5 stars for Pharmacy Tech Rayda! I had an issue with a recent prescription refill. My refill request was denied by my insurance because I was refilling too soon. I explained to pharmacy technician Rayda, that I've only been taking it as prescribed so how can that be? She went above and beyond to help me find out why I may have run short so soon. Because of her customer service and willingness to listen and help me out, she and the Pharmacist onduty were able to see that I didn't receive the entire prescription previously (90 day supply but only received 45 days) Thanks Rayda for your willingness to help! Keep up the great work. read more

Delays I could understand, but I don't like being brushed off and lied to. Today I was told at 1:45 that my prescriptions would be ready for pickup around 4:00, and that I would receive a call when they were ready. At 6:00 I called and asked about the status, and was told they would be ready between 6:45 and 7:00. I explained that I live at least 20 minutes away and I knew they would close at 8:00, and was told (abruptly, as if I was being a bother), "We'll call you by 7:00." At 7:15 my husband started driving, although no one had called yet. When he arrived at 7:45, the prescriptions were indeed ready...but we have yet to receive that call. If he hadn't gone anyway, I would have had another sleepless night with bronchitis, even though my doctor ordered these prescriptions at 1:00 today. I wish this were the first such incident with this Walgreens, but it's not. The regular store staff is friendly and helpful, but the pharmacy staff is dismissive, terse, uncaring, evasive, and untruthful. I'm switching to CVS and hoping they're better. read more

Wish i could give negative star rating - absolutely THE WORST pharmacy i have EVER been to. And god forbid don't go within 15 to 20 minutes of the pharmacist break because apparently he/she can do nothing until about 45 minutes after their break ends. I had a feverish child waiting for our prescription to be filled for OVER AN HOUR because they had "misplaced" her prescription. These are only 2 of many many issues I've had here. I will NOT be returning and I urge anyone else to go basically anywhere else. read more

I would leave zero stars if I could. PLEASE shop your local pharmacy instead of this horrible chain. Nasty pharmacist refuses to tell me what items will cost with good RX, store manger could care less about coupons not working, overall attitude in this place is one of 'whatever,' which is not how you run a business. I wish corporate would secret shop this location and give them all I good ol spanking. read more

***Check to make sure you get all the meds you and your insurance company pay for if you shop at these stores!!*** The default attitude I have experienced at both the Asheville Hwy and Spartanburg Hwy Hendersonville Walgreens stores with the majority of people in the pharmacy is very discourteous. Your best bet if you have problems with your orders in the pharmacy is to talk to a store manager, who was actually courteous because otherwise it appears you won't get very far. I was shorted on my meds twice, 30 tablets each time, and when I asked about it was told they didn't know why. Other pharmacies have ways to keep track so skimming of meds to be sold on the streets or taken by employees does not occur. I'm not sure this is what happened, but they didn't appear to care at the pharmacy about what actually was happening at all or were dismissive on any type of follow up, despite it putting me in an incredibly awkward position in having to go back to have the proper amount filled. No "we'll look into it" at all the first time it happened, and then it happened again with no explanation! Again...***Check to make sure you get all the meds you and your insurance company pay for if you shop at these stores!!*** It's a shame customers here have to resort to counting their meds. Criminal behavior, laziness or this level of incompetence (30 pills??? - I could understand 1 or even 5 but 30???) should not be allowed in any pharmacy. Get better employees or train them right! One of their employees in the pharmacy actually had the gall to chastise me for having to put back the 30 pills they missed giving me the 2nd time WHILE I WAS IN THE STORE because I decided to transfer all my prescriptions elsewhere. GOLDEN RESPONSE to a disgruntled customer. In the olden days dear, you wouldn't have a job. Period. Why would I shop there when I CAN'T TRUST YOU... LOL Other places are half the price for meds anyway and so I don't even know why people in this area even bother with stores like this.. There are plenty of other pharmaceutical purchase options these days at other locations in Hendersonville (Walmart, all the grocery stores, CVS). From my research Walgreens appears to be the most expensive. Either way, I will never shop at a Walgreens again for anything. I would prefer to take my business elsewhere till they get their merger with Rite Aid all ironed out. Apparently, it has affected their priorities as far as good customer service, and that I will not abide by... Get yourselves to at least an acceptable level of normal interaction with your customers, because right now you are waaaaaaaaaaaaay below it. read more

I've been here twice this week- once for the pharmacy and once for the front of the store. Both times I had very pleasant experiences with the employees here- they were nice, helpful and efficient. I will definitely be back and this will be my go-to pharmacy while I'm here. read more

This chain is the only pharmacy that my moms insurance will use. Unfortunately, I am the one with the displeasure to pick them up for her. Every time I come there is always 1 or 2 meds missing and I always get that the computer went down that day. Reminds me of McDonald's and their ice cream machine. They will lie straight to my face and tell me that the prescription was just called in when I know exactly when it was called in. Trust is something you want to have in people with such access to narcotics, just saying. One star is one too many. read more

Avoid getting photos printed here. Rude, bad attitude by male photo employee. Poor quality color in photos. Refused to give me daughter's wedding photos, saying I needed a copyright release though they were not copyrighted. Got prints at another location without problems! read more