Bath & Body Works is a good place to get a gift or to indulge yourself in an affordable luxury to…read moremake your life a little more pleasant. I like their candles and I have used their soaps. The staff I'd friendly and professional and it is an overall great experience.

They carry a great collection of products! However I dropped the star count due to the fact that…read moreeach time I go in they are not friendly at all! I also felt like my husband and I were being followed on a slow weekday morning. I was shopping lol! The employee was either having a bad day or just doesn't understand simple customer service. I checked out while getting a vibe from her that she was too busy to be doing her own job.

Scheduling - I had an appointment and the stylist moved friends in front of my appointment. I was…read moretold 30 minutes and a hour and half later still waiting. Rebooked for another day. But not good customer

Worst customer service. If you absolutely must shop at Ulta, drive to Huntsville. The manager…read moreissued a store credit. She knew full well that the item I was looking for wasn't in the store, which is why she couldn't do an exchange. She did not tell me that said credit could only be used in store and would not be accepted online. When I called in, having already had a frustrating experience with their corporate customer service, and asked if they could process the card online, they said I absolutely had to come in to the store a second time. They have zero respect for your time. Go to Huntsville or, better yet, go to Sephora. The staff will communicate clearly, respect your time, and provide much better service overall.

I will start saying I do have some knowledge of how to properly color hair and the process but I…read moreneeded help on what products to get. I came in was immediately greeted and asked if I needed help and I said yes and showed her my hair, texture, color etc and showed her a picture of what I was going for. I naturally have blonde hair and was going for white. She showed me 3 different products and explained the process and possible damage that could occur. I went with the risky one that could cause the most damaged the quickest because you only live once right ? Lol. I told her my hair is prone to absorbing color and dyes in shampoos so like purple shampoo is a given no no for me. I had previously used T18 toner (Lightest Ashy Blonde) it made my hair a little purple but she also asked if my hair turns yellow, orange or white when I bleach it. I said yellow to white kind of in the middle. She said go ahead with the T18 but shampoo wise none of their shampoo would work but these ion packets of crystals that you mix with warm water and make your own clarifying shampoo. This was all yesterday. So I made the trip back to Sally's to show the lady who helped me and the two ladies she had asked for help from. They were all amazed at the color and health of my hair !! So between my knowledge and their knowledge willingness to help and recommendations I now have hair that looks and feels amazing !!!

From the owner: Sally Beauty at 1605 Beltline Hwy in Decatur, AL is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!