2nd time this week here to pick up prescriptions and the pharmacy is horrible. They are extremely understaffed here and it needs to be fixed. You do not have a 24 hour Walgreens pharmacy with a Skelton crew. 6 deep in the drive thru and 10 deep inside the store. Same person has been at the check out for 10 minutes already. Fix this Walgreens! read more

A MUST TO AVOID! Worst service ever. Who are these people they hire? Can't take simple instructions, always waste time put on hold, or answering the robot questions. Why bother to give information 3 times more when the robot asks for it first? You have no respect for the time and needs of your customers. I could go on and on but it's just not worth the time. I will avoid using this pharmacy cause they just DON'T CARE ABOUT THEIR CUSTOMERS! Starting with that annoying robot recording. read more

This is how long I've been on hold. My husband physically went there to speak to someone. This is disgusting. My child needs her antibiotics for an ear infection; they were sent over at 1522 on 10/26. I chose this Walgreens because it was 24 hours. It's worth noting I continued to hold until after my husband spoke to a human. read more

Walgreens - The lies of answering call holding. - Drugstores Near Me - Greenfield, Wisconsin

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2 Days in a row: Members of the onsite staff have attitude and are simply rude. If you don't like your job, move on. No need to be rude to people in need. Sad. read more

Always open (24 hours a day) and always able and willing to help. I don't like the phone service where you have to select from a variety of options, but that isn't the fault of the people working there. When I am dealing with an issue or getting a prescription, or have questions that I need answers for, I have always had a great experience when I have been able to reach a staff member or pharmacist. read more

This is the worst Walgreens by far and I have given them so many chances to prove me wrong yet each time I go it's literally hours of my time wasted waiting for them to answer the phone waiting for them to bring out a curbside pickup waiting for them to do a refund and waiting in line to pick up a prescription. No exaggeration I was on the phone between hold and talking to a pharmacist for over 4 hours. read more

they have the most miserable uncooperative rude staff. Best to stick with a Pharmacy like Aurora, always found them much more professional and competent. read more

11/25/2025 at 4:09 Bad service rude bad attitude whoever was there this morning he needs more training how to talk to customers listen to the customers not going to that Walgreen again! No not recommended read more

I've been going to this Walgreens for years, but I can't do it anymore. Absolute worst customer service (in both pharmacy and photo). The pharmacy always has the longest lines with one person at the checkout. The drive-thru isn't any better with promptness. The prescriptions always take longer than they say they will to get filled. read more

Was doordashing at 1:30 AM when I had issues at this Walgreens. Richard helped me look for items and offered aid through the process I was unfamiliar with. He had a great attitude and helped how he could. read more

Stopped to make a quick return. It went very fast and the woman was quite knowledgeable. Great Service Today!! Thank You read more

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Only 24-hour Walgreens in the area which is a plus. Wait is a little longer at the pharmacy but that's to be expected at a busier store. Has several employees with disabilities which is nice to see a big chain store like this employing people of all walks of life. Clientele can be a little sketchy depending on what time of day and day of the week you go so be careful... Make sure you check in on Foursquare to get extra specials and deals! read more

This is my Walgreens of choice. The location is convenient, it's open 24 hours, and the older guy in the photo department is awesome. 24/2014 read more

24 hour in this area is great! Stopped in for a redbox - It is inside along the front wall by photo. Having 24 hour option is very nice! read more

Walgreens - a car parked in front of a walgreens - Drugstores Near Me - Greenfield, Wisconsin

If you like paying more for everything this is your place. I get it 24h convenience but too much is too much. Pharmacy is a joke. There are always lines of people inside and a likely the same outside with the drive trough. read more

I've been coming to this walgreens to get the same prescription filled each month for over a decade. Every time I'm there I get treated like some sort of would-be criminal. After I pass the inevitable impromptu background check, there's a problem. Every time. Today there was literally 99 people ahead of me. It wasn't the employee's fault, but when there's only two or three people in the store it's pretty shocking to find out there are 99 people ahead of you (somehow), and it's going to be a four hour wait if you wait in the store to pick up your prescription. Like I said, I've been going there over a decade, it's always been like this. It's never the same problem, but there's always a problem. read more

Glad to have a 24 hour Walgreens nearby. It does come in handy at times. The staff is friendly and helpful in person and on the phone. That includes getting questions answered by pharmacists as well as getting help from clerks when having trouble finding something. They sell all kinds of stuff here and I can usually get in and out quickly. For some reason Walgreens is the only place I've been able to find Iodine. Other stores carry the big bottles of the synthetic providone crap. I want the real stuff! Prices are high on a lot of things (I know, you're paying for convenience). They do have specials very often, but you can get better supplements for a lot less at Vitamin Shop down the street. read more

I've come here several times and they never have what I need. Shelves are constantly empty. Super disappointing. read more

Walgreens - Lack of inventory - Drugstores Near Me - Greenfield, Wisconsin

Terrible terrible pharmacy. I have to give them my insurance information every time I get a prescription filled. The techs are very rude and they never give me a correct estimate on when my prescription will be ready. Today I was told one would be ready at 7pm, got there at 8 and was told five to ten minutes, then they kicked me out of the driv-thru for waiting. I'll be taking my business to CVS. read more

This review is particularly for the pharmacy... in which I am currently waiting in the drive thru line as I type this. It is ridiculously slow! The wait is AT LEAST 15 mins, even if there is only 1 car in front of you. I'm a pretty patient person, and I don't mind waiting in lines for things I want, but it is like this every time I'm here! I only go here for the fact it's the only 24 hour pharmacy some what near my house. The workers are friendly, but someone needs to light a match under their booty! read more

Every month I have problems with this pharmacy. The staff is rude and insulting. It's a constant battle to get my scripts. Makes me sad to know the customer service to those needing medicine to help them is so poor. read more

I was just at this Walgreens drive-through for their pharmacy. Very helpful very knowledgeable and courteous and kind! Much better than the other Walgreens I used to go to I found myself a new Walgreens! Thank you so much for being kind and courteous and doing more than your job! read more

Terrible pharmacy treats their patients like criminals. I have been going there for three years as I am on a disability from a painful spine disorder that I have two prescriptions I come in for every month, both require paper copies. Depending on the pharmacist they treat you like you are a criminal trying to cheat the system for pain medication despite they have three years of records that I come every month for the exact same prescription. I have to depend on others to drive me and use the drive through as I have such pain walking. Several times I was told that it would be available in a few hours only to come back the next day and be told they are out of stock - no one ever calls! One time, after having my prescriptions filled there every month for over two years the pharmacist decided to play GOD and told me he wont refill it until a 72 hours hold. I have almost zero overlap on refills and that was not an option as I would have been in so much pain it guaranteed me an unnecessary expensive trip to the ER. I called my doctor and they called the pharmacist. My doctor's office said he told them he won't fill it until they tell him my medical history and the diagnosis why I am getting it. This is after 2 years of them refilling it every month. I felt the pharmacists has no right to refuse a refill until he is told my medical history as it is a valid prescription and they clearly have a record of me. In hindsight if they pull that again I shall file a complaint against their pharmacy wherever they have their license registered. It is bad enough to have to live with this terrible pain and on top of it be treated with such disrespect by some of the pharmacists at this Walgreens. Shame on you Walgreens for having such bullies as pharmacists! read more

This is my neighborhood Walgreens so it is very unfortunate I can't really give it a better review. The advantage is that it is 24 hours but I do believe thats the only advantage to this location. The staff there is not rude and by no means helpful. I went to the photo center near Christmas, (knowing it was the holidays, I understand they are busy) and the kiosk was missing the connection cord, which the machine stated was attached to the kiosk. I went to ask for assistance, was ignored, asked again, then the employee briefly looked up and said "I'm busy" I proceeded to find the cord on my own and had to grab it from behind the counter (after waiting about 5 mins). When I returned to pick up the photo the next day, it was printed incorrectly and they stated it would be fixed in 10 minutes. I went back 5 hours later and the photo was still not done. I have also witnessed employees in this store dropping items on the ground and leaving them in the middle of aisles. I hope this Walgreens gets it together and trains their employees better.... read more

Points for being 24 hours, on this night it saved me figuring baby's tummy didn't feel so good. But seriously, Gripe water, a bottle of Pedialyte and a Racine Kringle (that was on sale BTW) costs me over $25? This is why I only use Walgreens for Redbox, and this store doesn't even have a kiosk. read more

After receiving a text message AND an email saying my prescription was I drove to this Walgreens location and went through the drive up window. At the window I was told they did not have anything for me that my last prescription was in July of 2015. I left the window and called the Walgreens number. After being on hold for over 8:30 minutes, I said screw it and walked inside the building. As soon as I walked up to the counter I was given my prescription which only a couple minutes ago I was told they did not have. read more

Pharmacy assistants rude and never seem to want to help. They treat people like a number and when calling in for a new script to see if they have stock of a prescribed antibiotics the person was rude and flat out said no. I don't even think she looked. I have had problems here before. So I have been a loyal CVS customer and only Use them when I have no other choice. Avoid this 24 hours Walgreens read more

I love this Walgreens. It always comes in handy for something or other! The best asset besides it's being open 24 hours is the employees. In particular, Mike in the photo department is phenomenal. He helps me with my huge number of pictures each time I need it. I am much less than savvy when it comes to technology, but he always helps me get the pictures off my smartphone and onto disks and prints. Very helpful! read more

I love this Walgreens. Every time I am here I am treated with a lot of respect. I have been going here for years for prescriptions and I have asked the pharmacists a lot of questions about what to take when I am not feeling well (cold, flu, etc) and have been given a lot of good tips / advice. I get the feeling they care more about me than my own doctor does sometimes. read more

I like this Walgreens in Greenfield. Everything is laid out perfectly. I know exactly where to go. I can close my eyes and will be able to find what I am looking for. Great selection of items as always. I have purchased a journal there. Just what I have been looking for. Great customer service! read more

Stranded after shopping at Walgreens on 76th and Cold Spring last week. Dead car battery, no purse or cell phone, Derek Olson, Assistant Manager was there for me. Excellent customer service is hard to find these days but not at Walgreens. He was determined to help me and he succeeded!! Thank you Walgreens for having such fine employees such as Derek. Give that man a raise!! read more

Came here to get a prescription for my son and the ER doctor said they called it in but had to leave a message. The guy here was so rude saying they couldn't have and was arguing with me that they must of called a different Walgreens. The er doctor also gave me the prescriptions on paper Incase this would happen. He said well if they gave you those they definitely didn't call. I was so upset because I was just relaying the message the doctor told me. No need to get an attitude with me. Makes me think this happens a lot here that she felt the need to give us the prescriptions on paper as well to avoid any of this bs. I normally don't come to this one but it was the closest 24 hr location. Don't come here unless you have too! read more

Your number one source for abortion pills and other medicines needed to treated sexually transmitted diseases. Max wait time for those services; less than 5 minutes. Had plenty of time to count the service cycle time. They even have a Russian speaker to help you take those medicines properly. If you need a pill to help you breathe, expect to wait at least an hour and then you'll have to create a big scene to get the pill while you gasp for breathe. I assume they're rewarded for this behavior of shortening the lives of the terminally ill due to guidance from corporate in Deerfield. read more

costs are high pharmacy is sooo......slow usually only one or two associates trying to wait on customers at the counter and window and getting your perscriptions, their automated call system gets to be a form of harrassment. read more