere. They treat you like a person, not a number. When I pop in with questions, I'm greeted with genuine kindness. It feels more like catching up with friends than navigating a transaction. That warmth is consistent every single time, and it's what truly sets them apart. Recently, when I needed a quick change to a prescription, the team went above and beyond without hesitation. They coordinated with their Rock Hill location to hold it for me and expedited it to my local Fort Mill pickup spot -- all with nothing but a smile and a willingness to help. That kind of effort is rare, and it made a real difference. One thing many people don't realize: independent pharmacies like Palmetto are often able to fill prescriptions when the big chains are out of stock. That alone is reason enough to make the switch, but add in the personalized service and genuine care, and there's really no comparison. If you're still filling at a chain pharmacy and haven't tried Palmetto Pharmacy in Fort Mill, I can't recommend them highly enough. You'll wonder why you waited so long.

They have the most compassionate staff and are always willing to do anything they can to help.read more

Everyone was very helpful +as I have always encountered Pleasant employees at B&BW), but this one…read morehad an especially nice associate sticking the Disney Villains display. I appreciated her candor and ability to find items I had missed in my search. The organization of the store was fantastic to boot!

I had a great experience here the other day. I was immediately greeted when I entered the store…read more She let me know that what their special was for the day which immediately drew me in. The store was well stocked and everyone was nice. They interacted with their customers throughout my visit. As I made my selections, one of the ladies gave a recommendation for a newer scent and I fell in love. SOLD. I made my way to the back of the store and realized that my new phone hadn't logged into my BBW account. The lady was super patient and allowed me to get logged in. Once I logged in she let me know about a coupon I had for $10 off. Win Win. Will definitely come back here again.

Excellent compound pharmacy with super friendly staff. They are incredibly accommodating and even…read morecalled to tell me that they could drop off my prescription at my home, free of charge, after noticing my zip code was the same as one of their staff. I can't recommend Giant Genie enough!

I switched my pharmacy to Giant Genie last fall after I had been diagnosed with drug induced…read morediabetes from my cancer treatment. It has turned out to be an outstanding decision. The pharmacy has become not just a place to pick up prescriptions but an integral part of my care team - especially pharmacist Austin Wise. Last month I was out of town and had an issue with my blood sugar on a Saturday when I wouldn't be able to reach my doctors. I called the pharmacy and Austin was able to help me through my issue. On Monday he called to check on me. I wouldn't go anywhere else.

Been there several times for either package mailing or special hard to find OTC medicine. Super…read morenice and helpful staff. You can tell they are taught the culture of customer service. Several times they have saved me some money finding cheaper alternatives that they can order (with next day delivery) vs what they have on stock. Highly recommend for package mailing and special orders of meds

I learned a lesson that you don't go to a pharmacy for quality postal service. This used to be a…read moregood and convenient place to go for postal service needs, but it now does not have qualified staff. Also not very friendly. The clerk had to come from behind the pharmacy. The look on her face and lack of any welcoming words made it clear that I was inconveniencing her. Small order. I brought in a priority mail package for tracking purposes. I also had a large 9X11 envelope and also a regular size (#10) envelope that contained only a check to mail. I did not have stamps with me so I asked the clerk to add postage for the small envelope too. When she affixed the postage, I saw that it was $1.00. I asked her why it wasn't 55 cents and her words were "that's what the machine said." Then threw it in her bin. No big deal, right? Well when I got home and studied the receipt, I say that she rang it up as a large envelope. It is eating at me...both the lack of good service and the overcharging. Thus this review. They may be a good pharmacy, but I'm not sure I want that same clerk filling my prescriptions either.

There is never anyone to help around here. Came here on 3 different occasions and had to wait…read moreminimum of 20 minutes before someone helping us.

I come to this location because its more convenient to where I live (located inside of JC Penney at…read moreCarolina Place Mall). However, they are ALWAYS understaffed for the volume of business that they get (two employees on Saturdays, one on Sundays). If one has a question on a product or need assistance with the correct tone selection for your skin, do not come here. I've found myself returning the wrong color selection two and three times for the same product. The reason? When I've I asked for assistance, they've opened up the drawer - shown me the options available at that moment and walked away, a la self-service. They don't have time to help the customer find the right product for your skin or the right color to match my skin. This floors me - as their products are not drug store prices or quality. As a long time Sephora customer, this is not their normal customer service level, its quite the opposite actually. Worst of all, they don't make any excuses for their lack of service.

I was pleasantly surprised and completely satisfied with the compounded products, the prompt and…read morecourteous customer service AND phenomenal HOME DELIVERY shortly after filling or refilling prescriptions. I could not be more pleased and the staff never disappoints. I just wish I had known about this pharmacy and the home delivery before....well I do now and I recommend it to anyone needing pharmacy compounding services especially since many do not offer it. I used to be a pharmacy technician and know that some compounded prescriptions can save you some money and when discussing details I have never felt rushed or encountered any negative responses. Have questions? They will enthusiasticly answer them and the caring shines through.

One word: Phenomenal…read more GPS pharmacy is everything a pharmacy should be and more. They set the "gold standard" for all small-businesses. Extremely helpful, friendly, professional, efficient, with fair transparent pricing. You'll never be placed on hold for more than 1-2 minutes (if that). Erica and Alex always go the extra-mile and go out of their way to help. Medications are delivered to your doorstep same day or next day. Lovely touch with the polite delivery text/pic and practical packaging of meds and my receipt. They were able to order critical injectable medicine, at a fair price, for my dog when no one else would. Dilworth Pharmacy quoted me 3x the amount of GPS. They also compounded another medication for my dog and assured me they'd use the smallest capsule size possible. I'll be reaching out to them for their help consolidating her many medications (GPS compounds tiny medicine chews, combining up to 4 meds in 1 chew, just for pets!) GPS is doing everything right- all small businesses should take a cue. Thank you a million times over to everyone at GPS!

In a big city like Charlotte, it's nice to have like a small town pharmacy. Feel here the people…read morethere are extremely friendly, and your prescriptions are ready very quickly.

Great personnel, really going out of their way to find the best medications for me, answering any…read morequestions I might have and trying to accommodate me in any way possible. Just a great pharmacy overall!

Everyone who works at this store has always been polite and professional to me. You feel like part…read moreof the family every time you come through the doors. The store and parking lot are always clean and well stocked. Their prices are competitive if not lower than most places. The people are genuine and part of the community. They are truly good people and loved by many .

Manager is horrible. I was there to make a purchase as part of a part time job and she all but…read moreshooed me away. She didn't want me to touch the candy rack because she had just straightened it up. WTF! I haven't perfected my telekinesis skills yet, so I just left after telling her that her behavior was terrible.